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The good, the bad, and the ugly - discover what customers are saying about Tranquility Alley

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4:30 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Tranquility Alley Scam

Also goes by names: Qualityalley and O Langeland

What a strange scam. I ordered a sconce from them on their website using my credit card. They emailed back saying that they were having problems processing the order. They requested that I send them a check or pay through Google. Luckily I went through Google because they weren't responding to my emails/phone calls. After contacting Google about this order from olangeland/Tranquilty Alley/Qualityvalley I finally received the following email from this fake company:

thank you we emailed back stating that the shipment was damaged and replacing . however we issued a refund. if you wish to reorder please advise. thank you

Freaks! I'm not sure what's going on but I'll be watching my credit card statement under a microscope...

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9:31 am EDT

Tranquility Alley Merchandise or refund never received

I placed a order with tranquility alley in March 2008. I have yet to receive the merchandise or a refund of $133.80. I have made many attempts to notify them by email and phone. They don't respond to your emails. They did attempt to offer other merchandise "ONE TIME" and after I selected another item I was told via email that they were checking to see if they could get the merchandise. They are scammers. They adverstise merchandise they don't have. They ignore you and they really don't care once they receive your money. Please be advised that I have made many purchases on-line with other vendors and Ithis has been my WORST experience. I am so distraught with this transaction! By the way I found the same merchandise for half the price on another wrought iron decor on-line store.
What should be my next step? They still have my money. DO NOT EVER PURCHASE anything from them...I wish that I had seen the complaints against TRANQUILITY ALLEY before placing this order with them.

Pamela Jefferies

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jane
Plainfield, US
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Mar 18, 2009 3:51 pm EDT

Tara, honey, I was just robbed by this company "scammer" named Anita Lnageland or if u would rather call her Anita Bolsoni, and I am out for sueing her also. I have 8K of her inventory in my house, that she was hired by my attorney to stage, and It aint going anywhere until she is STOPPED! Lets get all these people together that have been on this site to report her wrong doings, and lets do something about it! Please e-mail me if u r interested. I have addresses, phone numbers and two different last names for her. I will be very happy to shere this information with those who are interested in stopping her. cjmm26@comcast.net this is my e-mail.

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Tara
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Nov 10, 2008 12:56 pm EST

I was just scammed as well and I am interested in sueing them. I am so enranged and everytime I call them there is no answer. I purchased a bag for 300$ and never recieved it. They sent me an email saying they "just now" recieved the bag returned and it was damaged and asked if I would like to exchange it. What can we do about it?

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8:21 am EST

Tranquility Alley Non-delivery of purchased merchandise

I purchased a Rustic Candle Alter from Tranquility Alley, which they charged my credit card immediately. That was back in July of 2007. I have spoken with someone once who assured me that it was on it's way. Since that time I have never received this item. I have sent numerous emails and telephone calls to the company and none of them have been returned.

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808247
Brandon, US
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Nov 11, 2011 2:54 pm EST

I to have been ripped of by them I don't think the BBC will do anything to stop them. I would like the feds to get involved and give them jail time and copensate all victums of the loss of hard earned cash!

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Lenore Allred
San Anton, US
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Apr 11, 2010 2:06 pm EDT

They truly are a fraud and scam. As others, I was promptly charged, received no merchandise.

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Shakira
Miami, US
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Jan 25, 2009 10:00 pm EST

Thanks God, I decide to investigate on Google this company (Tranquility Alley). I wast almost close to purchase a US$400 Juicy Couture Dog Carrier. I decide to ask them first a couple of questions before I purchase the item. For my surprise after e-mailing them several times plus some phone calls...I NEVER RECEIVE A ANSWER BACK..., I spend a few month trying to talk to them, but nothing ever happen. I realize that something fishy and wrong was going on around that company. I never place my a order, it was very obvious that it was a scam.

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J Petraits
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Nov 25, 2008 11:45 pm EST

still thieves

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J Petraits
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Nov 25, 2008 11:43 pm EST

thieves

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Angela
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Oct 13, 2008 6:21 pm EDT

My card was charged over $700 for a 70 dollar purchase. They said they'd refund but yet to be seen. This company is a fraud and should be put of business.
I've contacted the Il. Attonrey General and suggest others do as well.

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Marie B. Stark
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Mar 06, 2008 7:42 pm EST

I ordered a Betsey Johnson handbag on 12/7/2007 for a Christmas gift. My credit card was charged on that day. I have left numerous e-mails,phone call messages etc. I still have received no communication fron Tranquility alley, no handbag; I am also $200 poorer. This company is a fraud. We all need to report this company to Better Business Bureau etc.

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hhhhh
Blue Ridge, US
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Mar 06, 2008 11:25 am EST

This company is a fraud!, I ordered a beaded curtain 1 year ago. Have been in contact with the company several times but the just lie!, So no I am $200 poorer.

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12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two wrought iron wall hangings in October of 2007from this company. My credit card was charged immediately for 727.97. A few days later I checked my online statement and they had charged me an additional 769.77. After many emails and messages left on answering machine I finally got a response from them stating that the second charge would be...

Read full review of Tranquility Alley and 36 comments
ComplaintsBoard
D
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two wrought iron wall hangings from Tranquility Alley in October of 2007. My credit card was immediately charged $727.97. A few days later, I looked online at my bank statement and saw that there was another charge from this company for $769.77. I tried to contact them several times through emails and the phone, and their online 'live' help. I did...

Read full review of Tranquility Alley and 1 comment

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