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The good, the bad, and the ugly - discover what customers are saying about united tax relief

Welcome to our customer reviews and complaints page for united tax relief. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with united tax relief.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used united tax relief's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with united tax relief, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with united tax relief. Your feedback is an important part of our community and will help others make informed decisions.

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7:58 pm EDT
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united tax relief Fraudulent claim

This company has done nothing but scam me and my family during a stressful time. I owed the IRS a significant amount of money and was told by a Michael Crenshaw that our debt would be lowered and then after turning over approximately $5300.00 dollars increased the promise from one amount to another. Then they recieved all this personal information about us and proceeded to do absolutely NOTHING. I could not reach anyone at United Tax Relief, Michael Crenshaw or anyone else. The person handling our case Naydali Hurst refused to EVER call me to discuss the time and strategy, only to e-mail that she had a busy tax season, yata, yata, yata. P.S. We now have an IRS lean on my home and the IRS refuses to accept the ""negotiated settement''. BEWARE of these SCAMMERS!

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333777
Colby, US
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Apr 15, 2013 5:34 am EDT
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Took my money, won't return emails or phone calls! Glad I didn't give them all they wanted before I saw they did nothing for me...

No one deal with this guy or this company!
John Langley
United Tax Relief
334 2nd Ave. N. Jacksonville Beach, Fl. 32250

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Dana Brooks
Augusta, US
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Sep 04, 2011 12:46 am EDT
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I found a company that can help www.americastaxnetwork.com. They offer up to two hours of consultation for $99.00. The person they put you in touch with is an Enrolled Agent that was a FORMER employee of the IRS. They will talk with you, discuss your case and answer any questions during that time. If you wish they will then pull your masterfile and check your records with the IRS. If they can help they will offer solutions after they review all your info. Since they are Enrolled Agents and not sales people like these other groups they could lose their liscense. Hope this helps..

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2:08 pm EST
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united tax relief no action

I paid these guys $3500.00 in order to reduce a fed bill of $ 7, 000 and a state bill of $30, 000 .

The fed just turned my OIC down and the OIC has been in the wrong office of the state for 4 months.

United Tax Relief did the paperwork. That's all. Even that was done wrong, so I had to redo it.

Now the emails aren't being answered, the phones are not answering and have been disconnected. 411 doesn't have them listed in Florida anymore and I'm out 3500 bucks and still owe the feds and the state.

The previous complaint on United had a phone #, but of course it's disconnected. I was looking for help, not a miracle. All I got was screwed.

Mr. Sloan and Mr. Krenshaw, you can run but you can't hide.

I can find Peerless Drive in Jacksonville, but it won't be a pleasant site when I get there.

Anyone with info on these bums please call at [protected] ask for Jim.

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JOSEPH PARKER
Watsonville, US
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Nov 10, 2010 2:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I HIRED UNITED TAX REIEF ABOUT A YEAR AGO AND I HAVE ABSOLUTLEY NO COMPLAINTS. THEY FIXED MY MESS OF TAXES, RELEASED MY TAX LEVY AND IN THE END THEY REDUCED MY 286, 000 TAX DEBT DOWN SIGNIFICANTLY. I HAVE REFERRD ALL OF MY FRIENDS IN NEED OF TAX HELP TO UTR. THANKS UTR AND KEEP UP THE GOOD WORK!

SINCERELY SATISFIED,

JOHN PARKER

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AnnSSSS
US
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Mar 17, 2010 1:24 pm EDT

Jim -

Mike Krenshaw. [protected] ext 105. He just left me a message...something about slander on the google website. I expect you'll be getting a call too, even though both of our complaints were totally factual. In fact, your story was so close to mine, I thought it was the one I had written.

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11:53 pm EDT
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united tax relief federal tax help

Paid this company 750.00 they said they could get my federal taxes i owe down from 6000 to 960 dollars. irs didnt settle for anything less then what i owe so now i owe the 6000 plus the 750 i paid this company on top of that

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333777
Colby, US
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Apr 15, 2013 5:18 am EDT
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The florida company is a scam! I am out $600 They wanted $1800 and I could sense something was a little off so I worked out a deal with them before I committed to anything that they would only get 13 of the money till they did what they said they could do. No one should use them. I have called and left messages for them at every extension and no one will call me back. I'm glad I did not give them the full amount. I hope everyone sees the scam they are pulling off
I gave up and figured that my $600 is gone forever This is stupid that they are allowed to do business this way.

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ELIAS MENDEZ
Vancouver, US
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Mar 01, 2013 10:39 pm EST

10 MONTH AGO MY HUSBAND AND I PAID 3, 000 DOLLARS. WE HAVE NOT HEARD ANYTHING FROM JASON BARTON SENIOR CONSULTANT UNITED TAX RELIEF 334 2ND AVE, N JACKSONVILLE BEACH, FL, 32250. SO I GOT ON THE INTERNET TO SEE IF I COULD FINE A DIFFERENT NUMBER. I.M JUST SICKEN TO SEE ALL THE COMMENTS WHICH MAKES ME AWARE THAT WE HAVE BEEN SCAMMED. THE LAST CALL WE RECIEVED FROM THEM WAS FROM A LADY NAMED DANA [protected] IT SHOWED IT WAS FROM TEXAS. 3 MONTHS INTO IT, WE CALLED TO GET AN UPDATE, THEY SAID THAT WE HAD TO BE PATIENT AND THAT THEY HAD NOT HEARD FROM THE IRS AND THEY WOULD END THE CALL BY SAYING HAVE A BLESSED DAY. I THINK THE FIRST 3 MONTHS THEY STAY IN CONTACT BECAUSE WE WROTE 3 CHECKS AT $950.00 EACH MONTH MAKING SURE THE CHECKS WOULD CEAR. I FEEL ANGRY, STUPID AND HUMULIATED. IF ANYONE CAN HELP US ON THIS MATTER PLEASE LET US KNOW. I, VE LEFT MESSAGES LETTING THEM KNOW WE WILL BE CONTACTING THE NEW MEDIA. I DON'T UNDERSTAND HOW THERE ADVERTISMENT WAS ON THE RADIO. I WAS UNDER THE IMPRESSSION IT HAD TO BE LEGEL. THIS IS A START FOR OTHER PEOPLE TO BE AWARE. THANK YOU TO ALL FOR YOUR COMMENTS. ELIASMENDEZ1959@GMAIL.COM

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Dick Hurts
Weymouth, US
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Feb 22, 2013 8:41 pm EST

SCAM!

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Dick Hurts
Weymouth, US
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Feb 22, 2013 8:38 pm EST

Don't get scammed by United Tax Relief. All they do is lie and steal your money and put you in a worse situation then you were in prior to asking for help from these scam artists. SCAM! SCAM! SCAM!

Landmark Tax Group
Landmark Tax Group
Santa Ana, US
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Aug 08, 2012 3:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

These resources may help taxpayers faced with an unscrupulous "tax professional" :

1) Contact the IRS Office of Professional Responsibility (OPR) and file a complaint. They oversee, and can sanction, Attorneys, CPAs, Enrolled Agents, Registered Tax Return Preparers (RTRP) and others. http://www.irs.gov/irs/article/0, , id=175512, 00.html

2) Use IRS Form 14157 to file a written complaint against your tax return preparer. http://www.irs.gov/pub/irs-pdf/f14157.pdf

In all cases, always search the Web in the name of the person AND company you're thinking about hiring. Websites (such as this one) provide invaluable feedback to taxpayers and expose those organizations that don't have their client's best interest in mind.

Michael Raanan, MBA, EA
President
http://www.LandmarkTaxGroup.com

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Joeee
Dallas, US
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May 15, 2012 11:15 pm EDT

which company is the legit one.
United Tax Relief Corporation or the United Tax Relief
I dont want to be caught by some scam artist.
Number I have is for United Tax Relief Corp. at 1.800.260.3201

Please Help!

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Vitabella
Plainfield, US
Send a message
Feb 02, 2012 8:51 pm EST

The below number is for GO Cheap!
Ross Bouchet
Senior Tax Resolution Specialist
United Tax Relief
[protected] ext 541

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ICUdontI?
Woodland Hills, US
Send a message
Sep 21, 2011 6:37 am EDT

Hello Sean Snider. Would you or anyone else here like Ross Bouchet's cellular phone number? Would you like Stacy Fournier Carlucci's? how about her husband Tony's? How about her daughter, Bianna or Alexia's?

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Jessica92511
US
Send a message
Sep 14, 2011 9:35 pm EDT

My fiance and I payed$3000 to United Tax Relief and a "so called" Jeremy Sloan and Michael Crenshaw. The cashiers check was cashed and now these two scam artists are no where to be found and we are out the money. Even the emails that were sent to me are not in my inbox! Please be careful and don't trust everything you hear!

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john t pierson
Barnegat, US
Send a message
Sep 09, 2011 11:54 am EDT

WHAT DID I DO WRONG TO U.T.R. FOR YOU TO STOP HELPING US I KNOW YOU ASKED FOR MORE MONEY BUT I FELT AFTER 6OR 7 YRS OF CALLING FAXING GETTING BANKSTATEMENTS MAKING COPIES OF THIS & THAT GETTING TRANSFERED FROM ONE REP TO ANOTHER NO RETURN PHONE CALLS OR E-MAILS OF ANY TYPE OF IMPORTANCE MAYBE 1OR 2 TRIED TO GET IN TOUCH WITH SOMEONE TO SEE HOW MUCH MORE U.T.R. WANTED BUT ALL LINES OF COMMUNICATION ARE UNAVAILABLE SOMEDAY YOU ALL WILL HAVE TO ANSWER TO A HIGHER POWER FOR WHAT YOU HAVE DONE TO AMERICAN FAMILIES IN THIS DAY & AGE jtp42@comcast.net

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4:18 am EDT
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united tax relief took $ no return calls

I have been calling this company for the last 4 months, no return calls, when i contacted the same name office in santa ana, they said we are a different office, but send money to us and we can help, yeah right what a joke. this company just rips off poor people, i am sure am not the only one. don't let them take your hard earn cash!

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U.T.R.
jax, US
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Nov 10, 2010 3:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We have no Client named so called Contessa Edwards. One of the problems with the internet is there is so many cases where people in general and also from from other companies etc like to fraud you due to? We provide Superior Service With The Lowest Rates!

Sincerely,
UTR

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