I talked with my assigned enterpreneur Rich Dad coach for the first time after being made to wait a month before that session, and it was clear that the entrepreneurial coaching services were not what was described and that the coaching program was not going to be able to help me work through my specific issues related to building my online business. It was all about going through the materials in the Rich Dad book, not about helping me work through specific business problems.
In the sales call, I was led to believe that my coach had actual experience building a business, but after the first coaching session when I asked him about it, he said, and I quote directly from his e-mail, "What makes you think that you need someone that has done your exact business to coach you through the steps you need to take to become successful? Success is a process, a mind shift if you will. It is not business specific. It isn't education specific. It is a process of changing from where you are now to where you need to be." I agree that a mind shift can be a part of success, but that's not what I told them I needed or they said I would receive when I signed up for coaching.
Being within 1 business day after my first coaching session, I called to cancel my program and requested a refund of all charges made by Rich Dad Coaching (a total of 3/4 of the total in the first 31 days, or an outrageous $4, 350 less than one month into the year-long program).
Again, I have to say that the services offered by Rich Dad Coaching were not as described, either on their web site or in the initial sales phone conversation. I received the written materials (basically, just two books) via regular mail about 10 after signing up and about three weeks before my first scheduled coaching session.
The cancellation policy was not clear in the written materials that they sent me or on the web agreement that I had to agree to. I called within 10 days of when I received the materials, but then was told it was only three days after receipt of materials. The coaching program is one year long, and I had had the materials in my possession less than three weeks at that point, and the coaching is the main program, not the materials that they sent.
After putting me off and ignoring me for a week, Chad Coles, a "quality manager" at Rich Dad Coaching, finally got back to me to try to convince me that their services were exactly as described. After deflecting my questions about a refund, he finally admitted that they were going to give me NONE of my money back, even less than a month into a supposed one-year program.
Unless you need some serious hand-holding and you want to review all the materials published in the Rich Dad books, don't even think about wasting your money on their coaching program. Their entrepreneurial coaches haven't even started their own businesses.
I did ask them on the inital sales call why, if the coaches knew how to build a business and become financially independent, were they working as coaches for Rich Dad? The sales rep, Chris Totterer, fed me some crap about how they do it because they want to give something back or just for fun part-time. I'm such an idiot! Please learn from my mistakes and don't repeat them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unlike Charlie's idiotic and ignorance based comment ("what in the hell is 'Rich Dad Coaching'..."), I believe these guys at RD found just a way to make money out of entepreneurs who need help. I enrolled in this program a couple of years ago and fortunately I got the introductory price for a couple of hundreds per monthly coaching. One thing you must notice first, is that the guys posing as coaches are full of "motivational" words that most likely they learned in their training to be in this program. More than coaches, these guys are sales people. Be aware. Before I make this a long story, I was told the very first day to read this and that book, so basically I paid to be told that and on top of it, pay for such books. The books are great. I love them. Very informative, but out of these books, the best way is to find a network of people and learn from each other, volunteering, etc.
Good luck!
Complaint is warranted, just because the price of RD coaching is way to expensive. I bought the Cashflow board game for a whopping $150, then sold it as it wasn't worth that much. Sure it's good, but take the easy way, just buy $45 worth of Rich Dad books, then apply that knowledge to what you and your friends already know is my recommendation.
I agree completely with all of these comments - does anyone know someone that will help you get money back from a rich dad coaching program that you were not happy with?
I really hope that I read this complaint board several hours earlier. I just submitted for a rich dad coaching program this morning.
I agree with Elecstorm83's comments. Buying the Rich Dad books is easier, cheaper, and better than enrolling in the RDPD "coaching" program. The RDPD books are the tools and your indirect mentor. The motivation comes from within you. All you need to do is simple. First, learn from the RDPD books, then get a mentor who's willing to help you "pro bono" or for a very, low cost, then apply the knowledge you've learned. You are your own motivational speaker and "coach".
It's an absolute scam. Mike Wilson with rich dad coaching has promise my money to be returned, since I canceled within the 3 day period! I am filing com plates with state and federal agencies. It appears as though they receive numerous fraud complaints. Stay away!