Vision Financial reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Vision Financial
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Harassing phone calls
I received the first call at 9:46pm from a male who asked for a female when I told him he had the wrong number he became very rude asking me what I had to hide I said excuse me and he began asking me what my relationship was to this female and asking if it was my wife just because I have the same last name as the female he was looking for he would not identify the company name or how he got my personal cell phone number and would only say it was against the law for him to disclose that information I told him that he had the wrong number again and he called me a liar I asked him where he was calling from and he said Chicago I told him that it was almost 10:00pm and he needed to stop calling me he said I didn't call you you called me I told him yeah after I had a missed call at 9:46pm I told him I was a police officer and he hung up I then received a phone call the next morning at 9:00am from a female asking for the same female the guy the night before asked for even after I told them to not call me the female tried to tell me that someone spoke with me last night and I told them that my phone number was the phone number for the female they were looking for I told her that was wrong information and she had the wrong number and she hung up I called back and a female answered I asked her what company this was and she said vision financial and I guess from their caller ID system the female asked to speak to the female the other two asked for at which time I got upset with her and said just like the ### I told the other night you gave the wrong number and to stop calling my phone the female said we haven't called you since the other night I informed her that she was wrong and that I just received a call from them five minutes ago I then told her that I was a police officer that works 7 pm to 7 am and I don't appreciate being woken up to phone calls for a female that was not here but she hung up on me these representatives are very rude and unprofessional they are harassing innocent people who have the same last name as someone they are looking for that are not even related to whatever they are trying to collect I can't believe a company would allow their employees to talk to people the way they do
The complaint has been investigated and resolved to the customer’s satisfaction.
HARRASSMENT/MISINFORMATION
THIS COLLECTION AGENCY HAS BEEN HARRASSING ME BASED ON INCORRECT INFORMATION. I REQUESTED THEIR EMAIL ADDRESS AND SENT DETAILED INFORMATION REGARDING THEIR INCORRECT ACCOUNTING, BUT THEY GAVE ME THE WRONG EMAIL, SO MY NOTE TO THEM BOUNCED BACK. TRIED CALLING THEM TO GET THEIR FAX, RECEIVED NO RETURN CALL. THEY ARE NOT ONLY INCOMPETENT, THEY ARE POOR BUSINESS PEOPLE. I PITY THE PEOPLE WHO WORK THERE.
Read full review of Vision FinancialBroken Arrangement
I received a call from this group acting on behalf of Cavalry Portfolio Svcs. Knowing that I had a debt to this company, I agreed to make arrangements for a future payment via direct withdraw from my bank checking account. I confirmed that future payment date twice with representatives of this company (CSR and Supervisor). The payment was processed 11 days early! and caused me to incur a $30 overdraft fee from my bank. I called the company directly and was told that no one was available to help me, and when I asked for more information about their offices, I was told by Veronica that she couldn't hear me and then she just hung up. This is not, in my opinion, a reputable company to work with. . .so beware. I still have not heard back from them, and I will put a stop-payment on their authorization to use my account. This will cause them more trouble than me at this point.
The complaint has been investigated and resolved to the customer’s satisfaction.
Collections Calls
The Collections Agent was unprofessional and unnecessarily aggressive. After AGREEING to a settlement agreement to be paid with Tax Return money, the collector began making personal comments about money and work situation. Since I was unable to set up the payments at that time (since the Tax Return was not yet filed) the collector proceeded to tell me that he was not in "Customer Service", hence apparently why he did not have appropriate and professional telephone skills.
The complaint has been investigated and resolved to the customer’s satisfaction.
Harrassment
This company has called me several times regarding a debt that is so old it has dropped off my credit report. I have spent the last few years cleaning up my credit, and now I am getting collection calls from these people! I have asked them several times not to contact me any more. I talked to a Supervisor (supposedly) today, and he told me the only way they would stop contacting me is to send a Cease and Decist letter to: PO BOX 900 Purchase, NY 10577. I will be doing this, but I will not be using a return address, as I dont believe they are going to stop. Then they will have my address, and I will surely get letters in the mail.
phone calls at 7:59 am nasty harassing threatening anti people at Vision Financial.
I have been receiving calls from this phone number for about a month. Today, I finally answered. Initially, the call started with a person who did not speak fluent English, who said he had someone who wanted to talk to me, and asked me to hold. After a brief period of hold music, a rude gentleman got on the line and told me he was from Vision Financial and wanted me to provide the last four of my SSN and verify my address. I told him that I would not tell him anything until he told me who the account was with, for which he was calling. He said he could not tell me that, yet he told me that he was calling from Vision Financial. I told him that I would not confirm anything until he told me who the original account-holder was. He was arguing with me, so I hung up. I do not currently have any debts, as I have been working diligently on cleaning up my credit report over the past year or so. If he is not going to tell me what he is calling about, I am not telling him anything. Doesn't he have to tell me what he is calling about? I'm not real familiar with collection law... I'm in California.
Hi, I just looked at my credit report and I have a vision fince on my record in collections and that is how its spelled on the report, I have no idea what this is so I looked up this company on line and it brought me here, I did claim bankrupt and everything was cleared in 2008, however this is the first time this has appeared on my credit report I have never received a phone call or collection letter about this, and I check it almost every 3 months. So who should I call, what should I do?
I am now dealing with Vision Financial. I agreed to have a certain amount of money withdrawn from my bank account on the same day, each month. The first month had no incident. The second month they took more than the agreed amount and took out even more a couple weeks later. Now I have to FIGHT to get my little money back even after I sent a copy of my bank statement to them, TWICE! This company is extremely unprofessional and untrustworthy.
Mr Cash probably works for Vision Financial, they are a bunch of crooks, I have been called on a debt that is over Seven years old and was already off of my credit, they wanted me to accept the old debt and make a payment on a repo that was never accounted for. Vision knows they can't sue you or put the debt on your credit history so they try to renew the old debt by getting you to refinance or make a payment on this old debt, by doing so they renew the old debt and have a new account to harass you with and sue or ruin your credit. Don't pay them, don't give them any information, and don't answer their questions, When they can not get any money from you they will try to sell all of your personal information to whom ever will pay.
I have been in the collections business for close to 20 years, and I know of Vision Financial Corp. While I do not agree with their methodology in most cases I feel this needed to be written. I see complaint boards like this all the time, where the agency "threatened" me or "cursed" at me and I'd say 99.9% of these claims are garbage. The truth of the matter is that the majority of the people posting on these complaint boards claim to have no debt and do not owe anyone any money, but they seem to know an awful lot about collection law and statute of limitations. Guess what, the regular Joe out there that actually has no debt or really doesn't owe any one a dime, DOESN"T KNOW ANYTHING ABOUT COLLECTION LAW. You know who does? DEBTORS. What amazes me is half of the stuff that these debtors quote like scripture, is incorrect, they want to quote law and sound tough but they can't even manage to get it right, laughable.
They are on the warpath...they call me constantly over an account that has not had any activity in about 7 years...They think they can out smart me because they have my last 4 digits of my social... I know the statute of limitations in the state of MO is 5 years for credit cards. I also know
DO NOT ADMIT THAT YOU OWE THE DEBT, DO NOT AGREE TO PAY THE DEBT AND DO NOT AGREE TO SEND ANY MONEY TO THEM. If yo do then the statue of limitations might start rjnning all over again giving them legal right to sue you. They are on my last nerve honestly.
This company has an inquiry on my credit report that I did not authorize. I've never heard of them and the telephone number on my credit report is a non-working number, imagine that. Not a quality company or quality employees you can bet.
I made the mistake of authorizing them a ONE-TIME payment out of my account, and they started trying to get it out EVERY month. Now, I have to dispute the transaction in order to get my monies back !
The BBB will hear from me about this !
I got woken up by these people this morning and they were trying to collect on an account that had been reported on my credit record and settled in 2006. When I told the guy this he proceded to shout and yell at me that I was a "liar" and "did I know what was going to happen to my credit record if I did not pay them?". I hung up and called back after about 5 minutes and got another person and asked for their address and spent the next five minutes listening to how my account was $$$$ and they needed payment immediately or they were going to report it. I'm so glad I have a recorder on my phone. Here in AR only one party (me) is required to know about it, but I went ahead and told them it was being recorded. It didn't even phase them. I dealt with folks like this for two years right after college and am not about to start that again. They're getting reported first thing monday morning.
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I went to look at Vision Financial Corp's BBB profile and saw that the Rockford, Il location has a C- rating (http://www.bbb.org/chicago/business-reviews/credit-jgmt-collections-skip-tracing-child/vision-financial-in-rockford-il-88350402/complaints#breakdown) with complaints concerning "Billing/Collection Issues" so this company has had some complaints that are probably simular to yours. If they call back I would ask for the manager. If they refuse to put him/her on, then ask the person who is calling thier name. If they don't give their name, hang-up. I would keep doing this until they give their name (first and last) and then you can contact the company http://visionfinancialcorp.com/contact_us.html and complain about the harrassing phone calls.