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The good, the bad, and the ugly - discover what customers are saying about Your Baby Can Read

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M
2:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered ONE trial offer of this program for my granddaughter. I received "2" confirmations. I contacted YBCR and was told I have to wait until I receive both packages, call and get a return number, pay to have it shipped back and then it will take about 30 days to do that. I did NOT get charged the trial offer, I got charged over $200 AND also a 2nd...

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L
2:53 pm EDT

Your Baby Can Read Rip off

This company is a scam.I never even opened the package-sent it back through the post office, kept all my reciepts of shipping it back to them.They charge my credit card so I call them and they tell me only half the package was recv which is crap.They said it was 21 pounds sent to me, my co-worker ordered YBC and before she opened it we weighed its 18 pounds.So then tehy tell me well we don't weigh it when it comes back to us but only the deluxe package was sent back which is BS cause I never opened the package, so I don't even know what a deluxe package is.DON'T DO BUSINESS WITH THESE PEOPLE!

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josh3623
arvada, US
Apr 20, 2013 4:44 pm EDT

Thank you, Dr Titzer and http://yourbabycanread.com/index.php/
Buying this system is best thing I ever did for my child's education.

Add my name name to the long list of parents with
babies who can read thanks to this new system:

Buying this system is best thing I ever did for my child's education.
This System works!
My Baby Can Read, and he is 18 months old.
“The Kids aren't reading the words, they are just memorizing the words?”
That is like saying:
“The Kids aren't eating the food they are just swallowing the food.” It simply Does not make sense. Why are they trying to redifine what it means to read? In modern education it is referred to as "Sight Reading" and is considered to be the first step in reading.

I purchased the "Your Baby can Read" system while my wife was pregnant and following instructions, started him on the program promptly on the day he turned 3 months. I of course have also been reading books to him every day since before he was even 3 months and started him on board books since he was old enough to focus.

I originally purchased the deluxe 5 part set from Amazon, but now days you can get it on the yourbabycanread website for like $150 or something, an excellent deal for the extensive materials you will receive. I had watched the infomercials for years and told myself I would get the system for my kid if I ever had one.

It is also my formal undergraduate training in Biological and developmental psychology, that allowed me to understand just how different the "Your Baby can Read" program really is from everything else available on or off market. And now years later, my hunch about the "Your Baby can Read" system, has rewarded me in ways that I only dreamed of.

I started him on the "Your Baby can Read" system at 3 months and he has been loving the system ever since. I have not followed the instructions of the system as closely as I could have, I suppose, but I have been very busy, and we have been commuting halfway across the globe. With that said, I have been showing him the videos almost every day since he was 3 months old, I have been doing the flip up books and the sliding flashcards several times per week.  He demands the videos even though he doesn't care to much for other TV(he hates "Teletubbies" and is utterly bored by "Baby Einstien"). In fact one of the first words he ever learned to say was "DVD" but when he pronounces it, it sounds more like "DDD", he learned this exclusively so he could tell me to put the "Your Baby can Read" dvds on.  I have noticed his attention span for the videos has been increasing dramatically, when I started him at three months he could barely make it through the first one, now he watches one right after the other.

I tried the regular advanced flashcards with no picture for the first time a couple weeks ago, and to my amazement, he immediately began pointing to his nose, eyes, feet, etc., when I showed him the corresponding flashcards, with no prompting, or pictures or anything, on the very first try! It absolutely blew my mind. It is very clear to me now that he understands and reads many more words than he speaks.

I did not train him with the non picture flashcards at all, but he already knew many of them, from the video and sliding flashcards and books. I been have taking a much closer look at the "Your Baby can Read" system over the last couple of weeks and started implementing some of the other techniques and games outlined in the "Your Baby can Read" program. I decided to by another deluxe system on amazon and I could not find it, when I started googling for another source that
is when I discovered they had gone out of business.

the "Your Baby can Read" work is both paramount and
historical in my opinion, we are at a crossroads in education, I believe,
as leaps in cognitive science are gradually becoming mainstream.
Dr Titzer stumbled on some of this science, discovered, further
clarified, expounded, assimilated, and formulated it into a simple effective system, that works brilliantly.

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J
4:27 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Your Baby Can Read Bad service

SO i bought this your baby can read system for my daughter and was told that if I wanted to return it I had 30 days to call and get a return authorization number. So I used the system, and it may work for other children, but my daughter was bored with the videos and wouldn't sit and watch them. I tried using all the flash cards and that wouldn't catch her attention either, so instead of waste $240 on something she wont use, I called to get the authorization number. I sent out the package, which I had to pay to return, and got a tracking number and insurance on the package. The post office told me that it would only take a couple days for them to get the package. after 5 business days, I still hadnt received a notice of refund so I got online and checked the tracking number on the package and it said that my package was received by them 2 days prior. So i got on the phone and called them. The lady on the phone was very rude. She pulled up my account and said that they did not receive any package. I told her to check again and she said she was sure that they had not received the return. So I then told her that thats impossible because I had a tracking number that said the package was delivered 2 days ago. She asked for the number and when she came back she said "oh yeah I guess we did get it." I believe that if i hadnt had a tracking number on it, they would have continued to lie and charged me for the whole system even though they got it back! So a warning to you guys when you buy anything and try to return it, get insurance AND a tracking number to back yourself up!

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fred1968
claymont, US
Apr 13, 2010 10:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

they gave out my credit card info to a buisness called savings2go and they took unauthorised funds

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LP.
Belgrade, US
May 04, 2010 4:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Funny, this is the same thing that happened to me, thank god for postal workers to suggest tracking numbers. Unfortunatly I didn't catch on till months of "your baby can read" withdrawls. The customer service lady also was completely uncooperative and rude. Until I found the paperwork with the tracking number did they agree to return my money which took about a week to post back to my account. I returned all the contents, to not chance being charges because I couldn't remember which part I would have been able to keep. Regardless of this inconvenience they would not be able to return the free complimentary pieces as the boxes aren't divided. So I got nothing for my $15.

And to Judy days to process is one thing, the company claimed my box was still sitting in their post office months after I returned it. And they would have no record of this with out a tracking number.

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CaresAboutU
US
Apr 13, 2010 10:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Call your credit card company immediately and file a complaint.

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JudyPrice
Bayfield, US
Jan 26, 2010 6:45 pm EST

Sometimes it takes big companies a couple of business days to process returns. I mean, imagine how many returns they get a day!

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