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The good, the bad, and the ugly - discover what customers are saying about Xpost/LBC

Welcome to our customer reviews and complaints page for Xpost/LBC. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Xpost/LBC.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Xpost/LBC's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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ComplaintsBoard
C
9:36 pm EDT

Xpost/LBC delivery failed. posted status : pen - no payment

04-16-2018 nung nakita ko sa status sa shopee ko na idedeliver nila yung package and I also received a text from xpost. so sinabihan ko si mama na huwag muna aalis ng bahay. maghapon naghihintay si mama sa xpost walang dumatin na package sayang ang oras. then the day after nag check ako ng status Delivery failed. POSTED STATUS : PEN - NO PAYMENT ohh come on lbc bakit failed?. kasi tamad kayo maghanap? and the worst thing nag text kayo sa akin na tawagan ko kayo if available nko then I call you that date with the same number then sabe nio sa akin accountant kayo ibibigay nio yung telephone number eh lagi nman unattended. until now wala pa yung package ko. buti pa ang ninja van nakikipag coordinate kapag nag failed yung first deliver nila. please improved your services!

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L
L
Lhena Leal
US
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Oct 27, 2018 8:41 pm EDT

Hello lbc ano gnyn nalang ba katamad ang service nyo or mga driver nyo like what? Maghapon akong naghintay kahapon ng parcel ko from shoppee pero ni isang anino ng lbc wala. Tpos mkikita ko gnyn status ng item ko NO PAYMENT? wth! COD yun pano mgging NO PAYMENT! PWEDE KAYNG IPICK-UP nalang yung item sa branch ng lbc dito it tamad kyong magdeliver?

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K
3:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Xpost/LBC behaviour

Can you please inform the riders that not all people like me are always available at home and someone can pick up and pay the items, i know they have other deliveries but i positively sure that I am not the only one he will deliver items within the area. They are a disappointment when they answer back to us wherein we are customers. They should have courtesy and committed to provide successful service thru delivery.

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