Saxon Mortgage Services reviews and complaints

I just went through the same thing. Be careful. They never gave me any kind of answer regarding anything either. At one point, after almost two years of making the stip to mod payments, and being told that they, saxon, would do everything possible to keep me in my home and get me a payment that I could afford, they gave me no options, no nothing. They made choices for me. I just found out, April 22, 2011, via mail and certified, "Dear occupant, we are the new owners of this property in which you reside. If you are the former owner, you are given, as of the date of this letter, April 20th, 2011, 5 days to vacate the property." I was and am still devastated. We don't know where I will go. I have many dogs and have disabilities due to an illness, which saxon was very much aware of. I in turn had to go to eviction court and now am told that I have to be out of, what I thought was MY home, by no later than June 7, 2011, or a sheriff will forcibly remove me ASAP. At this time, my mind is not right thanks to these people. They recently sent someone to my house to offer me money to move. He stated that they would only give me $2, 500.00, BUT, when they gave me the paperwork to sign, it stipulated that I would only receive it under the conditions that I would agree NOT to proceed with any other claims or lawsuits against them. It also came from the mortgage company OCWEN. When I questioned this person regarding this matter, he proceeded to scream and holler at me and told me that if I had made payments then I would not of been foreclosed on and they did not have to give me anything at all. I tried to tell him it wasn't like that at all but when I spoke up, this man got worse with his temper. He then tried to take the paper work from me and I refused to give it to him as I felt that someone needed to look at this. He stormed out of my house, throwing a babygate to the floor, and that was the last I heard of him. This was just two days ago. (Oh, and the funny thing about it all is that the same bank had bought my house that Saxon was dealing with, only under NovaStar.)
So if anyone knows of a class action suit against these people, I too, need some real serious help. You are not alone. And this is no doubt what you will be looking at next. I found out that they sold my house on Jan. 7, 2011. I never found out until April 22, 2011. I was working on a modification with saxon as well at that time. That was the end of the contact with them. No letters saying nothing. I recieved bills in the mail, and letters from the county assessors office. I had no reason to believe this had happpened.
These people are very mean and devious. They don't care. They have no heart. This does not affect them. It is only a paycheck to them. So why should they take the time out to help us and do what is right.
Please, prepare yourself for what your about to face. Don't end up like me.
Again, I ask, if anyone knows of a lawsuit that is in effect regarding the idiots, please, let me know. I have all my paperwork ready to go for anyone that needs it. They just need to be legit.

Darlene Knight-Carreon
darleneknight01@yahoo.com
Peoria AZ. 85382

again...how do you get in contact with these companies...I cannot get any emails to go through & I also cannot get them to answer the phone numbers that I was provided!

PLEASE HELP IF YOU CAN!

Saxon Mortgage took my so-called "loan" and began to charge me monthly payments.
Problem is I am diabetic and really did NOT qualify for this loan. Next thing I knew they
tried to foreclose on me thinking they would get an expensive home for 1/3rd of its value.
A very good profet for Saxon or their associates!. Thank goodness, I took out a reverse mortgage before they foreclosed on me! ###.

i have been reading all the complaints against saxon, and its all happened to me.

PLEASE IS THERE ANY ONE WHO CAN HELP US I HAD A MODIFICATION LOAN WITH THEM FROM JULY THOU MARCH 2010 WHEN I CALLED TO MAKE A PAYMENT IN MARCH THEY WOULDNT TAKE IT THEY SAID I WAS IN FORCLOSURE.WHEN I GOT HOME I GOT A LETTER THAT THEY SOLD MY MORTAGE TO OCWEN APRIL 16TH 2010 SAXON FORCLOSED ON IT APRIL 20TH TO DEUTSCH BANK TRUST COMPANY FORMERLY KNOWN AS BANKERS TRUST COMPANY, WHEN I CALLED OCWEN THE SAID I WAS 24 MONTHS BEHIND WHEN THEWY BROUGHT IT WHERE IS THE MONEY I SENT SAXON THEY DIDNT PUT IT TO MY MODIFICATION SO THEY TOOK MY MONEY SOLD MY LOAN TO OCWEN AND FORCLOSED ON IT

This sounds almost exactly like what has happened to me! OMG. I am going to try to contact all of the people/agencies listed above...I often tell the operators with whom I talk to that they work for a grimy company and I tell them how this company has shafted me throughout the years! I despise this company! I had an money in my escrow account that has suddenly disappeared and had to complete more paperwork for a modification that includes a down payment. The operator had the nerve to insinuate that I had not made any payments during the time that I was awaiting word about the HAMP modification. I quickly corrected her and read her the riot act on trying to talk down to me. Make sure that you document who you speak with and the date and time. That helps when they try to deny what an operator has told me.

This sounds a lot like what has happened to me & my husband. This company has refused to accept any payments from us since April and now they keep shifting our account from person to person without anyone giving us any answers as to what options are open to us for a re-structure. They do not communicate in any way other than to leave voicemails. When I call them all I get is a mail-box to leave a message. They will not put anything in writing or in e-mail. We are interested in seeing if there is a class action suit going on with them or not. Any lawyers out there interested? I am sure there are enough complaints to qualify. We are at a loss as to which way to go - don't want to go thru what I am sure is coming from them (foreclosure) - even though they refuse to accept any payments. They lure you in with offers of modifications on your payments and then withdraw it and get you in a position where you don't know where to go. This company is unbelievable! Any suggestions as to how to handle them would be appreciated!

call robin [protected]

websites http://www.makinghomeaffordable.gov/modification_eligibility.html

http://www.fortworth.bbb.org/

http://www.helpwithmybank.gov/complaints/index.html

Saxon has and is doing much of the same and more with my dad. I filed a complaint against them with the Federal Trade Commission [protected] or www.ftc.gov/ I then contacted the the F.B.I. mortgage fraud division in Dallas, TX (my dads Saxon Mortgage is located in Ft. Worth, TX) [protected]. I also contacted We -Tip Fraud [protected] I spoke with Operator 96, both the F.B.I and We-Tip Fraud want as much documentation faxed over to them as possible and it's made me finally fell like someone is listening... I hope that this information is helpful to anyone else experiencing all these "stall" tactics that Saxon is pulling on so many people! Check the pages and pages of complaints on Saxon at www.consumeraffairs.com/finance/saxon-mortgage.html It's complete BS. Hopefully the FBI offices get flooded with complaints enough to take some action against them. Good Luck!

I have been trying to get a modification from Saxon mortgage for 1 year and half and have been put through all kind of changes I have submitted document after document of lost paper work need update information or it has not gone to a service r yet one excuse after another and finally October 23, I got a letter of foreclosure I had been denied a loan modification and did not know it. I called naca and they have not responded to naca they sent me out another foreclosure date of 02/02/2010 how does this company get away
with this kind of fraud.

File a complaint with the bureau of consumer protection (ftc.gov), BBB and the Attorney Generals offices. We as a whole need to use the offices that were put in place to stop this sort of stuff. We are all stuck under the thumbs of a company that doesn't believe they should be held accountable for their actions. We need to ban together as one and fight them for the right to be treated with a bit of respect as people. If Saxon wants to call themselves a debt collector then they should be goverened by the debt collections practices act and should need to follow the laws. Either way they don't have the right to deliberately and maliciously conduct business in a way that causes financial damage to their customers.

I've been reading these reports for almost a year as I've been waiting for my 'loan modification' to come through. After the same run around and re-sending documents that everyone else here has done, I applied for a mortgage with another bank. I was DELIGHTED to be approved at a much better rate with a mortgage company that actually had a 1) Mortgage Department, 2) Customer Service personnel that - Services Customers! and 3) Integrity.

Time was of the essence. When the closing company for my new and improved mortgage company could not get a pay-off letter from Saxon, my heart sank. My closing co. said 'You call. The customer usually has a better chance of getting in touch with someone'. I said, 'You don't know the company I'm dealing with'.

When I called and got a hold of a 'Customer Service Rep', they congratulated me on the modification that just went through. (I had just received a letter in November denying the modification due to insufficient information in the 200 page package I sent them twice). The modification went through the SAME DAY THE CLOSING COMPANY TRIED TO GET IN TOUCH WITH THEM. Apparently, Saxon realized I still have EQUITY in my home which makes it even better for them to foreclose on.

Anyway, the 'Manager' I spoke to told me that I have a prepayment penalty with Saxon, that Saxon's prepayment penalties run for the duration of the loan. I have a document from New Century, who Saxon bought the loan from that states my prepayment penalty was up in July of 2017. She told me that it didn't matter, they are holding the mortgage and they are different.

I'm in Real Estate and I know this is illegal, my Mortgage Company told me this was illegal and my Attorney told me - this is illegal! Furthermore, they aren't even holding the note, I found out my note has been sold to Merchantile Financial and she was blatently lying! So I said (and I love to do this - wait until they have incriminated themselves and do it at the end) 'oh, BTW, I forgot to tell you, I am recording this conversation for my attorney.' 'Can I have your name and ID no again please?'

I never received the payoff letter in time, I am putting my house up for sale to get out from the clutches of this company. This has been a full time job and the mental stress of dealing with Saxon is debilitating! I mean, it's 3:00 am and I'm spending another sleepless night worried about my mortgage.

Long and short of it, I've sent docs to Attorney, Senator, Local TV Station, President Elect Obama, with copies to Morgan Stanley, Merchantile, & Saxon referencing every name of every person I ever spoke to at that company.

Good Luck to everyone and I look forward to hearing some victory stories!

September mortgage payment was delivered via US Express Mail with confirmation that delivery was made on 9-20-08. I received calls that I was deliquent along with letters saying I was deliquent. Spoke to Saxon three times. On September 30, called them again and at that time I was advised that the payment was posted that morning. In early calls, I was told that the payment showed received at Saxon but was not being posted to my account. On their automated system on September 30, it says my account is past due. The letter that was sent to me had huge fees that were not explained. The payment was due on September 20 with a ten day grace period.

I have been having the same problems . I have buyers for my home and SAXON won't work with us to get it sold.I think we should hire a lawyer and see what we can do.

The worse mortgage company ever. Owned my home for almost 13 years. Had a big reduction in income. Sent everything they asked for and they kept saying they couldn't understand my checks stubs. They sold my property and I'm really angry cause I spent all this money the last couple of years fighting to save my home. Saxon gave me the run around after I made the three modification payments.

WHY IS NO ONE DOING ANYTHING ABOUT THIS SAXON MORTGAGE WHEN IT IS OBVIOUS THEYHAVE SCREWED MANY PEOPLE...COME ON GOVERNMENT START INVESTIGATING AND STOP THIS WE WANT OUR MONEY BACK AND OUR DIGNITY. MY HOME WAS FORECLOSED IN 2017 AND IT WAS A WRONGFUL FORECLOSURE I HAVE WRITTEN TO THE ATTORNEY GENERAL AND GET NO ACTION...I WISH SOMEONE WOULD HELP THE AMERICAN PEOPLE INSTEAD OF THESE BIG COMPANIES

I am also in the same situation. I began several months ago in applying for the loan modification and could never get a response from Saxon Mortgage. I sent them everything they needed and made several phone calls a week for my "customer service" rep to call me back. I finally got a hold of her a couple of weeks ago and that is when she told me that I didn't make enough money for the loan modification.
I went from making 41, 000 a year to 14.00/hr. Now I can't qualify? They blamed everything on the government and used them as a reason as to why I couldn't qualify.
I have made every single payment on time(using automatic draft) and in 2017 someone at Saxon mortgage stopped my automatic draft but my statements still stated that I was on that. Then they had to the nerve to try and charge me a late fee. They did it again in 2017, when I was in Iraq, and still the statements reflected that I was on automatic draft. I have written my congressman about them and now writing the local TV station. I am so sick of Saxon Mortgage and so desperate to leave them!

Same problems, I called on 7/17/09 and they told me they had all the documents for the short sale, to call back in a week. Called 7/24/09 they told me they showed no record of a short sale approval in process, no record of even applying for a short sale. NOW I don't know what to do!

I had the same problems. No responses. Uncooperative.---Brenda from NJ

i provided them with four contracts. over a two month period. they never responded even after countless phone calls.

have your client look at saxon watch dot com

go to pissedconsumer.com and look at the complaints on that site...all the same as yours...we have to get a class action suit against this company

They are many companies that are legitimate and can help homeowners stop foreclosure and keep their homes.

Mortgage Assistance Group is one of those companies that holds an "A" rating with the BBB and has help over 500 homeowners keep their homes.

They give a discount to the homeowners who have been scammed and treat each client with respect and dignity.

You can reach them at [protected] and at www.mag-az.com.

Thanks and good luck,

Randy D.

P.S. If you know someowner they can help, They will pay a $100 referral!

YOU HAVE A CLAIM AGAINST THE SERVICER. THEIR ACTIONS TO DATE ARE NEGLIGENT AND MY CONCERN IS WHERE THEY FAILED TO COMPLY WITH A FEDERAL AND STATE MANDATE TO RECONCILE THE ACCOUT AND OFFER A LEGITIMATE WORKOUT SOLUTION.

WWW.FORECLOSUREINFOSEARCH.COM

GOOD LUCK

Call Robin she is a BBB customer complaint answerer with Saxon [protected] then there is Megan [protected] these may change when they get to many calls, but worth a try.

Saxon also took one of my mortgage payments put it into a suspense account because it was early. I had done a double payment to get my account ahead and they decided to use it for late charges, do you live in your house charge, unknown appraisal fee and many other non-verified charges. I still to this day have not gotten a clear answer on this and probably never will.

I finally got a home modification done with Saxon I started in August 2008 and it was final on Jan 1, 2010. My final paper work was sent on Christmas eve and I had to have it notarized before sending it back and they would sent a notary to my house no way do I want them in my house and they said that person would take the envelope with them and send it noooooo I took it to the bank had it notarized made copies sent it back in the prepaid envelope and had to send my payment difference by phone to no have any lag time for them to say I was late on my January payment I did this all on the 26 of Dec. The new modification payment was about 200.00 from the original due to escrow and i had already paid my monthly payment for Dec and them the new payment came a difference of about 200.00 so I did an over the phone payment so they could not get me as late and take my house away. You have to be three steps ahead of them and read all material call immediately to ask questions and keep a clear head and keep a notebook of all information obtained form them. They tried to charge me with the are you living in your home charge of 9.50 to have someone come by and check to see if the house was still being lived in.

Saxon is now at an F rating with the BBB and having to answer to them.

I have been fighting with Saxon since 2005, I finally filled a complaint with the Texas BBB got a call the next day to help me and answer questions. I also filed a complaint with the national banks http://www.helpwithmybank.gov/complaints/index.html also put a complaint with Morgan Stanley who owns Saxon.

I call at least three times a week take the employee number and ask that they look at my file and read the screen and tell me when I last called in and noted taken and if anything else new. When taking to Athena Walker just remember she is one person working with probably thousands of us. So call customer service and have them transfer you to the home modification line they will have more information on your paperwork . The fax number to send paper work should be [protected] please try first before counting on. Many number have been discounted or no longer in service. The last number for a negotiator office [protected].

You have to call them everyday and bug them. Never give up. I think this company has a high turn over of employees so we will always be talking to those who are in training. After calling for the last four years I can help them get to the information they need to look up and recited their rehearsed saying. I beat them to all information they ask to verify my account I have called up to four times a day to make sure they have inputted the prior call information discussed I think they know me will now and i have a flag on my account. I figured they could call me that many times and harass me I could call back and drive them crazy and know I exist I am not just an account.

Also check this site out http://www.makinghomeaffordable.gov/modification_eligibility.html you can call and email them and let them know you are getting nowhere with Saxon.

They are many companies that are legitimate and can help homeowners stop foreclosure and keep their homes.

Mortgage Assistance Group is one of those companies that holds an "A" rating with the BBB and has help over 500 homeowners keep their homes.

They give a discount to the homeowners who have been scammed and treat each client with respect and dignity.

You can reach them at [protected] and at www.mag-az.com.

Thanks and good luck,

Randy D.

P.S. If you know someowner they can help, They will pay a $100 referral!

That good old suspense account that is how they earn interest with our money. Also turn them in to the better business bureau of Texas they hear and reply. State attorney general also. I have been heard and talked to by both. The only people listening.

Morgan Stanley doesn't really care either.

I sent an emial to Morgan Stanley as was suggested never heard a thing. So much for that.

Saxon Mortgage has also caused us much harm and are foreclosing on our property. Among other things they have mis-applied our mortgage payments, changed our escrow payment, canceled our home owners insurance, charged us mysterious fees, and began foreclosure proceedings even though we were not late on any payments whatsoever. We made every attempt to straighten the matter with them by calling several times a week and mailing, faxing and e-mailing proof of payments all to no avail. It appears that many others are having or have already experienced trouble with Saxon Mortgage and we need your help. Please, if any one out there that is currently in foreclosure or have already been foreclosed on due to Saxon Mortgage's shady practices, we need your help! Please provide us with evidence of the harm they have caused you due to fraudulent practices. Please become a witness in our case against them. The more we can establish a repeat pattern of their illegal, shady practices, the better our chances of beating them. We have to go Pro Se (represent ourselves in court) because lawyers want upwards of 35K up front to defend us and we don't have that kind of cash lying around. Big companies like Saxon Mortgage (backed by ginormous companies like Morgan Stanley) know that they can get away with most of these acts because the people they are preying on can't afford the lawyers they need to pull them out of the mess they cause. They may lose one or two, here or there, but it's worth the many more they win. Many of these homes have quite a bit of equity to them, so Saxon has a lot to gain by foreclosing on the properties. Please, help us beat them at their own game. We would appreciate all the help we can get. The more evidence the better. Spammers please don't abuse our e-mail address...we have enough trouble on our hands and we can't afford anything, so sales pitches are no use. Please e-mail: (Put the letters together so they form the actual e-mail address...it keeps helps to keep bots from finding our e-mail address) D e L a n d F u N (at) a o l dot com. Thanks!

Morgan Stanley defends Saxon and ordered Saxon to foreclose on all the loans that they can. Morgan Stanley sucks also! Please save your home and go to the only website that will offer REAL HELP from real people. Read the our site and fill out the short form and get the wheels of justice working for you!
www.homeforeclosureintervention.com. You will so glad that you did!

we should have the story on saxon mortgage services on 60 minutes

I bought my 3200 square foot house for $240, 000 in 2006. The appraisal came in at $288, 000, so I was extremely happy to have $48, 000 in equity. Well, now when I try to refinance 2 years later the house has mysteriously shrunk in size ( it's now listed at 2100 square feet) and value ($217, 000). I obviously can not refinance and my ARM keeps going up. Thank you Saxon. I hope you enjoy your new house.

We have done a loan modification with Saxon mortgage after our ARM went out of control. Our modification took effect in December 2008. I never received any correspondence from Saxon stating when the new payments were due. I contacted customer inservice and was told the due date was Dec 1st. We scrambled and sent the payment. We have sent every other payment and in Feb 09 our payment was returned. Contacted cust. serv again and they informed me an escrow acct had been opened for insurance. Our insurance was paid and we faxed a copy of the policy to Saxon at THEIR request. They preceded to pay it again and open the escrow. I was able to get a refund from my insurance company and pay the balance. I sent a letter explaining the mix up with the funds for the escrow account as well as the payment that was returned and the next month payment. After a 2 hr call to loss mitigation, escrow and customer inservice I got absolutley no where. When I asked to be transferred to a supervisor I was placed on hold and finally hung up on. They recived my letter and payments on March 27, 2009 and on April 4 we recived another default notice. How can this be when I have made all the required payments and have shown proof? As far as I am concerned Saxon needs to be placed in default for their poor customer service. I will be taking legal action as well as contacting the 3 major TV networks locally to have this matter brought to attention. I would also encourage anyone who is haveing an issue with Saxon to do the same. Maybe if enough of us complain to the media something will happen to Saxon. I have also filed a complaint with the BBB in Fort Worth, there are over 300 complaints already filed againt Saxon with the BBB.

if their is any lawer out their that will epersent the people who are having an problem with saxon mortgage and ocwen please make yourslf known to the public

08/07/11
You all are definitely not alone. I am having a lot of trouble working with these kindergarteners. They like to change the rules so that THEY win every time. I have had it with these people too. I send money in to supposedly "clear me of forclosure status", but my cashiers check gets lost, or returned, and just recently they sent a letter saying my "financial institution has rejected my payment for insufficient or non-sufficient funds". On a CASHIERS CHECK? Come on, my two year old knows better than that. I think I may just let them take the "deed in lieu of forclosure" route, or forclose altogether. It's a run down, unlivable double-wide that no one lives in. This story has a lot more to it, but I think I have made my point. I am presently looking for legal help on this matter also. Any help would be greatly appreciated.
R. Felske
Spring Hill, TN

Feeling helpless! How does SAXON get away with the illegal activity, lying, cheating, hurting so many people. If anyone knows of a class action law suit please count me in ! Here is my mother's and father's story with Saxon. Am-trust sold their loan to Saxon as part of a loan modification. My parents are in their 70's and my dad worked hard his whole life until he walked into Cleveland clinic hospital almost 3 years ago. Even though he had medicare and an insurance supplement which took care of his hospital bills his medicine bill evaporated their savings. Living on social security and his constant health maintainance required him to get a loan modification. My parents were told by SAXON to wait until the modification came through and they would be notified as to how much their monthly mortgage payments would be. A month passes with no response from SAXON. My parents try to call SAXON and they either can't get through, put on hold without answering the call. They repeated trying to get in touch with Saxon month after month, stressed out not knowing what to do my father went back to Am-trust Mortgage who sold to Saxon and talked Am-trust's loan officer to help him get Saxon on the phone to explain what his payments are so he can make them. She told my dad that she could not get through either. Finally last month an envelope left by a messenger from Saxon left an envelope on the front door that said, call your mortgage co. in 2 languages. Now SAXON was ready to talk but only to tell my parents that they have to pay all the back money plus the monthly mortgage that they still didn't know what the amount was. When my mother said they didn't have the money afor the back payments Saxon said they would be served with foreclosure. My father passed away last month and I am sure that the stress and worries of loosing his home contributed to his death. We are in morning, hurting and feeling helpless.

OH WOW...Saxton Mortgage are IDIOTS...I think they honestly should have a CIVIL law-suit against these JERKS! Even if payments are NOT received on time, if a resident is working out payment plans and is only a month or two behind, then OBVIOUSLY that resident whom is making payments on their home LIVES THERE...so why would Saxton send individuals OUT to the resident to scare the CRAP out of them by knocking ON the door and telling the person whom lives there, "I am from the mortgage company, they sent me out to make sure someone is living here". HOW does that resident know that their house isn't being 'cased out' by some sort of criminal waiting to do a home invasion of some sort? THIS Happened to US...My X-husband was a couple months behind...but when the idiots sent their little patrol pups out to make sure someone was living here, I didn't get to the door in time, so guess what...yes you guessed it, they left their famous golden ENVELOPE attached to the front door, as they've done MANY a time (EVEN though he has kept up on his late payments as WELL as his current payment!)...And YES...I didn't know what company SMSI was when I received the yellow envelope on my front door, so of course I called the 800 # listed on the paper inside the envelope...and I have the SAME complaint...there is ABSOLUTELY NOOOO way to get ahold of these JERKS w/ out knowing the 10 digit Account # or SS # of the account holder...and do these DUMMIES REALLLY think in TODAYS day and time that people are going to feel COMFORTABLE pinning in their SS #'s?
THey REALLLLY need to train their employees LOOOOADS better AND send them to a special school for CUSTOMER SERVICE DUMMIES! Not ONLY are they the BIGGGEST JERKS in the BUSINESS..they are RUDE, IMPATIENT, HARASSERS, OH MAN...YOU SAY it that's them! Honestly...I KNOW there are laws against debt collectors harrassing individuals whom are late in payments...but come ON to harrass individuals whom ARE making a HUGE attempt to GET caught up on TOP Of their reg. payments? whatEVER anyone purchasing a home decides to DO, BE VERRRRY LEEEERY of purchasing a home w/ the help of THESE JERK OFFS!

I agree with everyone who complaints about this mortgage company. We applied for HAMP, and when one of their CSR made a mistakes in our account, causing a payment to be missed. We got denied into the program. The house foreclosed and was sold to a bank without notice. Count us in: CMW loan no. [protected]

Count me ! I am having the same problems!

By S.Davis

I would LOVE to be a part of this, please let me know what is needed of myself. Saxon has done me the same way, my fight began 2 years ago, when my mortgage was bought from Novastar. All Payments have been made. Qualified for the Loan Modification and made all payments neccessary. Spoke to numerous reps with all having diffrent stories about my account. AND, am now being forclosed on. All documentation is kept and can show all the many attempts made on my part to keep this account current. Which is an impossible fete with Saxon Mortgage..

These people need to be stopped, this is a crime and they have stolen many, many monies from many, many people and they must be stopped. A crime is a crime, no matter who commits it. I also have emailed the Attorney mentionedabove...

Sure hope that this is FOR REAL! Anything that could HELP seems too good to be true...
Nothing has been what it has seemed for some time now..
Cannot handle much more FRAUD from this company!
Please count me in.

Stephanie

Sorry to hear about all the problems with Saxon.I never had any bad dealings with them.Made payments online for years, that were credited ok, and my loan modification was settled in 2 months.I feel really nervous that Ocwen is taking over.Good luck to all.

Just another very disappointed home owner with Saxon. But not for long. I'm losing my home as well, and they have successfully crapped out my 40 + years of good credit. They actually sent (supposidly) a representative to my home, and left a tiny price of paper at my front door that a "field Rep" had come to see me. They went back to Saxon and reported that my home, which I've never vacated for even a day, had been "vacated and abandoned". This false allegation on their part, sent my home into forclosure, and evn with all the EVIDENCE I presented to them that this was a mistake, they still are taking my home. I will be reporting this to the above address, but the REALITY IS ...NO ONE REALLY CARES ABOUT ME, ABOUT MY DAUGHTER WHO CRIES AT NIGHT BECAUSE WE HAVE TO MOVE. Bottom line. No one is going to take any blame. Wanting to move to a different country about now.

We have paid our payments on time since november 2007.We have problems with the monthly payments every single month.We called channel 3 news in sacramento, and waiting for help!

Agreed.

I applied for loan modification after missing 2 payments (They said they wouldn't work with me if I was current on my payments). After 4 attempts, the received my financial package. The I got contacted by the metigation officer saying, he doesn't have my 2007 tax return which was part of the financial package that I had sent 4 times. So, I faxed the tax return to the number that the guy gave me. I called the very next day and was told to call after 15 days since the documents won't be added to the system until then. So, I called after 15 days only to find out that the modification was denied because I didn't send them the 2007 tax return. I was told to resubmit all the documents again, which I did. Again it took 6 attempts and 4 days for them to confirm that they recieved the documents. After 2 weeks, I was contacted by the same medigation officer saying that he has no documents and needed the whole package sent again. He gave me his direct fax line which always came busy. So, I called him and got his e-mail address and e-mailed him the whole package. Later that day (February 09, 2009), I received an e-mail from him with the approved modification and the new terms. I was told to wait for the documentation, sign them, notarize them and mail them back with a $1400.00 payment. The documents never showed up. I call at least 3 times every week and was told that they were ordered and I would get them soon.

Since, the dead line given to me to return the documents was April 1, 2009 and I hadn't recieved the documents by March 28th, 2009, I called the metigation officer again only to find out that he didn't work there any more. I called again on April 2nd, 2009 but this time found out that the modification was denied because they never received the documents back from me. My house went into foreclosure April 1st. They told me to mail the whole financial package again which I did a week ago, but have not received any response yet.

This company needs to be killed. If companies llike Saxon don't follow the government programs, how will this economy ever get better. The government should fine the banks for every foreclosure that they do. This will stop them from scaming people in to foreclosure.

I agree with everyone. I have my own business and I would not treat my customers this way. It is VERY DISTURBING to know that I am not the only person Saxon has mistreated. I wish everyone well and pray Saxon is investigated. They are VERY GREEDY. Sara-San Antonio, Texas

Saxon is a horrible lying company. I have over 20 pages of notes of every phone conversation that I had with this company. The last time that I spoke to Saxon, which was a couple of weeks ago the "supervisor" told me good luck. The investor on your loan do not allow modification. I did eveything that they asked of me and then some and they are foreclosing on me next month. Everytime I spoke to someone there I got a different answer. Saxon tell borrower to send in financial package so they can qualify for a "modification" That's A Joke. The government needs to step in with this company right now... We need help now! Other mortgage company are working with there borrower
Saxon you are worse of them all.

Sheril, Spring TEXAS

I am right there with everyone! I contacted them at the beginning of March 2008 because I knew that I could not keep up with outrageous payments (I too was sold to them) and asked for a modification. It was not until they filed foreclosure papers that they finally "worked out" something with me. However, all they did was begin the process over and put the arrears onto the back end! I nicely told them what the work "modify" meant but to no avail. I am current but they "lost" one of my payments and keep insisting that I am behind. I can't take it anymore and would love to see them fail! There must be something that we can do as a group to take them down. Karen, NJ

Saxon is a horrible company. They lie and mislead all of their customers. I have over 80 pages of notes of every phone conversation that I had with this company. The last time that I spoke to Saxon, which was a couple of weeks ago the "supervisor" basically told me that good luck with trying to stop them, the law is on their side. I did eveything that they asked of me and then some and they still foreclosed on me. What really makes me mad is that all I wanted to do was send my payments to them but they would not accept them. Everytime I spoke to someone there I got a different total that I owed and if they weren't lying to me about that then they were lying to me about my "modification" going through and they were just waiting on the paper work. The government needs to step in with this company right away.

I also sent a payment to my old mortage company, dindn't know saxon had bought the loan from the old mortage company. I was told by the old mortage company that the funds was transfer to saxon. But saxon say they didn't receive it .I was already behind a couple of months, so this threw me further behind.I had to do a repayment plan to keep from going into forclosure. this repayment plan included the one payment they lost. I talked to them they were suppose to investigate the case. They never call or anything. that payment haven't been found yet. I wish we would all get together and file a suit against this company.

Ive read everyones stories about Saxon! And i have been through every onje of these problems with this company. Saxon bought my mortgage raised it and told me to get a better job to pay for the increase! They are a true company that want the borrower to fail! And iI agree 100% that they need to be investigated, because if we're all are going through the same problems then there is something definintly wrong with Saxon!

As others, my mortgage was sold from one horrible company (Nova Star) to the worse-of the-worse (Saxon)! Due an unexpected pay adjustment one month, I was two weeks late with my payment. You would have thought the world ended. Saxon contacted the credit bureaus; put the debt collectors on my case ever since (even though pyament was made); and have refused to talk to me via email or phone. Their website makes one believe they are a reputable company but it appears they are more like loan sharks--I'll join any class action law suit or work with anyone who wants to work with an investigation into this company.