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CB Business and Industrial Review of Ring Central
Ring Central

Ring Central review: Fax services billing

C
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3:37 pm EDT
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Ring Central refuses to release my fax number to another provider. They want to charge me for services for the coming year. 2023-24. They arbitrarily charged my card yearly instead of monthly as I requested. When I finally got to talk to a customer service person, she was rude and flat-out told me that I needed to pay for the entire year in order for them to release my business number to a different provider. When I requested to speak to a supervisor, she left me waiting for 30 minutes and then hung up. This company has caused me to lose referrals.

Desired outcome: Release my old fax number <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>

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