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Several weeks ago I noticed the unauthorized charge from the company SaversCity.ca. They charged me for $2, 00, but after couple of weeks they again charged me, but at this time the sum was larger. It was useless to sent emails, ‘coz everything was returned back. I hoped that someone would help me to stop these fake charges. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
I received many messages and emails from SaversCity.ca. I didn’t know it is billable but they charged me $2 for every message! Be careful with this company. They look so nice until they start to steal your money. But then you can’t do anything to return the money.
Did you try calling their toll-free customer service line? [protected]
I noticed that saverscity.ca charged my master card $17.83, on 04 May 2019. This is not an authorized charge. I don't even know what company that is. I want re-embursement.
Hello Pauline,
Thank you for sharing your feedback.
I see on our end that you enrolled on April 16th, 2019 after being offered a trial period to SaversCity.ca. After the trial period expired, the membership fee of $17.83 was charged as the account was not cancelled prior to the trial expiring.
Your account was cancelled on May 9th, 2019 as per your telephone request and a refund for the charge of $17.83 was issued.
Please feel free to reach out to me by emailing support@SaversCity.ca to my attention with any further comments, concerns or suggestions you wish to share.
Christine Brave
Customer Support Specialist
SaversCity.ca