The Social Media People reviews and complaints

I am having a problem with these people, who claim to advertise on Facebook. I cancelled the advert within the specified time but they maintain they didn't receive the letter for another 3 weeks. This then going into another month, hence they want more money. I have now sent a recorded delivery letter inviting them to take me to Court.
Has anyone out there had or are you having a problem with these people?
Many thanks

Hi, i don't usually post on forums, but after my conversation today with 'the social media people' today i am absolutedly fuming. My story is similar to many others i've read about today. it started in august when i got a phone call from them. they offered 1 month free advertising with facebook. our company took the offer thinking it was just that. FREE. after a few days we started getting calls daily from them and eventually decided on a 3 month package which we paid around 800 pounds for UPFRONT. Now after a month another 263 pounds was taken which we got refunded after several phonecalls. They done this each month during the 3 month contract and after the 3 month contract finished they kept on taking the money out so i phoned them and they said we have a contract that can't be cancelled without a months notice in writing! yet they were very quick to tie me into a contract verbally as no papers were originally signed! i said we have a 3 month contract which we paid for upfront, to which he replied;
'We have a recording of you agreeing to a contract by phone that requires cancellation in writing.' i am to be sent a copy of this verbal contract and am going to be charged 10 pounds for the privilege. In fact towards the end of the call he started raising his voice and tried intimidating me. i think this is a discraceful way to run a company and i can't believe facebook have associated themselves with this company. This is boiler room selling!
o i just want to assure anybody reading this that
1, i am not a disgruntled ex employee
2, i am not a rival company as i dont even know any other companies that do this type of business.
Kind regards
Glenn
ps here's an email they sent me yesterday too;
Good Afternoon Glenn,

Following our recent conversation, I have fully checked our system and there was a payment taken in November but this payment was due, as it was after the 3 month period you paid up front, as it now stands you have an outstanding payment for December, which will need to be cleared and once we receive your cancellation letter you will have to serve 30 days notice on the account which will mean a final payment will be due.

If you would like to cancel the account please see the following information:

The cancellation procedure is as follows:-

You need to send a cancellation letter the following address. Once that has been received by the cancellations department you will be informed by an e-mail notification that it has been received.

Net66 Web Services Ltd,
Cancellation department,
Suite 2412,
PO BOX 6945,
Westend,
London
W1A 6US

From the day it is processed if you are outside of your first 30-day trial period, you will need to serve us with 30 days notice, as per agreed terms and conditions.

Your cancellation letter will need to include your Client ID number (normally stated in the subject of your welcome e-mail from your account manager), Company Name, Client Name & a Reason for Cancellation.

Your cancellation letter will be honoured from the day it is received and does have to be sent in the post as per the terms and conditions, an email cannot be accepted as written confirmation.

All arrears must be cleared in order to cancel the account if arrears are not cleared then this will be taken up by the collections team to recover the arrears owed.

Kind regards

I know for a 100% FACT that this company not only scams its customers but its staff as well. they have ahigh turnover as they take people on for 2 weeks hide a clause that if you dont make the grade you forefit your wages and get zero.
they have apo box in london as they dont want their cutomers to know that they are based in Manchester behind Manchester Picadilly, they dont want to associated with similar companies in Manchester

Online Web Services is an offshoot - a 'trading as' name used by Net66 Web Services Ltd.

Why was a deal struck with The Social Media People processed by a different company?

The YouTube item revealing real threatening phone calls from fictitious TSMP Director and Legal Agent, is now appearing at:
http://www.youtube.com/watch?v=IY-LQ4kFaa8

This is what TSMP will do to silence critics.

Good cal!

My one and only payment was taken by www.online-webserv - there's obviously be more of an address but that's all that shows up on my paper statement or the online one. Steve BadBiz Jones did a bit of investigating and I think all he could come up with was a company, which if I remember correctly, was in Canada. TSMP stated in emails that they had tried to take money from my account on two occasions but my bank wouldn't release any money. I checked with my bank and they said no attempts had been made. I have obviously 'lost' my debit card now and got a new one to stop any attempts anyway.

Fleet Trainer

What were the details on your card statement? I suspect that it is not TSMP who has taken the payment. If that is the case, you are under no contract what so ever. Advise you bank / credit card company accordingly and claim any monies back!

Also the advise from TF above is sound.

05-07-2011: Reporting a Fraud.

It is worth reminding people, or informing new viewers on Complaintsboard.com -
If anyone believes that a fraud has been committed there is a new government website to centralise the reporting of frauds and then for allocation to the appropriate Police force or investigation authority.

http://www.actionfraud.org.uk/ Telephone: [protected]

Also consider: Consumer Direct, Trading Standards, The Advertising Standards Authority, Companies House, ALL your own contacts and professional bodies & trade associations, TV and radio programmes (like Watchdog, Rogue Traders, You and Yours, Rip-off Britain etc), Manchester Evening News.

05-07-2011:
It's not just me asking questions of The Social Media People and its scam.
Everyones questions are repeatedly and contiuously ignored and dodged by the company.

When I recently (on 5 July 2011 that was 4 days and 2 days ago) answered the questions posed to me, I proposed that as a matter of honour and fair play Tom McVey answer a single question in return. But he hasn't - yet. Let's give him another opportunity.

The question is: What is the name, and Firm, of the solicitor who The Social Media People had telephone me on 5 April 2011, and which conversation was confirmed by your esteemed Director of Customer Service, Steven Jackson in his telephone message to me on 20 April 2011?
Listen to this recording as 'Exhibit 1' - YouTube: http://www.youtube.com/watch?v=cNDvXf1jcqM

Over to you Tom; if you want everyone to believe you are the honourable, upright businessman you claim to be, you should answer a question posed by a customer, about a real event, and supported by evidence from your very own spokesman. What do you say?

Tom you are quite right

I advise all readers to follow the following thread, on this site, for a full insight to 'what a reputable' company this is: the social media people net66 — scam
Enjoy!