TravelNow.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about TravelNow.com
Welcome to our customer reviews and complaints page for TravelNow.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with TravelNow.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used TravelNow.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Constant multiple calls daily
I get at least 5-10 calls per week from this company. I usually just ignore calls marked spam but because I do business over state lines, I occasionally accidently answer these. These agents lie and harass people. They have even swore at me for not buying. They won't give any legit information about their company, like a website, because when you google them you get a search full of "SCAM" warnings about them. DO NOT DO BUSINESS WITH TRAVEL NOW. They want to offer you a $1600 and $3000 package for only $499... but wait, there is more, they will offer to pay all kinds of things in addition. It ends up being about a $5000 "promise" for only $499... sounds too goo to be true? It is. DO NOT TRUST THESE PEOPLE. They are only working for a scam company in India or China where they are required to call people. This is NOT A real company.
Desired outcome: TAKE ME OFF YOUR LIST and I will remove this reviw
Every aspect of your companies existence is abhorrent. Stop harassing me, my wife and family with your calls!
Hello I'm just letting you know that if I get another phone call from your company, I will be starting legal action against your company. I have been begging your agents for years to remove me and my wife from your call list and they simply hang up to avoid the issue. Well, I am going to begin recording the contacts and the calls with the intention of...
Read full review of TravelNow.comTravel Now
This company calls me from multiple numbers at least 3-5 times a day. No matter how many times I've asked them to put me on a DNC list or remove me, they will not stop calling me about some "travel credits" I supposedly have. I even put myself on the Do Note Call Registry and the calls keep coming in. It's harassment at this point. How is this company still in business?
Desired outcome: I want to take action now on the harassment.
They are doing the same thing to me. Let's get some sort of legal action going against them. I'm all for going after this company in an effort to put them out of business. Not honoring the DNC registry is one thing, but multiple calls every day constitute harassment. I'm ready to file.
I would like to be a part of any class action lawsuit. I am being harassed multiple times a day as well.
Scam
Travelnow.com charged us for a cancellation that they confirmed in an e-mail which had been booked with them three hours prior. We also made a phone call to their customer care number and was told 'not to worry about it' since the booking had been made only hours beforehand. They say they have no record of the call but we have the confirmation number which they agree is their number but conclude that it will not be honored. I am hoping the Clarion hotel in MD (where we booked) will kick them off the ability to reserve list. I will not pay for a fraudulent charge. Do not use them, it's a scam.
The complaint has been investigated and resolved to the customer’s satisfaction.
They have been calling me for over a year. Usually 4 -5 times a week.
I politely ask to be removed and they rudely hang up.
Spam numbers change every time.
today...[protected]
yesterday...[protected]
I get harrassed by this company everyday. I have asked them to stop calling me, I am not interested and they continue to call. Either hanging up on me or making a sly comment.
I get harrassed by this company everyday! I have asked them to stop calling me, I am not interested and they still call and either hang up on me or make a sly comment.
We made a booking through venere.com and when we finally received our itinerary after 4 attempts just to get the email address correct
we note it was connected to Travelnow.com. I have tried to get a copy of our itinerary using 3 different references and also a 1800 number without success.When you put in a reference even wrong it wont change just keeps going back to whatever you entered previously. My hotel knows nothing of venere.com or their participation in providing online reservations. I think this is a phishing exercise and i have authorized my bank to treat as fraud.
I certainly wont be using either of these two(2) online agencies(venere.com and TravelNow.com) again and suggest beware.
I would not use this company again to book anything for me. I had checked out the website and then called to speak to a human. I asked for adjoining rooms since there were 8 in our party, did not happen. Found out upon arrival that this hotels did not HAVE adjoining rooms. Very disappointed at this point. Next we asked for a 1:00pm check out since this was a family gathering I wasn't sure how long we would be visiting, upon arrival I was told that we would be charged if we stayed past 12:00pm. Now upset. Lastly, we needed the couch beds that we were told were in each room, NEEDED them..., let's guess...upon arrival, not there. Now plain old angry at this point. It had nothing to do with the Best Western Hotel, they were just the host...it is the HotelReservations.com website and customer service rep that I spoke to that has me so upset. Don't make promises just to sell a room, I wanted what I requested and you apparently couldn't handle it. I will not use this website again.
Travelnow has changed their name to hotel-and-discounts.com. Beware! All reservations made through this website cannot be cancelled.
I had a similar incident. I made a reservation for two rooms and cancelled well within the stated time to receive a full refund. They confirmed that my cancellation was received and forwarded to the hotel. I received a refund for only 1/2 of the charges after serearl hours of fighting with them about it they agreed to refund another 20% of what i was charged. I will NEVER do business with this company or any of their affiliates again. I filed a complaint with the BBB as well as my credit card company. Basically i was told that unless i screen print the cancellation process i am on the hook for the charges. It was clearly theri mistake but they do not stand behind the serive they are providing. DO NOT DO BUSINESS WITH THIS COMPANY.
I just tried yesterday to order a flight from Denmark to Japan; $400 under KLM´s price on their site. I was sceptical, and with good reason. Six hours later they contact me with an e-mail that the fare was sold out (SURPRISE) and rambled about American Airlines fares were under $250 ...NOW WHAT WAS THAT ALL ABOUT ? They (AA) don´t even service Denmark/Japan ! I told them that there must be some mix-up and that they could just annul my request. Then 6 hours later, they come back with an apology and told me the price was over $200 more than the first price. By now, I had learned my lesson and asked them to annul my order once more and demanded an acknowledgment e-mail from them, which I received hours later. As I see it, they advertise prices that probably never existed, just to lure us in... then they´ve got you where they want you. Either that, or they can´t get their "finger out" and act quickly. You can bet I´m keeping an eye on my bank account... and don´t dare yet order a legitimate ticket from KLM. P.S. And guess what ? Very next day they had the old price up again... but I´m not that dumb...
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They have called both home and cell phone for several years now too - 5-10 times per week. They never will take me off their list. They are wasting their time trying to sell me anything - but they continue to call. DO NOT DO BUSINESS WITH TRAVEL NOW - they are a SCAM company.