Menu
For Business Write a review File a complaint
CB Skywards
ComplaintsBoard
P
2:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skywards high street no longer available

To whom it may concern
Both my wife and I, have been Skywards for many years, and so we where very disappointed when told that we could no longer redeem our points earned with High Street shop, when I asked a staff member as to why, the answer I got was, sorry I don't know, when I then asked, why as a customer, why weren't we informed? the reply was, sorry can't help you, I think that is very un professional, I have since wrote to ACCC, stating, we signed to Skywards, with the fact that we could redeem our points with High Street, and that Emirates/Skywards reneged on their part of the agreement, ACCC advised me to get in touch with you, in the hope that it would be amicably resolved
Regards Paul Bonnici. EK245300031

Read full review of Skywards
View 0 more photos
Hide full review
ComplaintsBoard
L
8:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Skywards bad cutomer service

I have tried to reach cutomer service through the website and through the phone but no success in getting my problem solved. They still have my call recorded incase they want to refer to it. I need my skywards car to be sent to my address but the account number and password they have sent to me worked only for one time and then the account stopped working and it says contact customer service.

let me know and i will send my acct number.

Read full review of Skywards
Hide full review
ComplaintsBoard
V
11:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband is a frequent flyer on Emirates Airlines. He has a Skywards Card and Skywards is supposed to give him the points for each time he travels by Emirates. However, we have been scammed of these points. They provide wrong information. They told us to add family members names to the program and the main applicant will be credited their family member...

Read full review of Skywards and 22 comments

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.