Shop Dani reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Shop Dani
Welcome to our customer reviews and complaints page for Shop Dani. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Shop Dani.
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FRAUD
NEVER buy from these people. Complete scam. I read through the other complaints and the exact same thing happened to them. There is NO WHERE on that website that says you are signing up for a club. I was charged the $9 for the necklace I bought and $69 a week later. When I called they said return the necklace (which I did) and you will be reimbursed for...
Read full review of Shop Dani and 8 commentsFraud/Refund
I submitted an order with Shop Dani, Back in May. I was charged 204.00 dollars for jewerly I didnt want and had sent back. They got their jewerly and I was told I would get a refund, within 30/60 days. After 65 days lapsed I still had not been credited my refund, I called again and they told me it would be another 10days. After 10 more days I called again, they told me they would resubmit the order. I am going to report them, and I suggest everyone else with a complaint do the same. Also print out everyone elses complaints to bring to your credit card, and to have as evidence when you contact the better buisness bureau.
The complaint has been investigated and resolved to the customer’s satisfaction.
reimbursment of charges
my daughter whois 12 yrs old ordered a peice of jewelry om april 23, 2009 for a charge of 9 dollars on my debit card without my knowledge. Ithen had two charges of 68 dollars added to debit card for fist two months. i called company when i became aware of charges 4 days later.was told to refuse merchandise which i did. Iwas told that my account would be credited in7-10 days. 14 days later called because i did not receive credit was then told it could take up to 30 days to be credited. waited 32 days still no credit called again told they were going to resubmit credit and i should receive it in 5-7 days .waited 7 days still no credit called again said creditwhent thru the last time on june30th it would be posted in my account within 5 days. today is 5 days and i have still not received credit . it has been over 70 days that they owe me145 dollars. please help me . thak you linda hampe 143 divison st #3 new bedford, ma [protected] [protected]@aol.com
This company is a scam... I purchased from them over a year ago 2008, returned the Jewelry and never received a refund for the product. In November 2009, this company charged my account 89.00 one year after cancelling. I called the Bank & there is nothing they can do to help with this unauthorized transaction, because I have purchased from them before. The Bank rep and myself tried to call the phone # listed on the web site and neither could get through to the company. There has to be something we can do to keep this type of company from stealing from us, especially in this economy and time of year. I tried to explain to the bank that on line you will find the same type of complaints as I have, they still could do nothing to help me.. You would think the Bank could stop this, This company knows you can do nothing. What Next?
i ordered a trial of jewelery from them they sent this awful necklace so i sent it back and requested a refund later i recieved another which i didnt even open and sent back i was then charged 68.00 for that second awful necklace i called them and they issued a refund for 9.00 and 68.00 which i never recieved and now i cant even get them on the phone oh by the way they issue refunds but it is supposed to take up to 60 days for you to get if you ever get it at all!
In August I ordered coffee from Seattle Coffee Direct (powered by Shop Dani) and Jewelry from Bella Sol. Within a matter of days they had debited my account 38.00 on 2 occassions for coffee and 69.00 twice for jewelry. I spoke with Mark on 9/8 and was told to return the items and I would receive a refund. I also canceled both accounts. I sent the items back with tracking and on 10/5/09 spoke with Mike and confirmed that my items had been received on 9/18. Mike said a refund would take 2 months. So 11/29 I log onto my bank account to see if any refunds had posted only to find THEY DEBITED MY ACCOUNT ON 11/26 AND 11/30 FOR 89.00 EACH TIME. I tried to call repeatedly only to have to leave a message. I had to go to my bank and dispute the most recent charges and cancel my card.
I purchased jewelry from this site for $2.00. The day I made the purchase they also charged my account $70.00 I immediately called and cancelled and was told I will not be billed again. Here it is over one month later and I see they have charged my account $89.00. I called and left two messages because can not reach a live person. I also called my bank to dispute this charge...THIS COMPANY IS FRAUDULANT AND SCAMMING PEOPLE INTO BUYING CHEAP JEWELRY JUST TO GET YOUR BANK CARD NUMBERS.
Have been trying since April last year to get a refund, Have talked to them numerous times and they promise the refund would be issued. They confirmed receipt of my return. Ordered 1 piece at $9 and they sent 5 more pieces in the next 2 days at $68 each contrary to the add of 15 days to review the first item then a new piece every 2 weeks.
i have been waiting for a refund since june 2009. although it is only for $68.00 the company refuses to answer the phone, return my calls or refund my credit card. i was told constantly for months that the card would be refunded on this day and that day however i am still waiting. please call me on [protected] or email me at betheniahudson@yahoo.com if you can help
I closed the account in Oct. of 2008. Today Nov. 2009 I find a charge of $89.00 on my account. Having alot of trouble reaching anyone to get my money back. This company really is terrible!
I ordered some jewelry for $9.00 on a trial basis. Shop Dani started sending me jewelry every two weeks. I called to cancell, even was given a cancellaition number. I returned the merchandise as I was instructed. I have been trying since May 2009 to get my refund, . Every time I call, they say I will have it in 10 days. Here it is September and I still have not recived my refund.
I ordered a $9 piece of jewelry from Shop Dani and instead received a charge of $68. I did not approve this additional fee and I was not informed from where it came from.
Last month they chey charged my account $89 twice! It was just "pending" but still I was out the $178 for a week while it was pending in my account... good thing I had the funds or else it would have overdrawn.
And today I had the same excat thing happen from a place called "Modern Readers" also out of Evanston, IL. $89 is pending in my account from them. I have found no information on that site anywhere onthe web.
I called Shop Dani to see if they were affiliated with them (which I'm sure they are), it goes to voicemail (big surprise).
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I reported them to the FTC... I need my money back.
u took money out of my acct. and i did not order a dam thing and i want my money back or a phone #
u have no i meam no right to take money out of my acct. i did not buy a dam thing from u so i need my money back and a telephone #thank u
They owe me 1800.00 and if on day 61 the entire amount is not in my account, I will be contacting the FTC for a follow-up discussion. EVERYONE who has been the victim of this company MUST IMMEDIATELY GET IN TOUCH WITH THE FTC (Either via your local city field office) or via their website. (Just Google FTC and the .gov site will pop-up)