Selftalkstore.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Selftalkstore.com
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Product Issue
8/16/11 Ordered Item # 20-LFT-001 (Lifetime Library CDs) - $211.50. Did not receive them and had to call customer service. On or about 9/8/11 received the item. 9/10/11 - Discovered that Volumes 3, 4 & 5 were duplicate recordings of Volume 4. In other words, they were the same recordings with different labels. Contacted the Author, Shad Helmstetter on Facebook and explained the problem. He said he would look into the issue and gave me a phone number and person to contact that would assist me with the issue. 9/12/11 - Called the number given to me by Shad Helmstetter and left a voice mail. 9/14/11 - Called again and was unable to leave a message because the mailbox was full. 9/15/11 - Called again and was unable to leave a message because the mailbox was full. Contacted Shad Helmstetter again on Facebook and go no reply. Tried sending a fax correspondence to the company and the confirmation report indicated no answer. 9/16/11 - Called again and left two voice mails which included: - Stating the problem with the order.Leaving my contact information including my address and cell number. - A request that the correct replacement CDs be sent to me overnight. 9/24/11 - Up to this point, no one has responded, nor did I receive the correct items.I filed a charge dispute form with my bank and they are currently working on getting me a refund. I did not return the merchandise because returns require a return authorization number. I am unable to reach anyone who will assist me.I can provide copies of my correspondence with the vendor.
Product_Or_Service: The Lifetime Library - CDs
Order_Number: 10221
The complaint has been investigated and resolved to the customer’s satisfaction.
Never received anything, they also don't answer my e-mails
I also was stupid enough to order from the Selftalk-Store (last November). Never received anything. They also don't answer my e-mails. So stay clear of that website.
Same thing. They are sucking the life out of what they claim to represent.
I never got my order this is bs and i am out of 211.50
The same thing happened to me. I would love to get a group of people together to help get these crooks exposed. Please write me if you are interested. Thanks.
They also charged my credit card TWICE and sent nothing. My emails and voice mails went unanswered. I will be reporting them EVERYWHERE. I cancelled my credit card and ordered a new one in case they sell my card details on or try and steal more money from me. Meanwhile the funds are in the process of being charged back from them and they are under investigation for credit card fraud by my bank. Word needs to be spread about these crooks at www.selftalkstore.com. I have lost all respect for Shad Helmstetter. He also did not respond to my messages about this site that claims to represent him.
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Still waiting for my order. They said 5 days at the most to ship. Told me today it will ship on Monday. 13 days after they got the cash from my credit card. I would not recommend buying from this site period. I have a little hope of getting what I paid 211.50 for but I've never been hung out like this by anyone and it's very unnerving.