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The good, the bad, and the ugly - discover what customers are saying about WeightLossAgents.com

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M
11:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WeightLossAgents.com Being over charged

Went for lap band revision to Sleeve. I paid 5000 for the procedure as instructed to do so through weightlossagents.com.
The doctor only did the lap band removal and nobody told me that he did not do the sleeve. I only found this out by getting really sucks two weeks after operation and going to the Canadian hospital. There they did a X-ray, ultra sound and a ct scan. That's when I found out that the sleeve was not done.
I have approached both doctor and agency. They said they told me, but yet made me do all the test that the other sleeve patients did and also did not refund me back the difference of just taking the band out which is 3799 vs other of 4999. This is so unacceptable! I would love to know who I can contacted about this and him lose his licence for ripping people off. Three of us also didn't get put into hotel as promised in package as well. How do we stop people like him?

My operation was on May 16th 2014.

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Laura Wright
US
Mar 21, 2022 10:57 pm EDT

Once the operation is completed they take you to do a X-ray and make you drink this liquid to make sure all is good so you should have received that while you where in Mexico. If not that should have been your red flag that they did do the gastric sleeve. Me and all my family have gone to him and no issues and we all made sure to get our X-rays done after the surgery and all other information that they give like what to eat and when you can eat those items

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Chaliaz
Oakland, US
Jun 04, 2014 10:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had my revision surgery from lap band to sleeve at the same time with a wonderful local surgeon at a center of excellence facility. I have been extremely happy with the results. No adverse reactions...recovery was faster than the lap band surgery. The hospital fee was $10, 000. Surgeon was $950. Anesthesia was covered by the insurance so I really don't know how much that was. The old saying is "you get what you pay for".

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WeightLossAgents
US
Jun 04, 2014 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Merc8dz, why would you go and post this when we are in the middle of getting you a partial refund? You should pay for a Lap Band Removal and not a Lap Band Revision To Sleeve. We agree 100% with you. You just brought this to our attention and we asked you to be patient while we got your refund sorted out. We do already know that you were told by the anesthesiologist as well as the hospital administrator that your procedure went as you said it did. No sleeve, but your band was removed. Maybe it was too soon following surgery and your memory is failing you because you cant remember what happened in the immediate short term following surgery. In the case of a revision surgery, if the lap band did damage to the stomach, for safety reasons you must wait some time before the sleeve can be done. While you might be upset in the short term, we are sure that in the long term, you received the care that was best for your health and safety. Nobody will be losing a license because you did not remember what you were told. If anything the surgeon should be commended for not doing the sleeve on you when your stomach was not suitable to be sleeved. Your partial refund is with accounting and will be headed your way. We wish you the best and please contact us directly if you have any questions.

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J
2:45 pm EDT

WeightLossAgents.com I can't my deposit back

I decided to use the surgical services of the company www.weightlossagents.com. I sent them deposit in amount of $200, and no one informed me that they wouldn’t return it if any problems occurred. I contacted them and asked to change the day of my appointment, because I had really serious problem at home, but they refused and informed me that I couldn’t get refund back. It might be a good idea, if people write about their experience with this company.

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WeightLossAgents
US
May 10, 2014 5:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Absolutely not true. WeightLossAgents will gladly change your date of surgery so that you do not need to lose your non-refundable deposit. Please contact us so we can clear up whatever happened and get you back on the surgical calendar.

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