SC Parts Group review: Items paid for and not received & failed to refund money 16

Sorry to hear about your problems! Yes I had similar problems with this company - and also some of my friends had the same. The are fast to take orders and charge people - regardless of their stock levels - then make you wait and give all kinds of excuses! you might get the parts you ordered - but then again you might NOT! Yes- I agree with this complait about SC Parts - so buyers beware!

They have to be the worst company I have dealt with when buying classic car parts, rude, unhelpful and inefficient. Luckily I always got what I ordered but there is no back up service of any description and don't bother waiting for them to ring you back...ever.

KEEP AWAY!

I have just had the same from SC parts, they took 2 weeks to send the wrong parts, promises, promises, promises, charged me twice ( overcharged on carriage) and then charged me more money on my VISA a week later for nothing, I asked for a refund, they would only give me one if I sent a copy of my VISA statement !... no chance. I have since spoken to other people in my club, who have had the same experience with them and had to cancel their cards, Now cancelled my card and took it up with VISA direct, much hassle. DO NOT GO NEAR THIS RIP OFF COMPANY, and if you have ever dealt with them ... watch your VISA statement !

A disgraceful bunch of thieves.
They take a core unit and payment and then try to charge 700 sterling for inspecting the unit. They then refuse to release the unit and keep the money they took from the credit card as a deposit ... in this case nearly 2000 sterling.
Rude, threatening, arrogant and illiterately incoherent emails are then sent.
A truly horrible experience.
Avoid these crooks and buy from a real company.

i am currently awaiting parts ordered and paid for on the 21st july told were in stock now being told its a special order Told when ordering that money would only be taken when delivering Now told that is not correct and order taker was wrong STILL WAITING VERY WORRIED Claiming on my credit card company in the morning

I had a 600GBP limora alternator from them that failed after a year of light use. I called them and they were very rude and said I could buy another one and that was it. Probably the worst service I've ever received in my life!

I get a wrong part, and was in a hurry to have the good one, I paid again for the good one and send back the other, after 3 month, I still wait my refund... and of course no answer to my mails

I've never ordered from them but judging by their Internet behaviour (they are spammers) I'm not surprised at these complaints.

I asked them for a front screen seal for a jaguar xj6 series 1, they said that there was only one for the car, i spent 8 hours trying to fit it then gave up, phoned xj restorations for advise, they said there are 2 seals and to get it from sng barrett, i then fitted the new one in 2 hours, they were not interested in anything I had to say when I called sc parts back, they are a bunch of idiots, i would avoid them like the plague, the dirrerence between them and sng are like night and day, i will never have any dealings with them again no matter how desperate I am, seriously avoid them.

Paid for goods I deperately need, took the money, no sign of the parts. Waste of time and money.

I have had nothing but good service from this company. Yes, some of the items seem to be slightly more expensive than other suppliers, but they have always delivered on time and parts as requested. They have never taken money before the order was sent, only one small complaint, it took seven weeks to refund for a Clutch that I ordered incorrectly, so that was partially my fault..
I

Hi, I ve been working with SC Parts for quite while, at least three restorations. And apart from sometime pretty good prices I must say that I liked the catalogues, the quality and the availability of parts. Well, sometimes the parts took a bit longer than promised, but I always got them. It should be common sence that let's say the upholstery for an E-type in an unusual colour is not a stock item. And if it takes even a few month to get hands on it, well at least I got it. Ask the Facel Vega drivers if they get any of their parts online or on the phone.

Bought a lot of parts for my healey and always been good, the guys are always happy to help and always have time for them at shows like the goodwood revival, festival of speed, they also try to find parts that nobody else would,

SC Parts have also let me down with a starter, twice. The first issue involves a starter sent to FL and then returned b/c of a missing Suite # in the address. SC Parts claim to have never received the part back from DHL. I purchased a second starter that they promised would fit the MG based on the serial #, year and all the data they requested and I supplied and the starter DOES not fit. I agree with the other unhappy clients, that once they have the $$$, let the chips fall where they may. They will not refund a penny, nor wiill they make the effort to provide a partial settlement to at least appease a customer. I think their motto is "Get the Money and then let it ride"

Ordered brake kit from UK office. Supplied wrong part, returned personally. Then told I would have to wait for refund until they return the part to German office. Have contacted credit card company for refund. Note UK office does not hold stock, it is only a small office, not a warehouse.

Definitely the worst company I have ever tried to buy car parts from in over 50 years in the motor trade. DO NOT HAVE ANY DEALINGS WITH THEM.
If they told the truth it would be accidental.
Had to use PAY PAL to get money refunded.
I wish I had read the reviews on SC PARTS GROUP before ordering from them.
I hope they go out of business soon.