Menu
For Business Write a review File a complaint
Tranquility Alley

Tranquility Alley review: Worst company ever! 36

D
Author of the review
12:00 am EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two wrought iron wall hangings in October of 2007from this company. My credit card was charged immediately for 727.97. A few days later I checked my online statement and they had charged me an additional 769.77. After many emails and messages left on answering machine I finally got a response from them stating that the second charge would be reversed. That, to date (jan,2008) has not happened. After several more emails requesting the status of my order and not getting any response, I tried to cancel my order. They responded saying that they were on their way and I would be getting a 20% refund for my trouble. Again as of this date, no refund,reversal of charges and no wall hangings. I then contacted the Better Business Bureau to lodge a complaint, and my bank to dispute the charges. I notified Tranquility Alley of my actions and they again stated that the charges had been reversed and to please cancel the dispute with my bank. I agreed that I would cancel the dispute but I was giving them a week to show activity on my account. A week later I reinstated the dispute. To date the bank has reversed one of the charges but the other one is still in process.I wish I had checked out the company on the BBB website as of November 2007 they had had over 75 complaints lodged against them in the last 36 months.Checking the BBB site today there has been 89 complaints against them. How they remain in business is beyond me. Why they are not in jail for fraud is beyond me.

This is a HORRIBLE company to do business with Don't waste your time or money with them

36 comments
Add a comment
T
T
tina
Send a message
May 04, 2008 5:47 am EDT

Oh my gosh! I only wish I had checked further before ordering an expensive furniture order! Has anyone pressed charges against this company? Please advise if you have any success in recovering your money. How can they get away with this?

H
H
Halina Sholtanuk
Send a message
Jul 16, 2008 8:45 am EDT

I have placed an order Feb 3, 2008 and to date still have not received order (July 16), many emails to this company and now not even receiving a response. My credit card was charged immediately after the order was placed. This company should be shut down so that other people do not get scammed.

T
T
Tara
Send a message
Nov 10, 2008 9:30 pm EST

Call your credit card company and tell them you need a chargeback. It will credit the money back to your account and charge TA a fee. They will have to show proof that they mailed you the item, (which they DID NOT) and you should recieve a full refund. I am waiting for confirmation from them that I never recieved the bag I ordered. I have also filed a complaint with the BBB. I suggest you do the same!

G
G
gift er
Chassell, US
Send a message
May 29, 2009 5:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a Blessing Bowl 3 weeks ago and it still hasn't been delivered. This is a sca.

K
K
Kriste
New Berlin, US
Send a message
Aug 05, 2009 3:22 pm EDT

I placed an order with this company in July 2009. My credit card was charged immediately after the order was placed. On the website it says your credit card statement will be billed as Tranquility Alley. It is billed as Arteologie. I agree this company should be shut down by the BBB. I tried contacting this company by email and by phone...big shock the telephone number was no longer in service! It has been weeks since I placed this order and it is no where in sight. I contacted my credit card company and disputed the charges. Hopefully, that will resolve the issue. If not I guess I should be glad I spent under $100.00.

K
K
Kriste
New Berlin, US
Send a message
Aug 05, 2009 3:43 pm EDT

In additon if you check the website for Arteologie, the site is "under construction". It asks you to please check back soon...retail location opening this fall. Looks as if they will be carrying the same kind of merchandise? Makes me wonder if it is the same people setting up the same scam under a different name! This should be illegal! Can you say FRAUD? At some point, I hope the law will catch up to them and they will be doing some jail time.

K
K
Kriste
New Berlin, US
Send a message
Aug 05, 2009 3:49 pm EDT

And both companies are located in Naperville, Illinois. I think that something stinks here!

A
A
alley
mt. washington, US
Send a message
Oct 23, 2009 9:33 am EDT

I ordered a "wine bottle metal art' wall decoration in sept.09,
They rejected my paypal pmt. And asked for a check. Like an idiot.. I sent them one for 86 dollars... Which has been cashed.
I still have not received my merchandise... With no word whatsoever from them about its whereabouts...
I emailed them to ask them to find out about it. They emailed me back to say they would check on it the following monday.
This is the following friday, and i've heard nothing still. I can find no address on the email site, or phone number...
Is there any way to get my money back... ?
My email is angelhart813@insightbb.com
Valerie roberts
710 fisher ln
Mt. Washington, ky 40047
[protected]

Thank you

M
M
marco pescara
Clarendon Hills, US
Send a message
Nov 11, 2009 11:56 pm EST

My name is Marco, I met Anita Bolsoni (Langeland), owner of online business of Tranquility Alley, Tesori Rari, and Arteologie different names for the same scam. Been deceived as an artist, she used me and my social security number for various scams. After a few months of living with her, I found out about the whole scam. She completely ruined my credit score and put me through horrible misery. I am trying to pursuit her through appropriate authorities, however, please team up with me against this injustice to people that paid for merchandise and never received it. After hundreds of complaints, I advise everyone to stay away from this fraudulant business as she is continuing to run it. I have contacted Hinsdale, Downers Grove, Naperville, Elmhurst police stations about this situation. You are free to contact them and tell them your complaint, so we can put an end to this scam artist as she has no regard or respect for honest people.

S
S
Sheri Peterson
US
Send a message
Apr 27, 2019 11:49 pm EDT

Marco
Have you heard anything from this criminal?

J
J
jerry cooper2
fallbrook ca, US
Send a message
Feb 06, 2010 5:51 pm EST

Brought a $32.00 item and my card was charged $554.00. The bank is going to go after them

A
A
Art of Ricardo
Houston, US
Send a message
Feb 16, 2010 12:17 pm EST

I ordered a bamboo curtain on January 7, 2010. An e-mail after the order alerted that it would be 7-10 days to receive the curtain. After 4 weeks I started e-mailing Tranquility Alley via their Live Chat button on the web site. I received responses telling me that the otem is a special order and that it is taking longer. After another week I e-mailed again. I was told it was a special order and that there are many crates and such via customs and just hang on. I waited another week and told them to refund my money.

I found the exact item cheaper and ordered it with the thought that Tranquility Alley would be refunding my money. They did not. I received the curtain from the other company in one week.

I have again sent an e-mail to Tranquility Alley about this and asking to refund my money.

I do not see how these people have stayed in business for 8 years as they claim in one of their responses to me. How do these people look themselves inthe mirror each morning? How can they maintain customers? They need to be knocked out of business for poor practices.

I feel they have STOLEN my money from me!

SHAME ON YOU TRANQUILITY ALLEY!

J
J
Juleen Fellows
US
Send a message
Feb 20, 2010 9:43 am EST

I ordered a product that cost more than 150.00 dollars. Never recieved the product just allot of promises of a refund.

Juleen at sjfjkf53@aol.com

R
R
RoseB
Brentwood, US
Send a message
Feb 20, 2010 6:20 pm EST

I, too, was taken by this compan for two payments of $229.37. First I sent them the money for my order by PayPal and they send they did not receive it. I sent them the copy of the PayPal transaction that indicated it was received by Olivia Langeland. They said it was not received and they said they canceled the PayPal transaction. I should have checked my PayPal account to make sure the money was not taken out, but I did not and sent them, as they requested, payment through Google for another $229.37.
I have been trying for the past 3 weeks now to get my money back and have canceled the order.
I contacted my bankand reported the potential fraud and had a hold put on my credit card. I also contacted PayPal and reported the Fraud.
This is the first time I have been taken in like this and now I know what to look for...I will be contacting the police and the newspapers in Il on Monday. I hope she "enjoys" Jail.

L
L
Lenore Allred
San Anton, US
Send a message
Apr 11, 2010 1:44 pm EDT

I ordered a plate rack on April 1. I have not receied the merchandise, have been charged and can get no response from them. They truly are a scam.

R
R
ravesandhowls
US
Send a message
Aug 16, 2010 7:25 pm EDT

Well, here's another person who was "had" by Tranquility Alley. I also gave them my credit card number for bamboo curtains ordered (in March - it's now almost Septmeber) but was told ". . . the payment did not process at checkout because we are having technical issues with our new system. In order to finalize the order please mail payment as follows . . . a check or money order . . . payable to O. Langeland, 865 E 22nd St. #302, Lombard, IL 60148." So I sent her a check and waited and waited and waited. I've written e-mails every month since March with no response. Any of you living in Illinois? Maybe you could catch up with this scammer. She's a real piece of work.

I'm a retiree on a fixed income; this was a truly dirty trick.

B
B
blackstone
Sarasota, US
Send a message
Oct 12, 2011 2:12 pm EDT

12 weeks after order item never delivered, emails unanswered, phone disconnected (now back but they never answer), ideelworld website down, and when they answered (by Charles or now A from Tranquility Alley which they have merged with) they just BS and won't cancel my order and refund my money which I have asked for several times. And Moneybookers can't do anything, so now I'm going thru my bank. Stay away from these folks!

A
A
Another who hase been scammed
338 ruff st, US
Send a message
Dec 20, 2011 12:45 pm EST

Its all true and now she is running a new scam its called www.shopbeyondthis.com anita langeland will take money from anyone she is a criminal and and huge scam artist.

A
A
Another who hase been scammed
338 ruff st, US
Send a message
Dec 20, 2011 12:47 pm EST

Anita langeland is running a new scam she stole money from me and now she is running a site called www.shopbeyondthis.com be aware she will do anything and say anything to get your money

R
R
RMQuigley
Dallas, US
Send a message
Jan 03, 2012 2:42 pm EST

Ugh. I am so sad to read this. I spent $200 on shopbeyondthis.com. I wonder if I can get it back. It's been two months and I never received anything.

D
D
Deafgirl
US
Send a message
Mar 06, 2016 3:33 pm EST

Anita Langeland Bolsoni is at it again. Unfortunately she's brought an unknowing partner into her latest online retail scam. The new scam is called FOODIE CITY NETWORK. You can "purchase" prepared food boxes that can be sent to you on a monthly basis. Tried to purchase a box only to be told that the company isn't quite ready yet to send orders (but yet you can place an order?!?) Interesting... Used PayPal and luckily received prompt refund. We were just "testing" the validity of this company as we are quite aware of her past scams with many, many other online businesses. The only reasoning for this "testing" was as I stated before, she's unknowingly dragged her live in boyfriend into her latest scam. We hope that this can be stopped before innocent consumers are scammed once again by ANITA LANGELAND BOLSONI

P
P
Pizzalady4
US
Send a message
Mar 29, 2018 3:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Deafgirl

She has married, her last name is now Holcolm. She’s also using Hansen. She’s got 2 new companies Crave. Taste. Eat Products and also Garden & Table. BUYER BEWARE

D
D
Deafgirl
US
Send a message
Mar 06, 2016 4:29 pm EST

Should've added that this Anita Langeland is now living in Murrells Inlet, SC

S
S
Sheri Peterson
US
Send a message
Apr 27, 2019 11:47 pm EDT
Replying to comment of Deafgirl

Anita Holcombe
Murrels Inlet
South Carolina

She must go to JAIL

P
P
Pizzalady4
US
Send a message
Jul 25, 2017 8:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

She's married again. New name Holcombe, Uses: A. Hansen for Foodie City Network Facebook page: Anita N Mike Holcombe BE VERY CAREFUL

P
P
Pizzalady4
US
Send a message
Mar 29, 2018 3:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Anita has added Garden & Taste to her scam list. She also has Crave, Taste, Eat Products. In my opinion, Anita is evil.

View 0 more photos
S
S
Sheri Peterson
US
Send a message
Apr 27, 2019 11:44 pm EDT
Replying to comment of Pizzalady4

She must go to jail!

A
A
Afcninc
US
Send a message
Mar 30, 2020 10:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Pizzalady4

Hi Audrey aka PizzaLady...

During this time of Covid-19 we sure hope all will be safe, healthy and strong. We all should be kind to one another! Take care everyone. Spread positive vibes this fake negative is toxic to all.
I guess you must have nothing better then to actually post this... and I should not even have to reply yet but I have. Also, we have sent out notices online as well as letters to certain people on this post to stop cease & desist this slander as well all certified. So anyone who reads this that has not received their copy that we have issued from our Law Firm and Detective / Police Department please provide as we are glad to send.

During this time of Covid-19 we sure hope all will be safe, healthy and strong. We all should be kind to one another! Take care everyone. Spread positive vibes this fake negative is toxic to all.

K
K
Klipper12
Sarasota, US
Send a message
Dec 11, 2023 8:23 pm EST
Replying to comment of Afcninc

C&D does not apply if the reviews are relevant and accurate. A C&D does not override the first amendment rights of US citizens. I have strong doubts any lawfirm is representing you on this matter, and furthermore you claim that detectives and police are assisting in a matter with which they are not responsible.

You are making things up based on what I know of the law and you are using scare tactics to discourage further relevant and accurate reviews as well as to attempt to pull the fleece over newcomers' eyes to keep the orders flowing even if they do happen to read these reviews.

Not a very good look for the company...

B
B
bleuler
US
Send a message
Apr 15, 2019 10:47 am EDT

Another rip off from early this year through Foodie City Network. Ordered a wheel of Norwegian cheese. Got an email stating “awaiting shipment”. Queried 2 was later and was told that means shipped! It’s on the way! Needless to say nothing ever arrived. She identified herself as Annie Holcomb.

S
S
Sheri Peterson
US
Send a message
Apr 27, 2019 11:45 pm EDT
Replying to comment of bleuler

She continues to rip off thousands of dollars from innocent hard working people!
Go to Jail

A
A
Afcninc
US
Send a message
Mar 30, 2020 9:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of bleuler

You do not know the truth period. However to be clear on the shipment for the cheese that was on backorder. We shipped the entire order in full... AND we even issued a REFUND too. Evidence confirmation here: It's pretty sad to read something from years ago of which was not even true... however we are showing this was shipped received and even refunded. We sent the $141 as a gift too.

Shipping cf# Fedex [protected]

Ship To:
Linda Pedersen
22624 Furton St
SAINT CLAIR SHORES, MI 48082
Delivered

We also shipped via amazon fullfillment the freia chocolates. order confirmation [protected] Enjoy!

e sure hope you enjoyed the cheese & chocolates as our gift! We were waiting to hear back regarding the type of refund issued so we issued a refund check via bank of american. Here is the confirmation of receipt and will have by the 28th. Thank you!

Payments Submitted
Linda Pedersen
Your $141.81 payment from BUSINESS ADVANTAGE CHK *1155 has been submitted.

Linda Pedersen for $141.81 on [protected]
Confirmation P7T2C-74PSKPAPER CHECK
Delivered

During this time of Covid-19 we sure hope all will be safe, healthy and strong. We all should be kind to one another! Take care everyone. Spread positive vibes this fake negative is toxic to all.

A
A
Afcninc
US
Send a message
Mar 30, 2020 9:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of bleuler

You do not know the truth period. However to be clear on the shipment for the cheese that was on backorder. We shipped the entire order in full... AND we even issued a REFUND too. Evidence confirmation here: It's pretty sad to read something from years ago of which was not even true... however we are showing this was shipped received and even refunded. We sent the $141 as a gift too.

Shipping cf# Fedex [protected]

Ship To:
Linda Pedersen
22624 Furton St
SAINT CLAIR SHORES, MI 48082
Delivered

We also shipped via amazon fullfillment the freia chocolates. order confirmation [protected] Enjoy!

e sure hope you enjoyed the cheese & chocolates as our gift! We were waiting to hear back regarding the type of refund issued so we issued a refund check via bank of american. Here is the confirmation of receipt and will have by the 28th. Thank you!

Payments Submitted
Linda Pedersen
Your $141.81 payment from BUSINESS ADVANTAGE CHK *1155 has been submitted.

Linda Pedersen for $141.81 on [protected]
Confirmation P7T2C-74PSKPAPER CHECK
Delivered

During this time of Covid-19 we sure hope all will be safe, healthy and strong. We all should be kind to one another! Take care everyone. Spread positive vibes this fake negative is toxic to all.

D
D
Dana Valentino
US
Send a message
Feb 12, 2020 2:11 am EST

She caused me problems about ten years ago. I showed her rings which I make and design. She was very interested in selling them in her shop "Tranquility Alley". I was on my way to lunch with a friend and she told me to return, so we could do business.

I returned an hour later and she behaved so strangely. Made up an excuse that there was an emergency with a neighbor. I called her dozens of times. No answer, no reply.

A few months later two friends of mine saw "my" rings in her shop. Only I hadn't made them. This seemingly lovely woman gave me a strange feeling from the get-go. I had the police accompany me to her shop and issue a cease and desist to selling my ring design. I'm sorry the rest of you were scammed. There is actually a mug shot of her online.

A
A
Afcninc
US
Send a message
Mar 30, 2020 10:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Are you serious? Almost 20 years and we don't even remember you or such. Afteer 7 years of having the shop that was loved so very much. I guess you must have nothing better then to actually post this... and I should not even have to reply yet but I have. Also, we have sent out notices online as well as letters to certain people on this post to stop cease & desist this slander as well all certified. So anyone who reads this that has not received their copy that we have issued from our Law Firm and Detective / Police Department please provide as we are glad to send.

During this time of Covid-19 we sure hope all will be safe, healthy and strong. We all should be kind to one another! Take care everyone. Spread positive vibes this fake negative is toxic to all.

R
R
Rvalli4
Scottsdale, US
Send a message
Nov 05, 2022 3:54 pm EDT
Replying to comment of Afcninc

Just like reviews of your many stores and businesses herald: "Anita, you are a real piece of work!" I wish no one ill-will, but you are a fraud. Every business you take part in shows dozens if not hundreds of customers who never received their orders. Also employees whom you never paid and attest to your fraudulent activity. Even someone you lived with. Keep jumping from town to town, business to business. I'd have forgotten about you years ago, but complaints kept popping up on feeds.