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ServiceMac review: Customer service

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3:23 pm EST
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When using the Customer Service number, [protected], selecting the option to talk to a rep or someone to help with online sign ins, the automated system disconnects you!

No one has responded to an email about this!

Trying to get an email for a User ID reminder or a password reset is failing too.

They are successfully drawing money out of my checking account every month though so that portion of the company seems to work fine.

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  1. ServiceMac Contacts

  2. ServiceMac phone numbers
    +1 (844) 478-2622
    +1 (844) 478-2622
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    +1 (704) 650-9863
    +1 (704) 650-9863
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    Service And Support
    +1 (704) 905-1683
    +1 (704) 905-1683
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    Quality Assurance
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  3. ServiceMac emails
  4. ServiceMac address
    9726 Old Bailes Rd STE 200, Fort Mill, South Carolina, 29707-7882, United States
  5. ServiceMac social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 20, 2025
  7. View all ServiceMac contacts