www.tennisticketnet.com reviews and complaints
They didn't deliver on time
I have twice bought from www.tennisticketnet.com. This company has a problem with the delivering tickets. I waited for them on 1/9/15, but they arrived only on 7/9/15. It was one week delay and of course I missed the play. I was so upset and hoped to get apology or compensation. But the rep told me that they weren’t responsible for the delivery and they weren’t sorry for the inconvenience and money loss. It was the last time, when I have ordered from them.
the supplier didn't reply to my complaints
I have ordered two tickets for two courts from the website www.tennisticketnet.com. I bought for July, 4. But the tickets arrived on July, 5. I called to the company and left angry messages. The supplier didn’t respond to my complaints and it was terrible, because money was taken and the sum was large. I won’t advise other people to buy from them, because they mislead and don’t provide tickets on time.
Dear customer,
Thanks for your review.
I kindly request you to inform your order number so we can check the proper details of this delivery and also your claim regarding lack of assistance.
It is important to register that we have delivery confirmation and signed receipt for all our orders and not even one single case of late delivery for this event.
I will be more than happy to answer any further queries providing you will show an evidence that this is a real claim and that you are a real customer as, up to now, what you wrote is showing exactly the contrary.
Please contact me here or directly on my email address.
Best regards,
Clovis Dalessandro
Customer Relationship Manager
clovis@footballticketnet.com
www.footballticketnet.com www.rugbyticketnet.com www.tennisticketnet.com
We got two tickets but bought 3
My brother bought 3 tickets to the tennis from the company www.tennisticketnet.com. We got only two and were a little bit surprised. When we contacted the seller, he told us that we have bought only two. We tried to persuade him, but he refused to listen. Seriously, it was the worst deal ever. The seller refuses to return money for this ticket and insisted that we have ordered only two. Stubborn guy.
dear carino,
i invite you to write here the name of your brother or his order number, the match he bought tickets for, the number and category of tickets, the price he has paid per ticket and so we will go further with this conversation.
as i am sure you dont have the above information i kindly request you to delete above fake comment to avoid facing legal actions we will surely take.
clovis dalessandro
crm manager
www.tennisticketnet.com
They didn't send tickets and avoid us on purpose
I bought tickets through the company www.tennisticketnet.com. I didn’t get the tickets, but my account was charged on time. I called to the company, but there was only voice mail. I left several messages, but no one called us back or provided the tickets. These people simply deceived me and stole my money. The company is big scam, so be careful if you decide to buy from them.
Dear customer,
Thanks for your review.
I kindly request you to inform your order number, event you bought tickets for or any other evidence to show you as a real customer with a real claim.
I will be more than happy to answer your claim soon after you will prove this is not a fake claim posted by a fake customer.
Please contact me here or directly on my email address.
Best regards,
Clovis Dalessandro
Customer Relationship Manager
clovis@footballticketnet.com
www.footballticketnet.com www.rugbyticketnet.com www.tennisticketnet.com
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