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Shandong Xuanfeng Steel Co., Ltd

Shandong Xuanfeng Steel Co., Ltd review: Aluminum foils 8

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7:44 am EST
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Shandong Xuanfeng Steel Co., Ltd from China claim to have manufacturing of products like Aluminium Foils, Copper, Steel Bars, Corrugated Sheets etc. Based on our experience in dealing with this company, they are frauds. When we sent them an enquiry for 3 Tons of Aluminium foils, they gave a PI of $3,200 per ton. As mentioned in the PI, in September 2021, we sent $4,800 as 50% advance for 3 tons. After receiving the advance, Shandong Xuanfeng Steel Co., Ltd said that the price of Aluminium has increased and started demanding $4,380 per ton. This was a steep increase of more than 35% on the amount according to their PI. The market price at that time was around 3,200 to 3,500 per ton as we had PI from other companies in China. When our company asked for the refund of $4,800, they refused as said that they can return only 10% of the amount on cancellation of the order.

Later in December, when our sister company sent them the enquiry, they sent a price of $3,500 per ton. When we exposed them saying they are demanding $4,380 per ton when they are quoting $3,500 to new customers, they refused to acknowledge and were demanding $4,380.

In January 2022, our company decided that since we have already paid them advance, we will resolve the issue by paying them 4,380 per ton in order to reduce the loss. But Shandong Xuanfeng Steel Co., Ltd is now demanding $3,500 extra as storage charges.

Shandong Xuanfeng Steel Co., Ltd is a fraud company and its modus operandi is that they will get the advance from the customers and then increase the price. The customer has no choice now since he is stuck as his payment is with them. He has to agree for their prices.

We are taking legal action against this company and we want other people to be aware and not fall for companies like this who are cheating businesses around the world.

The person who was handling this was someone called Yang Xiao Teng also called as Cherry. I spoke to her Manager Nancy but she was very rude and not helpful. When I told her that I will post reviews about your company on this incident she was threatening to take legal action for slandering. We have all the documents and the chats with us so we will approach the Chinese Embassy as well and our agent in China has started the legal action by filing a police complaint.

It was through Alibaba that we contacted Shandong Xuanfeng Steel Co., Ltd. When we complained to AliBaba for this fraudulent price hike after receiving the advance, Ali Baba reviewed our documents and finally said they cannot help because their policy states they can intervene only for completed orders. Alibaba is encouraging fraud companies like Shandong Xuanfeng Steel Co., Ltd by following vague policies which are beneficial for these companies.

Please be aware that this fraud company Shandong Xuanfeng Steel Co., Ltd is not trustworthy and any company dealing with them will undergo losses.

Desired outcome: We want our money back

Update by Papeleria
Apr 26, 2022 9:03 am EDT

Sure I will get the details from my partner and mail you. I am travelling at present so please bear with me and give me some time. Alibaba did not help us so do not expect anything positive from their end.

8 comments
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Eduardo Campos
US
Apr 25, 2022 1:27 pm EDT

Hi friend, do you have evidence you can share with me? I am also a victim of this company. I am fighting them through alibaba complaints and the Chinese Embassy in El Salvador.

Please send me evidence to ecampos@campospenate.com

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AAMIR MEMON
US
May 14, 2022 3:31 am EDT

thanks EDUARDO this content is helpful to me because i was also contract with this company but after reading your content i terminated this contract

regards

AAMIR MEMON

KARACHI

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pedro ferrogroup
santiago, CL
Jul 24, 2022 5:34 pm EDT

HI Eduardo

this is Pedro from Chile

this company is a fraud.

if you ont want to lose your money

dont deal with them

I was cheated with many tons of missing material 3 months ago.

their answer was ... I will give you a discount in future orders...

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AAMIR MEMON
US
May 14, 2022 3:30 am EDT

thanks paperila this content is helpful to me because i was also contract with this company but after reading your content i terminated this contract

regards

AAMIR MEMON

KARACHI

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Suman Dhakal
US
Jun 12, 2022 3:00 am EDT

Hi friends i am suman from nepal i also facing same problem with this company i have send $25443 for to purchase 6.6 ton aluminium foil at rate of $3855 per mt when they receive payment on their account and they started playing rogue game and they increase price and they give me a new price $5125 per mt and i didn't accept their price because the market price is around $3800-$4000 per mt. Now it is almost 110 days past they didn't ship the goods also they didn't refund money.Please help me also to escorts from this situation.My what's app nu +[protected] gmail: sumandhakal2043@gmail.com

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HadiaFuzhou
Fuzhou, CN
Sep 30, 2022 1:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello Suman,

Did it get solved?

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pedro ferrogroup
santiago, CL
Jul 24, 2022 5:32 pm EDT

I totally Agree

this company is a full SCAM

I had almost same situation...

We bought certain amount of steel tons and when we got it was 30% less

Please dont deal with this company

shandong xuanfeng steel co

you will be scammed

Ferrogroup / CHILE / PERU

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HadiaFuzhou
Fuzhou, CN
Sep 30, 2022 1:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If anyone wants to file a lawsuit against this company in China, Please get in touch.

We also want to teach these scammers a lesson.