Roaming Hunger
Reviews and Complaints

Extremely disappointing experience with Roaming Hunger. Ordered a food truck offering “Gourmet Mac & Cheese” based on photos and descriptions on their website, for a corporate, anniversary event. What we received was an F—150 with a trailer, taking up 4 parking spots, and $32/plate cold elbow macaroni. The driver, who was also a server, had a shaved head and was was covered in facial tattoos. He was both scary and intimidating to our guests. Worse, they kept most of the leftover food even though we paid for it. I feel strongly we were the victims of false advertising and misleading claims. Given you have many choices when it comes to food catering, I strongly encourage anyone reading this to make another choice. I cannot emphasize enough how bad of an experience this was, and how many thousands of dollars we wasted working with this organization. Finally, when we voiced concerns to Roaming Hunger all we got was crickets so this isn’t a company that takes client feedback seriously, and they certainly don’t understand customer service. If I could give them zero (0) stars I absolutely would. Definitely do not recommend!

After I paid a very large amount of money - 100% up front - I was ignored, passed around, ignored and passed around some more, and finally made to feel that my very valid concerns were no big deal. At several points during this process, I was sure I was being scammed due to the absolute lack of professionalism from the event coordination team.

I had no fewer than five event coordinators, who mostly quit, "got promoted," and never answered my emails and missed our meetings. When I finally had a live conversation with Danielle (thanks to the sales manager sending her Calendly link - Danielle did not) I mentioned these concerns. She told me that I had no reason to be concerned after I would receive the "run of show" - but that document honestly does nothing to assure me after months of being jerked around.

Then after Danielle sent me the run of show, another team member reached out to me to have the exact same conversation. He had no notes from Danielle, none of the information that I had given her, absolutely no indication that anything that ought to have been written down, was. Extremely not reassuring!

Finally, two days before the event, I was informed that I had been given the wrong menu, and I needed to choose six main options instead of the 3 mains, 3 apps, and dessert I had already chosen. Fine. Sure. On the day of the event, there were only 5 options to choose from.

So, no. Never again will I work with Roaming Hunger.