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Saffron Events UK
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saffroneventsuk.com

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2.3 3 Complaints
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Saffron Events UK Complaints 3

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L
3:14 pm EST

Saffron Events UK Very poor management and catering service

They are overpriced, extremely poor management, as had paid significant amount for advance which was non refundable got stuck with them, it was so stressful as they would not reply to emails or calls, till last week was not sure what was happening, on the day they forgot one item in mains, they left a huge mess, chicken was uncooked in starter, tea was like milk, left a huge mess which we discovered the next day, used the shed toilet flush to throw food, utensils, paper, so unhygienic it is unbelievable! Would not listen to complaint. Owner Anwar Hassan is very unprofessional, blamed on guests! Very poor experience.

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M
12:52 pm EST

Saffron Events UK payment refusal

This company contracted us to build and install them a refurbished mezzanine floor to their premises. They agreed a price with us for the floor and fitting and they agreed to our terms and conditions where they paid an initial deposit and then the remaining amount upon completion. However, once we'd fully installed the floor they ignored all of our emails and calls for the remaining amount, we were left out of pocket as we'd had to pay our workers wages, materials, hotels for them to stay in Glasgow to install the floor, manufacturing and transport costs. We are only a small family run business and have only been trading a short while so really can not afford to have taken a loss like this.

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S
3:52 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Saffron Events UK Charged & pound;30k, ruined my dream wedding, shambles

Saffron Events UK from Glasgow which is owned by Hassan Anwar completely ruined my wedding this year at the Thistle Hotel in August 2015. He charged me £30K for which my parents saved up their whole life and gave us shoddy wedding. All this money was demanded upfront and he gave us no receipts. On the day, he was so late in setting up. Guests were standing in reception whilst he was still setting the room for 500 people. This was such an embarassment to me and my family. When my brothers spoke t o Hassan Anwar, he couldnt care less. He said his driver let him down. what a lame excuse. His manage Sharon bryson couldnt give a [censored] was my big day and they had charged me £30K. All paid in cash prior to the wedding. Hassan wanted all the money before the wedding or he said he would not turn up. Which would have meant we have lost all the money paid before. The set - up was late by 2 hours. There was no reception drinks and canapes which we had paid for. Eventually we did get reception drinks which was meant to be fresh but was just carton. Canapes they didnt bother delivering despite paying £3 per person which was £1500 for the canapes. The stage decor wasnt what was shown prior and was just standard which he had given to every person that year. For the stage he had charged me £2500 and another £1500 for flowers. the flowers were scarce and not worth the £1500 charged. Food was late and terrible. The chicken was uncooked and lamb was not worth eating. It was so bad tasting. Many guests didnt even eat as the food was so bad and tastless and very late served. Waiters was few and far between with many not speaking English. Really we paid £30k for a joke of a wedding, an embarassment to my family and the best dy of my life being the worst day of my life. This was all thanks to Hassan Anwar and Sharon Bryson from Saffron Events UK in Glasgow. They are based in French Street in Glasgow. My advice would be to avoid them like the plague.

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Resolved

Despite contacting Hassan Anwar of Saffron Events UK, numerous times...he ignored our calls and refuses to meet with us.

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M
M
Mezzirack Solutions Ltd
US
Mar 06, 2019 12:41 pm EST

If your a contractor I’d also steer clear of this company! They agreed a price with us to fit them a mezzanine floor, they agreed to our terms and conditions where they paid an initial deposit and then the remaining amount upon completion. However, once we’d fully installed the floor they ignored all of our emails and calls for the remaining amount.
Don’t do business with them

S
S
Sp30
GB
Sep 03, 2016 1:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was to organise my wedding again I would steer clear of this rip off company! Reasons being: The food served on the day was completely different to the food served at the tasting The food was not served to the plates as requested and discussed. It was just put on a steel dish and left on the table. Even the bloody top table had to walk up and down the serve their own food! The main reason is that they mislead us in the build up to the wedding with regard to the number of guests. When we were talking on the phone they kept reassuring us that we could provide our guest numbers closer to the wedding. Which was not within one month as the contract says. So when we gave the numbers they surprisingly said we had to pay for the full 200 as in the original quote although we were only expecting 165 guests. So we ended up paying an extra £2000 for guests that were not coming! The staff were abusing our free bar and actually requested our guests to hurry up in photo booth

S
S
shaun perera
US
Aug 08, 2016 9:34 pm EDT

They are a rip off company.

STAY AWAY!

they will be nice to your face until it's time to pay. Then all these special condition come into play!

Hasan is a crook, they don't provide the service that was agreed and the food was nothing like the tasting!

What a mess! If you have already paid a deposit to these guys I would even consider losing it just so you don't ruin your function by using saffroneventsuk, hasan and mariya!

Is Saffron Events UK Legit?

Saffron Events UK earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Saffron Events UK highly, which means their services are pretty reliable. Despite this, their 33% complaint resolution rate raises questions. We recommend users check reviews and complaints about Saffron Events UK to understand what to expect from them.

We found clear and detailed contact information for Saffron Events UK. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Saffroneventsuk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Saffroneventsuk.com you are considering visiting, which is associated with Saffron Events UK, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

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  • Saffroneventsuk.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The saffroneventsuk.com may offer a niche product or service that is only of interest to a smaller audience.
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  • Saffron Events UK protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Saffron Events UK complaint handling

Saffron Events UK reviews first appeared on Complaints Board on Nov 11, 2015. The latest review Very poor management and catering service was posted on Nov 22, 2021. The latest complaint Charged & pound;30k, ruined my dream wedding, shambles was resolved on Nov 11, 2015. Saffron Events UK has an average consumer rating of 2 stars from 3 reviews. Saffron Events UK has resolved 1 complaints.
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  1. Saffron Events UK Contacts

  2. Saffron Events UK phone numbers
    +44 141 556 5656
    +44 141 556 5656
    Click up if you have successfully reached Saffron Events UK by calling +44 141 556 5656 phone number 0 0 users reported that they have successfully reached Saffron Events UK by calling +44 141 556 5656 phone number Click down if you have unsuccessfully reached Saffron Events UK by calling +44 141 556 5656 phone number 0 0 users reported that they have UNsuccessfully reached Saffron Events UK by calling +44 141 556 5656 phone number
  3. Saffron Events UK emails
  4. Saffron Events UK address
    111-113 French St., Glasgow, Scotland, Strathclyde, G404EH, United Kingdom
  5. Saffron Events UK social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Saffron Events UK contacts
Saffron Events UK Category
Saffron Events UK is ranked 46 among 59 companies in the Wedding and Party category

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