CB Furniture Stores Royaloak Furniture Took money, not delivered goods

Royaloak Furniture review: Took money, not delivered goods 8

vodaonesick of US

Jun 01, 2012 3:04 am EDT

Resolved

Featured review

We went to their store in Banaswadi Bangalore on outer ring road on 29th May 2012. Was impressed with their showroom, Ordered two wroking desk and paid them 8000 Rs. When I asked for receipt one Mr. Ravi and accountant told me that their server is down, so receipt will be send within few hours. Ravi also promised that furniture will be delivered next day on 30th May 2012 before 4.30 as per our requested limit. But till today on June 1st we did not receive any furniture. They have stopped taking phone calls. Even after I do not see any goods from them. We paid them cash 8000 Rs. Even the receipt did not come by email.

Is my money gone? There seems to be no one who is responding to phone. Even after 4th day there is nothing from their side.

Is this a scam or fraud? We are from other country and thought they will deliver timely and provide us with receipt. But both are missing.

I want to report this matter, But do not know whom to report.

Watch out, this company is not reliable. There is no professional integrity and zero customer service.

Steer clear from these crooks, they promise and do not deliver. Now I have to find out how to retrieve 8000 Rs. ?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Keywords:

cash desk furniture goods phone calls receipt scam server showroom store

8 comments

Add a comment

sambarpudding

1 comments

sambarpudding of US

Jun 01, 2012 1:06 pm EDT

MR. VIJAY IS PROPRIETOR, WITH ANOTHER ADDRESS

Company Name
WOODS INCORPORATION
Address NO 38, CMH ROAD, 2ND STAGE, INDIRANAGAR, Bangalore - 560038, Karnataka, India
Phone No 91-80-[protected]
Fax 91-80-[protected]
Contact Person Mr. VIJAY (PROPRIETOR)

indranil9286

1 comments

indranil9286 of IN

May 09, 2014 4:33 am EDT

I bought a cot (Sydney Queen Bed2) and a mattress (Kurl-On Mattress - AAR ARMESH) from RoyalOak - World Furniture, Marathahalli on Saturday, 26th April, 2014. It got delivered to my address on Sunday, 27th April. And their technician came over to my place to assemble the furniture on Monday, 28th April. After that on Tuesday, 29th April when was just about to use the cot/mattress I realized that the mattress is torn from one side. I couldn't use it. I lodged a complaint regarding the mattress to RoyalOak the very next day, on Wednesday, 30th April. The whole day went by, they did not respond to my problem. When I called them up in the evening to know the status of the complaint, they informed me that 1st May is a holiday and they will be able to do anything on that day and on 2nd May they will be able to let me know any updates regarding it. So as discussed I myself called them up on Friday, 2nd May to know the status of the complaint. They said that they are about to lodge a complaint with "Kurl-On" (manufacturer) and then Kurl-On will decide what action is to be taken. I told them that I am not going tolerate any more of this and I need a decision on that day itself and an action needs to be taken by the next day (Saturday, 3rd May). On Saturday, 3rd May, I called up "Kurl-On" for the first time and came to know that the complaint has been launched at their customer care that very same day (Saturday) and they need 2 days of working time, hence they will not be able resolve the problem before at least next Monday. I again called up RoyalOak once again, and asked them what exactly is the status and also informed them that Kurl-On has informed that they are not going to do anything before Monday. Then they said they will call me up that day only and give me a confirmation on the issue. That same day (Saturday, 3rd May) I got a call from them and they informed that my issue will be resolved by next Friday (i.e., 9th May). I agreed to that and waited for one more week. Then on Thursday 8th May I called them up to know what exactly they are planning to do and when. Then they transfered the call to somebody who is just below the director level of the company, and he informed that my problem is going to take few more days of time and they will resolve it on Wednesday, 14th May. I clearly said "I have been waiting for last 15 days for this problem to get resolved and now you tell me to wait for more 5days?" And I also said "I can accept that with only one condition, that you will have to give some compensation for making me wait for this long. or else they should do it by next day i.e., Saturday, 10th May". They clearly informed me that they will not be giving me any compensation and they will not be able do it before Wednesday, 14th May.
I need some help. Please help me get them resolve this asap, since I am sleeping along with my family on the floor beside a new cot and defective mattress kept aside, which is very frustrating itself. And the cutomer care guys always hangs up my call everytime saying "sir give me 2 minutes we'll call you back" but I never get call back from them. Please help me out to sew them for this.
Name of Shop: RoyalOak
Ph. No.: [protected]
bill no.: [protected]
Product: Kurl-On Mattress AAR ARMESH
Date of Purchase: 26/04/2014

Santhosh R

2 comments

Santhosh R of US

Jun 13, 2016 4:59 am EDT

Hi sir l need moneu for my persanal I wil get back u soon its verry emargency I want 2day only.I need 30000/-

Santhosh R

2 comments

Santhosh R of US

Jun 13, 2016 4:59 am EDT

Hi sir /mam pls do the needfull

Aayat

2 comments

Aayat of US

Oct 26, 2019 6:55 am EDT

Need a call immediately at [protected]. I will reach out to the cops and consumer forum by 6PM today

Canny Milcah

1 comments

Canny Milcah of US

Oct 27, 2019 11:10 am EDT

After waiting for one week furniture got delivered yesterday night at 10 o clock and and it's been a day still the installation has not yet done...very disappointed wit royaloak...worst service I ever seen

View 0 more photos

Aayat

2 comments

Aayat of US

Nov 02, 2019 10:59 am EDT

Need a call back immediately before I reach the cops and consumer forum for running away with my money

Sanjay G.S

1 comments

Sanjay G.S of US

Jan 08, 2020 10:21 pm EST

I have ordered coffee table but drawers are missing its been 2 months no response .I have sent several emails.
Order no.
[protected]

Royaloak Furniture - deceptive practises

Resolved

Royaloak Furniture - furniture

Royaloak Furniture - change in residential contract

Royaloak Furniture - Scam 4

Resolved

Royaloak Furniture - Royal oak refusing to deliver furniture after full payment.

Royaloak Furniture - Product not delivered

Royaloak Furniture - Damaged furniture delivered

Royaloak Furniture - Fraud online shopping of Royal Oak. Never buy from them whether offline or Online.

Royaloak Furniture - Telephone table

Royaloak Furniture - dining table : legs of glass mounted steel dining table is detached from glass top and came out

View all Royaloak Furniture reviews and complaints

Royaloak Furniture Contacts

Royaloak Furniture phone numbers

+91 804 273 4500
+91 804 273 4500

Click up if you have successfully reached Royaloak Furniture by calling +91 804 273 4500 phone number 5 5 users reported that they have successfully reached Royaloak Furniture by calling +91 804 273 4500 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 804 273 4500 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 804 273 4500 phone number

100%
Confidence score

Customer Service

+91 804 090 1805
+91 804 090 1805

Click up if you have successfully reached Royaloak Furniture by calling +91 804 090 1805 phone number 2 2 users reported that they have successfully reached Royaloak Furniture by calling +91 804 090 1805 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 804 090 1805 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 804 090 1805 phone number

100%
Confidence score

Sahakar Nagar Store

+91 740 686 2266
+91 740 686 2266

Click up if you have successfully reached Royaloak Furniture by calling +91 740 686 2266 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 740 686 2266 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 740 686 2266 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 740 686 2266 phone number

100%
Confidence score

Thane Store

+91 988 567 6704
+91 988 567 6704

Click up if you have successfully reached Royaloak Furniture by calling +91 988 567 6704 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 988 567 6704 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 988 567 6704 phone number 1 1 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 988 567 6704 phone number

Attapur Store

+91 973 103 2274
+91 973 103 2274

Click up if you have successfully reached Royaloak Furniture by calling +91 973 103 2274 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 973 103 2274 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 973 103 2274 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 973 103 2274 phone number

100%
Confidence score

Mysore Road Store

+91 804 110 4618
+91 804 110 4618

Click up if you have successfully reached Royaloak Furniture by calling +91 804 110 4618 phone number 2 2 users reported that they have successfully reached Royaloak Furniture by calling +91 804 110 4618 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 804 110 4618 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 804 110 4618 phone number

100%
Confidence score

Kundanahalli Store

+91 948 137 0702
+91 948 137 0702

Click up if you have successfully reached Royaloak Furniture by calling +91 948 137 0702 phone number 2 2 users reported that they have successfully reached Royaloak Furniture by calling +91 948 137 0702 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 948 137 0702 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 948 137 0702 phone number

100%
Confidence score

Kormangala Store

+91 802 542 6296
+91 802 542 6296

Click up if you have successfully reached Royaloak Furniture by calling +91 802 542 6296 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 802 542 6296 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 802 542 6296 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 802 542 6296 phone number

100%
Confidence score

Kammanahalli Store

+91 740 616 1188
+91 740 616 1188

Click up if you have successfully reached Royaloak Furniture by calling +91 740 616 1188 phone number 3 3 users reported that they have successfully reached Royaloak Furniture by calling +91 740 616 1188 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 740 616 1188 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 740 616 1188 phone number

100%
Confidence score

Marathahalli Store

+91 804 152 1525
+91 804 152 1525

Click up if you have successfully reached Royaloak Furniture by calling +91 804 152 1525 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 804 152 1525 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 804 152 1525 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 804 152 1525 phone number

100%
Confidence score

Indira Nagar Store

+91 740 690 3300
+91 740 690 3300

Click up if you have successfully reached Royaloak Furniture by calling +91 740 690 3300 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 740 690 3300 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 740 690 3300 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 740 690 3300 phone number

100%
Confidence score

Electronic City Store

+91 804 112 4319
+91 804 112 4319

Click up if you have successfully reached Royaloak Furniture by calling +91 804 112 4319 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 804 112 4319 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 804 112 4319 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 804 112 4319 phone number

100%
Confidence score

Bannerghatta Road Store

+91 804 167 1568
+91 804 167 1568

Click up if you have successfully reached Royaloak Furniture by calling +91 804 167 1568 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 804 167 1568 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 804 167 1568 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 804 167 1568 phone number

100%
Confidence score

Banaswadi Store

+91 986 075 4055
+91 986 075 4055

Click up if you have successfully reached Royaloak Furniture by calling +91 986 075 4055 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 986 075 4055 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 986 075 4055 phone number 1 1 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 986 075 4055 phone number

Pune Store

+91 404 852 3404
+91 404 852 3404

Click up if you have successfully reached Royaloak Furniture by calling +91 404 852 3404 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 404 852 3404 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 404 852 3404 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 404 852 3404 phone number

100%
Confidence score

Kukatpally Store

+91 701 968 3505
+91 701 968 3505

Click up if you have successfully reached Royaloak Furniture by calling +91 701 968 3505 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 701 968 3505 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 701 968 3505 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 701 968 3505 phone number

100%
Confidence score

Vijayapura Store

+91 988 087 1235
+91 988 087 1235

Click up if you have successfully reached Royaloak Furniture by calling +91 988 087 1235 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 988 087 1235 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 988 087 1235 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 988 087 1235 phone number

100%
Confidence score

Belgaum Store

+91 944 276 2828
+91 944 276 2828

Click up if you have successfully reached Royaloak Furniture by calling +91 944 276 2828 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 944 276 2828 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 944 276 2828 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 944 276 2828 phone number

100%
Confidence score

Tirunelveli Store

+91 767 636 7636
+91 767 636 7636

Click up if you have successfully reached Royaloak Furniture by calling +91 767 636 7636 phone number 1 1 users reported that they have successfully reached Royaloak Furniture by calling +91 767 636 7636 phone number Click down if you have unsuccessfully reached Royaloak Furniture by calling +91 767 636 7636 phone number 0 0 users reported that they have UNsuccessfully reached Royaloak Furniture by calling +91 767 636 7636 phone number

100%
Confidence score

WhatsApp

More phone numbers

Royaloak Furniture emails

customercare@royaloakindia.com

100%
Confidence score: 100%

Support

online@royaloakindia.com

97%
Confidence score: 97%

info@royaloakindia.com

94%
Confidence score: 94%

support

More emails

Royaloak Furniture address

№ 15/1, Outer Ring Road, Opp ASR Convention Hall, Dodda Banasawadi, Karnataka, Bangalore, 560043, India

Royaloak Furniture social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 30, 2024