Wax in the city reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Wax in the city
Welcome to our customer reviews and complaints page for Wax in the city. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Wax in the city.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Wax in the city's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Wax in the city, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Wax in the city. Your feedback is an important part of our community and will help others make informed decisions.
Unfinished Services
I signed up a VIP package which was a two year contract plus one year free. It cost me $2100. I signed up in September 2009 and now in March 2010 the company has suddenly closed down. I feel cheated of my hard earned money. I am disappointed that Singapore law allows unethical people to set up business with a view to cheat the public. Also the banks in Singapore are so keen to extend installment payment schemes to merchants and also charges them a premium; but at the same time they do nothing to protect the interest of the client (like us). So the banks and our local government are both to blame for making it so easy for the owners of Wax in the City to cheat the innocent public like myself.
The complaint has been investigated and resolved to the customer’s satisfaction.
closing down
We sign agreement with nail spa in wax in the city. I used only once and I paid by CITIBANK installment for 12 months
But I understand by today in the newspaper that the spa is going to go bankrupt and citibank still ask us to pay for the installment for $ 123.80 everymonth.
Please help us to solve the problem or ask Citibank to stop the payment.
thank you for your cooperation,
Christine
Hi There,
I seem to have had the same problem - I signed up for the package two weeks before they went bankrupt, I used them maybe 2-3 times. Have you guys had any luck on finding out what to do?
i wanted to fish out the culprit - the big boss behind. I;ve signed up package >1k too, used their medi/pedi services less than 5times and now they are closing down without reimburse us the balance of package. and we have to continue to pay bank for the monthly installment.
what is the proper way for us the consumer to file complaint?
Services not provided
After signing up for a package in Wax in the City, bookings for their services are almost impossible. Even if by any stroke of luck a booking is made, I have to wait for more than an hour for my service.
What further infuriates me is that during the wait, there will be sales persons trying to hard sell their services. How can they try to continue to sell their service when they do not deliver to those already signed up for their package?
I feel that this is a scam to get people to sign up and pay for packages and ignore them afterwards.
Is there anything we can do? I mean I still have like $700 parked with them. Feel so stupid
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi all, i jus went down to make a police report ytd. Is there other thing the consumers can do? The monthly installment is not possible to stop at all since the bank paid the merchant on our behalf . I jus hope i will be able to get the balances back. this is outrageous.
thanks for teh link .. yeapz. think we should join the facebook group. Thanks lots for the post
Do you think we souls go to small claims tribunal as a group instead of individual? so that it creates greater urgency for them to take action?
i have checked with Case. we should go to small claims tribunal
can u email me the biz file pls? n_gchia@hotmail.com
should it be case or small claims tribunal?
A group of victims in Facebook..
http://www.facebook.com/group.php?gid=105346502831530
Would we be able to stop the monthly installments via DBS or UOB?
Pls help .
thanks
Does it help if we file it with CASE?
Pls assits too.
I am abt to submit via small claim as I hv 2 membership with them and I lost one of the invoice! can someone advise me?
Look here for more tips on getting your money back:
http://forums.cozycot.com/nails/36477-wax-in-the-city-73.html
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.