Rhino Camera DE
Reviews and Complaints

I'm extremely disappointed with the product packaging from Rhino Camera DE. There wasn't even a Nikon warranty service paper included in the packet. When I returned the product to Rhinocamera, nobody responded from their address. It was quite strange. I'm still waiting for the money to be deposited into my bank account. I highly recommend buying from a physical shop or market instead of online. Thank you.

Bestellung super, Preis super! ABER! Die Auslieferung, da hackt es ganz gewaltig. Denn wenn man auf die Ware dann fast 14 Tage warten muss, mit ungenauen Informationen, das geht mal gar nicht, auch wenn der Preis der Ware ein sehr guter ist. Waren es doch noch über 2000,- und da sollte Ware schneller geliefert qerden!

Also, ich muss sagen, dass ich mit meiner Bestellung bei Rhino Camera DE wirklich zufrieden war. Der Preis war super und ich konnte ein echtes Schnäppchen machen. Aber dann kam die Auslieferung und das war wirklich ein großes Problem. Ich musste fast 14 Tage warten, bis meine Ware endlich ankam. Das ist wirklich viel zu lange, besonders wenn man bedenkt, dass ich über 2000,- dafür bezahlt habe. Ich finde, dass die Ware viel schneller geliefert werden sollte.

Außerdem waren die Informationen, die ich während des Wartens erhalten habe, sehr ungenau. Ich hatte keine genaue Vorstellung davon, wann meine Bestellung eintreffen würde. Das hat mich wirklich frustriert und ich war enttäuscht von Rhino Camera DE. Es ist wichtig, dass Kunden klare und genaue Informationen über den Lieferstatus ihrer Bestellung erhalten, damit sie besser planen können.

Trotzdem muss ich sagen, dass die Qualität der Ware wirklich gut ist. Ich bin mit meinem Kauf zufrieden und die Kamera funktioniert einwandfrei. Das ist definitiv ein Pluspunkt für Rhino Camera DE. Aber die Auslieferung muss dringend verbessert werden. Es ist wichtig, dass Kunden ihre Bestellungen schnell und zuverlässig erhalten, besonders wenn sie viel Geld dafür bezahlen.

Insgesamt bin ich also zwiegespalten. Einerseits war die Bestellung und der Preis super, andererseits war die Auslieferung eine große Enttäuschung. Ich hoffe, dass Rhino Camera DE in Zukunft daran arbeiten wird, ihre Lieferzeiten zu verkürzen und ihren Kunden genaue Informationen zu geben. Das würde die Erfahrung mit dem Unternehmen definitiv verbessern.

I'm really disappointed with my experience with Rhino Camera DE (rhinocamera.de). I ordered an item from them, but it was never delivered to me. To make matters worse, they didn't refund my money either. It's really frustrating to be left empty-handed and out of pocket.

When I decided to share my negative experience by writing a review, I never expected the response I received from their customer service. They actually threatened me, can you believe it? And to top it off, they claimed to have a so-called "legal department" in Gibraltar. It's all just ridiculous and unprofessional.

I'm not the only one who has been ripped off by rhinocamera.de. There are many other customers who have lost even more than I did, a whopping 1300 ?. It's a serious warning to anyone considering buying from them - it's better to avoid rhinocamera.de altogether.

I hope my review serves as a cautionary tale for others. It's important to be aware of the risks involved when dealing with unreliable online sellers like rhinocamera.de. Save yourself the trouble and find a more trustworthy and reputable alternative.

Online shopping was super easy and convenient, I gotta say. I was all hyped up about Rhino Camera DE and their fancy website, so I thought I'd give it a whirl. They had these shipping terms listed, telling me how long it would take for my goodies to arrive. Well, let me tell ya, that didn't quite go as planned.

You see, I was all set to jet off on a sweet holiday trip, and I was counting on my camera to capture all those epic moments. But lo and behold, the shipping gods had other plans for me. I reached out to their customer support, though, and I gotta admit, they were pretty friendly. I explained my whole situation, hoping they could work some magic and get that camera to me in time.

But alas, my hopes were dashed. It just didn't work out, and I had to leave for my trip without my precious camera. Talk about a major bummer, right? I mean, I was really looking forward to snapping some killer shots and showing off my photography skills.

Overall, I gotta say, Rhino Camera DE let me down in the shipping department. It's a shame, really, 'cause everything else seemed top-notch. But hey, life happens, and sometimes things don't go according to plan. I just wish they had been able to come through for me. Oh well, maybe next time.

I recently purchased a camera from Rhino Camera DE (rhinocamera.de) and I must say, the experience was quite disappointing. Firstly, the package did not include the manual or CD that was promised on their website. This was quite frustrating as I was looking forward to having those resources to help me navigate through the camera's features.

To make matters worse, my name was not fully written on the box, which resulted in the package not being delivered to me. Instead, I had to take matters into my own hands and personally visit the DHL center to retrieve it. This was a hassle that I did not anticipate and it took up a significant amount of my time.

Adding insult to injury, I never received a transaction number for the delivery. This lack of communication made me feel uncertain and uneasy about the whole process. It would have been reassuring to have a transaction number to track the progress of my package and ensure its safe arrival.

Despite these setbacks, I must admit that the camera itself is absolutely amazing. The picture quality is outstanding and the features are top-notch. It's a shame that such a fantastic product is overshadowed by the poor service and inconvenience I experienced.

In conclusion, while the camera from Rhino Camera DE is undeniably impressive, the overall experience left much to be desired. The lack of a manual and CD, the incomplete labeling on the package, and the absence of a transaction number for delivery all contributed to a less than pleasant experience. I hope that Rhino Camera DE takes these issues into consideration and improves their customer service in the future.

My experience with Rhino Camera DE was quite strange, to be honest. When I called their German Hotline, I was greeted by a phone menu with just one option. It led me to a message instructing me to use their online chat instead. So, I hopped onto the online chat and found myself chatting with someone who seemed to be using a translation robot. It was a bit confusing, but hey, at least I was able to communicate.

Now, let's talk about the products I ordered. They arrived later than the promised delivery date, which was a bit disappointing. However, when I finally received them, I noticed that the Canon camera and lens didn't come with a warranty card. Additionally, the lens was packaged in a plain, neutral box. It made me wonder if these were brand new or refurbished items. Nevertheless, upon inspection, both products seemed to be in good working condition.

One thing that bothered me was that I had to ask for the invoice. It wasn't automatically included with the package, which I found a bit odd. However, once I requested it, they promptly sent it to me.

Despite these quirks, I must admit that the price I paid for the products was quite good. It was definitely one of the main reasons why I chose to purchase from Rhino Camera DE in the first place.

Overall, my experience with Rhino Camera DE was a bit unusual, but I ended up with decent products at a reasonable price.

For all the German buyers out there, I've got some good news for you - there's no VAT on the bill! That means you can save some extra cash when purchasing from Rhino Camera DE (rhinocamera.de). However, if you ever need to send a product back to the UK, be prepared to follow the DHL guidelines of insurance. I recently had to send back a 7D MkII body, which unfortunately got ripped out of a kit. The whole process ended up costing me nearly 50 bucks! That's because I had to pay for the 2x 14 upgrade to reach the price of the body, plus the cost of the packet itself.

Now, let's talk about the support. They use Google Translator, which can be a bit hit or miss. I had to communicate with them regarding the return, and they were only willing to reimburse me 15 bucks for the package I sent back. To be honest, I did this just to make sure they wouldn't come back and tell me that the package was destroyed or something. It's been eight days since the package arrived back in the UK, and I still haven't received my money back. I'm starting to get a little impatient here!

Overall, Rhino Camera DE has some great deals for German buyers with the VAT exemption. However, their support could definitely use some improvement. It's frustrating to deal with language barriers and slow reimbursement processes. I hope they can address these issues in the future to provide a better experience for their customers.

I recently purchased a camera from Rhino Camera DE and I must say, it arrived right on time. The package was not sealed originally, but the product itself was in excellent condition. The sales support team was quite responsive and helpful.

However, there was a slight hiccup when it came to the refund process. We had agreed on a partial refund of the sales price, but unfortunately, the money did not find its way back to me within the expected three weeks. Frustrated, I decided to express my dissatisfaction by giving them a one-star rating on the Shopper Approved platform and explaining the situation.

To my surprise, Rhino Camera's sales support team sprang into action within just an hour of my review. They were quick to address my concerns and two days later, the refund was finally credited back to my account.

I must say, the Quality Assurance System implemented through Shopper Approved really does wonders in fostering trust between buyers and sellers in the online marketplace. It's incredibly helpful to have such a system in place, ensuring that both parties can rely on honest and transparent transactions.

Overall, despite the initial delay in the refund process, I am satisfied with my experience with Rhino Camera DE. The camera itself was in great condition, and the sales support team eventually resolved the issue in a timely manner. I would consider purchasing from them again in the future.

The lens I received from Rhino Camera DE is absolutely fantastic! It arrived at my doorstep in a jiffy, and the price I paid was quite reasonable. However, I did have a bit of a run-in with their customer support team when I inquired about some legal matters and stumbled upon a few negative reviews online. Let me tell you, they got back to me pretty fast, but boy, were they unfriendly! It's worth noting that the receipt now includes the value-added tax (vat) as well.

Now, here's where things get a little confusing. The website has a German imprint, but the package actually ships from the UK, and to top it off, the receipt is from Gibraltar. It's a bit of a mixed bag, really. I would definitely recommend Rhino Camera DE if you're a non-professional user in need of lenses or cameras. Just be aware that there might be some drawbacks due to the grey market nature of their products. However, if you require vat on your receipt or prefer to steer clear of grey market cameras, this might not be the best option for you.