SABB BANK review: Customer Service - No Action

SABB Bank Issued Visa Plantinum Card, but didnt linked the Credit Card Account with my sabb current accounts or online accounts to check or review the status my transaction done or payment due date... though so many complaint over sabbnet, sabbdirect since april 2015 but no action by customer service just one reply already linked whereas i didnt see linked to my accounts, i found sabb customer service not as good as before