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The good, the bad, and the ugly - discover what customers are saying about Union Roofing

Welcome to our customer reviews and complaints page for Union Roofing. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Union Roofing.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Union Roofing's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Union Roofing, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Union Roofing. Your feedback is an important part of our community and will help others make informed decisions.

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C
10:49 pm EST

Union Roofing roof

Do not use this company! We hired union roofing to replace and fix our leaking roof and skylight. On the 3 year anniversary of replacing our roof the roofer comes out to check on the roof. He demands $1000 to re-coat the roof. I was told I would be out of warranty and the roof would not be covered for any leaks. I told him i'd prefer to wait until the weather breaks. Of course, the roof begins to leak immediately after the roofer went on the roof. There were no signs of leakage prior to this refusal to give them $1000 immediately. When I called to address the leak they were rude and unaccommodating. Their contract states there needs to have a re-coating within 3 years or the warranty is void. I am within 10 days of the expiration of the three year period and they will not even come out to look at the leak. I explained to the roofer that i'd prefer to get the roof coated when the weather is not between 2-10 degrees. I was told I am out of warranty and the roof would not be covered for any leaks. I spoke to several roofers who state its best to wait until the weather permits to do a coating or there could be additional issues. When I bought that up to the roofer he ignored the fact that it has been below 20 degrees for the last month. When I called to speak with the owner the staff was rude. I was told he was unavailable and would not call me back. I was told a supervisor would call me. Still waiting...

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Shaun R.
US
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Jan 26, 2018 10:56 pm EST

That is frustrating. I can't say I wouldn't feel any different, but of it's outside of warranty, then I suppose that's something one should be willing to accept.

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D
9:23 am EDT

Union Roofing Roof repair

Hello, I had a team from Union Roofing fixing the garage's roof on 4/27/16. It rains since Thursday. I checked the roof and it is a leak. The roof is still wet. I called Union Roofing at the # [protected]. I asked to speak with team who fixed the roof. The person who answered the phone started to make fun of me about the rain, like it was no rain in Phila. He was rude because I have accent and I am a woman. I asked to fix the roof. He yelled at me without let me say anything. I have never heard anyone being so rude with a customer. I have heart problem, so I couldn't stand to him, and I hang up. I pay the bill. I want them to fix the roof or to refund me.
Thank you for your time to read my complain.
Daniela Ciobotaru

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KristinUnionRoofing
US
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May 10, 2016 8:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ms. Ciobotaru,

This is Kristin from Union Roofing. I would love to help rectify any issues you are having with your roof. Please contact me at [protected].

Thank you,

Kristin Hettich
Union Roofing Contractors, Inc

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