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The good, the bad, and the ugly - discover what customers are saying about Vesta Cricket

Welcome to our customer reviews and complaints page for Vesta Cricket. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Vesta Cricket.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Vesta Cricket's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Vesta Cricket, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Vesta Cricket. Your feedback is an important part of our community and will help others make informed decisions.

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J
12:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Vesta Cricket charged $55.00

i am a disabled elderly man who was trying to pay his phone online and i got charged for the amount that i paid out of my debit card and then my phone got disconnected because the funds were never posted to cricket it went too vesta cricket and now i dont got a phone line because of this scam and i dont know what to do about it to get my money and pay my bill to get reconnected. this is bullcrap and it horrible especially when you dont know how to get money back from these scammers .. can anyone help me please

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Vesta eCustomer Support
US
Oct 04, 2012 2:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  ecustomersupport@trustvesta.com or call toll free [protected].  A representative will be glad to assist you.

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SELH
Oakdale, US
Sep 15, 2012 10:58 pm EDT

I have several charges on my credit card from them. Have you been to San francisco and used a parking lot meter? I think that is how they got my info?

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D
12:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vesta Cricket charges

This company made unauthorized charges to me in the amount of $47.80. I don't do business with this company as I don't know what they're in the business of.

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Not A Door Mat
Charleston, US
Aug 14, 2012 6:26 pm EDT

I, too, have a charge against my bank account. I will be contacting my bank as well as my attorney to sue this company for fraudulent charges against my FEDERAL Bank Account and also pressing Federal charges. I am angry how these companies charge our accounts Without Authorization. I think it's time someone does something about it!

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Vesta eCustomer Support
US
Apr 27, 2012 6:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A” rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email ecustomersupport@trustvesta.com or call toll free [protected].  A representative will be glad to assist you.

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C
2:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

5/25/2011 - faslely charged $50.00 on my credit card - do not have account or product of vesta crickett

Read full review of Vesta Cricket and 16 comments

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