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CB Department Stores Review of Ross/3 piece pant suit
Ross/3 piece pant suit

Ross/3 piece pant suit review: Ross is selling clothing that has been worn. 3

J
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10:39 pm EDT
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I believe it's against the law to sell used clothing unless it's a consignment store.
I purchased a three piece washable pantsuit for $29.99 plus tax.
I did not try the outfit on as usual when I make a purchase @ any store. When I got home and took it out of the bag, it was very ovious that it had been washed because a stain was on the white pants. It had been washed trying to remove the stain but you could still see a residue left there.
I 'm pissed because I used my gas to get to and from the store and needed the outfit for the next day. Unfortunately, I could not wear it.
I called the store and they said to bring it back. So, I have to use my gas and time to carry this item back to the store.
Personally speaking I'm thinking about making serious calls about this. Because I feel that it is unethical to resale clothing that has been worn, washed, returned and sell for the price of $29.99 plus 6.75% tax. Only consignment stores are authorized to do that.

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The complaint has been investigated and resolved to the customer’s satisfaction.

3 comments
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TJ Maxim
rockville, US
Feb 21, 2010 12:23 pm EST

well ###ers return used/thriftstore items, re-attach the tickets. If it's refused they ask for the manager, the manager does not want to deal with a screaming lunatic for just a $30 item. They take it back. Manager does not want to take the $30 loss of throwing it out. puts it out on the floor thinking some sucker will buy it. The End.

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Cherylpage
Greenvill, US
May 05, 2010 5:31 pm EDT

If it was that obvious, you would not have bought it in the first place. There aren't enough employees to personally inspect and comb through every single return. My opinion is to look at things before you buy them! There is always a gray area on whether to take things back or not. And if it was you returning the item that way, I'm sure you would feel totally the opposite if you were refused.

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PeopleRdum
Los Angeles, US
Aug 22, 2013 5:05 pm EDT

Are you really complaining about a $30 suit? I think the issue stops at the fact that you bought a suit for $30.