Royal Family Construction
Reviews and Complaints

Our neighbor highly recommended Royal Family Construction. We got a few quotes from several construction teams and this one is not the cheapest, but nor the priciest. But we went with them since we could see how great their work is from our window on our neighbors' roof. The scope of our project is similar to our neighbor's - new roof plus solar. The whole process was truly hassle free. They moved faster than they promised. The roof took like 2 or 3 days and all our neighbors were amazed by the quality and speed. Then the solar was fast and everything moved forward without any pushing. The communication was outstanding, very smooth and they are really patient with us being back and forth on several subjects. We told them that we wanted one more panel before the solar installation and that was done without any issue or delay. All in all, very happy to do business with them.

This is a great company. They are super professional and completed the job on time. Would highly recommend working with them.

Royal Family Construction was fabulous and went the extra mile. He and his team were able to answer all our questions and assured us of the Solar System and Roof replacing process putting us at ease.

Royal Family Construction and his team did a great job with our backyard project. They were professional, prompt, thoughtful and creative. I would recommend Royal Family Construction to anyone looking to renovate, add-on, remodel, etc.! We are impressed and plan to use Royal Family Construction for our next project.

Royal Construction was so easy to work with for solar installation! They made the process smooth and painless. They were easy to get ahold of with questions and even stopped by after the job was done to check in. They really went above and beyond - Highly recommend!

We used Royal Family Construction to do a kitchen and bath remodeling. They were wonderful! Reliable, on time, courteous - they did a perfect job. The team was very professional. They explained the process, answered all our questions, and made it super easy. They were there to alleviate all our concerns. I never thought remodeling could be such a breeze. I highly recommend this company and would definitely call them again. Thank you for a great job!

I am a homeowner thinking about the future and future cost of electricity.

I decided to consult with SunPower and Royal Family Construction Inc. CSLB# XXXXXXX about a solar panel system and new roof installation. It was decided the best option for my house was the InvisiMount X-series by SunPower. We got the new roof installed because currently our roof is about on its last leg of its life durability. With that being said, I'm going to give two reviews: one for the roof installation and one for the solar panel installation.

Roof Installation:

Project Manager/ Sales Manager: SunPower is great when creating a vision of what your home can possibly be in the future. He can bring the Royal team to your home to explain construction, projection, and finances and anything else you might need information on. We hit a couple snag with the roof project, and I will explain this later, however; SunPower was exceedingly kind, understanding and professional. He sends his crew/man to try to fix the problem.

Roofing Crew: it is hit or miss. I would have liked a more consistent team. They have somewhat average roofers but one excellent roofer. With this being our home, we want people fixing and renovating our home, who have passion for craftmanship within them. The team were ok, but no passion for one.

Roof: Overall installation of the roof is good (see picture attached). We had rainy days since the install, and I can attest that there are no leaks. The only problem we encounter was the roof shingle siding and caulking. The passionless crew did not completely nail down the side accent shingles to the roof. Also, crew did not do or did not put enough used per inspector caulking to seal the metal flashings. Since we live in a windy area, the inspector wanted longer nails to applied on the roof. We have five areas we have exposed nails. SunPower is having a person to come out and remedy this issue, let you know if the issue resolved. He is also very responsive when sending his person to do housekeeping when the crew forgets as well as sending someone if you are not satisfied with the work.
Star Rating: 3.75 out 5

Solar Panel System:

Project Manager and Crew: Very professional, skilled, knowledgeable, and passionate. Plug-it In Systems Inc CSLB# XXXXXX installed our solar panels. The quality of craftmanship is excellent. We were incredibly happy with this team that arrived at our home. Very professional in scheduling crew to come onsite and notifying me about inspectors and Edison coming. Only reminder is to make sure who is turning the breaker on for the solar panel. Electrical Company or Plug-It In? We got PTO but the breaker for the solar panel was off and so the solar panels were not work. Something to check near the end of construction.

Solar Panel: Overall the installation looks great, everything is perfectly installed from the rails, wiring, and solar panels. I cannot give an overall rating for how well it works yet but I will update my review once I have a general idea if "solar panels" are worth it.
Star Rating: 4.5 out 5

At the end of the day, SunPower and Royal Family Construction was on top of things to try to give you quality product and work. I am incredibly happy with having SunPower as the project manager on this project because he really tired to give all we want and how we want it.

Overall Rating 4.75 out 5 because there is always room for improvement.