Safelock ID reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Safelock ID
Welcome to our customer reviews and complaints page for Safelock ID. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Safelock ID.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Safelock ID's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Can NOT get my money back
$38.84 was taken out of my debit account on June 3, 2009. I called THAT day and was told it was from a Google account that was CLOSED. They promised I would have the money back in my account by June 17th. It DID NOT happen. I called AGAIN and they told me to have my bank call them. Yeah right. My bank said they do not do that. My bank said it sounded like they were yanking me around, I asked Safelock and they said oh, no. So then I asked to speak to the Boss or to give me the information to contact Google. They said they do not have that information. WHAT? So they told me they would resubmit it and to give it 10-15 more business days. Which of coarse is up and still not refund. I have been trying the number all hours of the day for almost a week and can NOT get a person. I am highly frustrated and want my money and time back!
The complaint has been investigated and resolved to the customer’s satisfaction.
SAFELOCK ID
Safelock ID took $38.84 from my account, 06/02/2009. I called the company several times. They kept telling me that a credit was issued to my card, however the money never showed up on the card.. Scammers (They even gave me a reference number for my credit.
The number that I called back then is now no longer a working number.
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized Credit Card Charges
I do not know where they came from or how they got my Credit card number, but SafeLock ID showed up on my credit card statement charging my account $38.84. I have called the contact number [protected]) listed on my statement several times a day for two weeks. Every phone call has an automated voice attendant claiming all operators are busy and all back up operators are busy.
I had to cancel my credit card account because these thieves cannot be reached or stopped by any conventional methods.
RIDICULOUS CHARGES!!
DOES ANYONE HAVE A PHONE NUMBER BESIDES
[protected]- BUSY SIGNAL
[protected]- PRESS ZERO AND THEY SAY NO ONE IS AVAILABLE
THE NUMBER OFF THE WEBSITE DOES THE SAME!
ORDER THE STUPID ###ING CD FROM GOOGLE CHEST FOR $1.97 AND NOW OVER $200 WORTH OF RIDICULOUS CHARGES HAVE BEEN CHARGED TO MY ACCOUNT! THESE PEOPLE SHOULD GO TO JAIL! THEY SAID THAT IT WAS A 10 DAY TRIAL.. ###.. NOT ANYWHERE IN THAT WEBSITE DID IT SAY 10 DAY TRIAL OR YOU'LL GET RAPED IN THE ###H CHARGES!
IF ANYONE HAS A TELEPHONE NUMBER TO CALL THESE FOLKS SO I CAN CUSS THEM OUT.. PLEASE CONTACT ME!
[protected]@HOTMAIL.COM
The complaint has been investigated and resolved to the customer’s satisfaction.
I was scammed by them as well! The only other numbers I have is [protected], [protected], [protected]. This is ###! I had to cancel my debit cards too. Beware of ID Protect they do the same thing in sequence along with safelock!
account info
I was recently checking my Credit card statement online and found safelock had charged my card quite a few times and i NEVER singed up with the company and they seem to be taking money every week. I dont know where they got permission to take money from my credit/debit acount but i would like to know how to get it back. Or if i should shut down my acount and get a new one.
The complaint has been investigated and resolved to the customer’s satisfaction.
Took Money out of my account
My account was charged 38.84 without my knowledge or consent by SafeLock ID. When I called my bank to inquire of the charge they gave me the name and phone number of the company, they also told me at what time the purchase was maid I was at the store at the time. I called the number given and it was bogus. I then called my bank back and they are reversing the charges and have cancelled my debit card. I have done research on the company and have found that many are having the same problem, contact your bank immediatly and cancel your debit or credit card.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam company
The unauthorized charges on my debit card also stemmed from a purchase of a make money online CD. I was charged 1.27 and then a few weeks later i was charged 24.87 so i called and cancelled this account that i never even started, the person on the phone would not even give me any information about the company. Luckily i was refunded the 24.87. About two...
Read full review of Safelock ID and 28 commentsUnauthorized Charges
I have an unauthorised charge of $34.85 on my Bank of America check card. I WANT MY MONEY BACK ! ! !
I've been calling them for 3 days and all I get is a busy signal.
Transaction Description - CHECKCARD 0610 SAFELOCK ID [protected] UT 24559309161900011913304
Expense Category - Professional Services & Membership Organizations
The complaint has been investigated and resolved to the customer’s satisfaction.
safelock id keeps charging my debit card and refuses to refund my money.
My debit card has been charged for something I have never heard of.
Never recognize this company. It just appeared to my bill. I've seen a lot of complaints regarding this. I am willing to help in anyway to shut down this business.
looking over my bank statement, I see that you have charged me twice in one month, 9 days apart gor 38.84, both times. i did not sign up for this and expect a refund post haste!
Unauthorized charges appearing for $38.84 on my debit account., 2 times in 10 days. Stemming from a Goggle Profits purchase. (the CD showed up empty $1.97) They are appearently connected. The phone number cannot be connected. My bank paid the unauthorized charges, now I have to cancel all my personnal and business cards. Anyone want to get together and sue these people, who appearently have made alot of money with this scam ? Someone needs to go to jail!
Please tell me why i am getting charges of $38.84 on my debit card. These charges need to cease. I have been fortunate that this card has not had funds on it but the place has tried at least 4 times. I need to use the card but I do not want them to take my money. I don't even know what this is.
They made an authorize charges on our visa we do not know. They did it twice with in the month of June in the amount of 38.84 on June 4/09 and another 38.84 on June 15/09.
I don't know how but this is one of a few companies which have charged my account. The 800#s provided to my bank account never seem to go to anyone; they are either busy or recorded messages about operator and back-up operator being unavailable at this time. BEWARE of free trials with any companies, I believe that this was one of many tag-on memberships, perhaps with Google Search/Treasure chest.
I ordered a Work at Home disc from Google and since have been charged from a Google Treasure chest $72.21 plus service fee; Mystimulus.co for a charge of $24.87 plus service fee and a charge
from Safelock ID for $38.84. These are all unauthorized charges that just showed up on my bank statement. BEWARE.
I have the charge also and called and complained as it accurred with the Google Money CD which I never got either. I have called and the phone goes into a cirlce and no answer. I have emailed numerous times. Is anything being done by the watch dogs?
took money from my checking
First the Google scam got me, NOW this safelock Id thing took money from my account. I called the company (call center) and they gave me a cancellation and an address where I can write and try to get my money back. BUT now this safe lock Id is taking money from my checking. I am TICKED! They are lucky I can't get to them! I AM CLOSING MY CHECKING ACCOUNT-THAT IS ALL I CAN DO NOW. OBViously they are fricken LIARS AND THEIVES. who can I contact to have the attorney general go after these people and put them in prison?!
The complaint has been investigated and resolved to the customer’s satisfaction.
They told me they were going to put the money back within 7-10 days that was three weeks ago. I am trying to call again today but the number is not working. We should all write to the same person, whoever it may be and bust them! Any ideas? Attorney General? Senator? O'Bama! I'm pissed! The google BS and this!
They hit my account too. Did anyone get any money back?
FRAUD ~ TOOK MY MONEY WON'T REFUND
Someone stole my PayPal account when I was traveling and using wireless through the hotels I was staying at. They signed me up for all kinds of things.
A man at SAFELOCK ID said that he would cancel "my account" and refund my money. This has not happend. When I called back in the 5 to 10 business days to ask why my money was not returned, the number is no longer is service.
I want m money back from these people
The complaint has been investigated and resolved to the customer’s satisfaction.
GoogleChest, A1 Member, SearchChest, BlazingWords and SafelockID = Huge SCAM.
More about this fraud here:
http://strangelyperfect.tv/3099/google-treasure-chest-its-a-scam-and-a-half/
Report this scam to the FTC and the Feds here:
http://www.ic3.gov/default.aspx
http://www.ftc.gov/ftc/contact.shtm
The most efficient and effective way to throw a monkey wrench into this Google Profit Kit scam machine.
(article from http://scam-googletreasurechest.blogspot.com/)
Steps to Take to Recover Your Money
1. Cancel your credit or debit card--Get a new card with new number! Your financial information has been compromised and you will be getting further debits to that card, If not now then they could come back later when you are unaware. This scam is refining into a form of "Identity theft" as your financial information is being traded to other cohorts without your permission or knowledge.
2. File a fraud charge with your credit card or bank and let them sort it out by doing a chargeback. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.
More info at: http://www.chrismalta.com/scamtip1.asp
3. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams.
http://www.ftc.gov/ftc/cmplanding.shtm
4. File a complaint with your state Attorney General and also with the Attorney General of Utah (where a lot of the phone numbers and addresses seem to be located)
http://www.naag.org/attorneys_general.php
5. Filing a complaint with the BBB is toothless as the scam already is rated with a "F".
6. File complaint at http://www.ic3.gov/default.aspx This is a place to report internet crime and is a combination gov agency of FBI, White collar Crime and Bureau of Justice Assistance.
7. After you filed with all the above agencies feel free to call any numbers you may possess that are connected to the "unauthorized charges" to try and recover all your money but take their word with a grain of salt. Don't hesitate to let them know what you have done or intend to do as they need to be shown that you mean business! If you succeed in getting your money returned you will have still taken steps to put their scam out of commission.
I have had two debt withdraws from my checking account. Each one is for $ 38.84. I am upset. I found a number on my statement from the bank.[protected]) Every time i call it the recording says all lines are busy and then hangs up on me. I am sick of this. I too ordered a $1.99 disc from google to try to make a little extra money. Now i am laid off and these dirty lazy sons of ### are stealing my money. I want them and i want them NOW!
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if your bank can't help you with this issue its time to look for another bank i had a similar issue and my bank took care of it for me..