Shank Animal Hospital
Reviews and Complaints

You're kidding me! When I came back from figuring out he butchered my dog from a spay surgery and called me stupid, ignorant, and DRAGGED MY DOG over towards him to make a point she wasn't scared of him! When I was leaving! This guy is insane

You don't even realize how lucky you are. You must have not had Doctor Shank do it! My puppy came home with a 6 inch, stainless steel sutured up infected wound!

EVERYONE WHO HAS HAD A HORRIBLE EXPERIENCE AT SHANKS PLEASE CONTACT ME AT pearl698@gmail.com please I'd love to hear from all of you!

A neighboring family up and moved out, leaving a cocker spaniel fenced in the yard. They would come back twice a week to feed and water him, but of course that wasn't enough so he began escaping, which is when I found him and realized what was going on. Poor dog had matts dragging the ground, and something wrong with his eyes. Not fixed and peed on everything, including people. I took him in, cleaned him up, and after I told those people they weren't getting him back, I took him to Shank. Turned out he had a condition called Cherry Eye. Glands in both eyes covered 1/4 of his eyes and had begun causing ulcers, seeping, etc.. The Dr was amazing, he did the surgery on both eyes, and was able to make a medication from the dogs own blood to help quicken the healing process. I'd told him the story of how he came to be with me and the Dr said, "if they come back, you call me and I'll testify for you. They won't be getting him back." The follow up visits were great too, even though the dog was untrusting and tried to bite them from the first visit, they were very understanding. I have no complaints.

I adopted a dog and a cat on the Animal Care Center in Ft Lauderdale. They referred me to Shank Animal Hospital. I'm shocked for all the negative comments seen here. I'm sorry that some people had such terrible experiences but for me so far has been very good. Dr Shank and his staff have taken care of my pets properly. They are kind and treat me and my pets with consideration and they really seem to love animals. My cat was sneezing all the time because of a feline herpes virus, after the treatment with the medications Dr Shank prescribed, he is just a healthy and happy cat. Their prices seems to be reasonable. And it's truth...if you can't afford having a pet, better buy a tamaguchi..heheh, just saying!

My greyhound had two broken legs, on her second broken leg they wrapped the leg in bandage and that was it, unlike the first one where they put a stick of wood in it to keep it straight and from fracturing again. I though this wasn't correct but knowing they were professionals I didn't say anything. I took her home. I notice swelling in her leg. After me closely watching the dog for days and taking care of her. I take her back. And they tell me she re broke her leg. After being treated with an attitude we went home. the next day we came back to check on her only to be greeted by all the doctors having a bad attitude towards me and my family. We go into the X ray room to look at the new X rays. And immediately Dr. Shank says "look she broke her leg cause of your fault, it was your fault." I thought this was uncalled for, I told him to calm down. Everything started to get heated up. Then I followed by telling him "We always took care of our dog we would never let this happen to her" I continued to say something but he interrupted me and yelled "###! I don't have time for this ###" And stormed out the room. my dad, my brother and I stood there in awe and all looked at each other. We could not believe what just happened. We chased after the doctor who kept repeating and yelling the same things. That we were liars and everything that happened to our dog was our fault. His reply to everything we said was "###". Which was total disrespect. And then he had the nerve to tell me they will keep the dog until the full bill has been payed. Which is ridiculous. We always had an intent to pay our bill in full as we always had. Do you think that's right? Someone saying that about my baby girl which I love so much. That they'll keep her until we pay the whole bill? What if we don't have the money? They'll just hold her forever? I thought this was very unprofessional of them. There was more to the story but I'd be writing all day about the messed up things they said in there. As a lot of you know greyhounds are mischievous dogs when no ones around. Mine liked finding her way on top of counters from chairs to try to find food. Thus falling off and breaking her leg. It's not my fault. My family works all day we can't be watching her 24/7. Sometimes during the work hours she's alone. It was wrong for them to outright say it was our fault the dog broke her leg. If you plan on making payments here be prepared for them to not give you back your pet until you finish. And harass you with phone calls that you owe them money. I only took my dog here because it was the closest vet I knew. But if I would of know how unprofessional they are I would of never taken my baby there. I regret it every time I go back there. And the first leg they fixed ended up and messed up and twisted too. I'm no expert in animals but I can tell you for a fact this place does not do their job right. Please find a better place for your animals I'm sure you can. In the end we ended up treated without any respect (My dad can't speak English well) So they just treated him as if he was stupid or ###ed. They screamed out curse words in front of my 10 year old little brother, insulted us. Not even an apology was given. Like I said, find a legit place for your animals. Don't risk it.

Dr. Shank is a complete JOKE! I took my dog there at 7:45 am for a treatment of worms. I had to leave the dog because the actual doctor doesn't come in until 9am as told to me by Dennis. When he got there I was told he needed to be placed on an iv for dehydration. I said okay Dennis took my dog and information & I left. At about 10:30 I called to check on my dog and they told me he was okay & feeling better. My husband got off work at 3:30 went to the office to check on the dog & they advised he died 20 minutes after I dropped him off we asked what type of treatment he received they said NONE ! I was in utter disbelief that my dog who was VERY MUCH ALIVE & WELL just died! I only took him in for his loose stool he was fine! I will NEVER take my dog back

Dr. Shank is an absolutely great doctor, despite your negative and RUDE comments about Dr. Shank. Despite his age he has been in business for almost 40 years and I have not one complaint about his services. He is polite and very caring. People have bad experiences all the time but if you are cheap and dont want to pay for your pets health then i suggest you find another doctor because he will always offer whats best for the pet and not your pocket. I have seen him turn away clients because they are more concerned about their pockets then their pets health for things that were necessary. I STAND TRUE TO MY COMMENT DR. SHANK IS GREAT!

FTYH dogs are not cheap, you should not own one if you cant afford one. Also you are not a vet and should not have removed the suture, it was there to allow the skin incision to heal and prevent dihiscence. I really hope you if plan to own another dog you listen to your vet, whomever you chose, instead of performing procedures you are not qualified to do. When you go to human doctors you are charged for anything and everything they do, as well as what their lpns, rn, and nurse practitioners do. The veterinary field is no different. Also, the metal sutures are used at any clinic that you use a voucher...the assumption being if you cant afford a spay/neuter you cant afford the extra e collar or other products to prevent your animal from LICKING at the incision. He was not in the wrong

Dr. Shank began as my family vet when I was 5 (1991). He took care of our German Shepherds, Shih tzus, and my jack rat. He always allowed my family and I to be in the back treatment area whenever the animals were treated. He also offered my a job at 18, continued to let me work there through college, and wrote my recommendation letter for VETERINARY school. He is an amazing vet and an even better employer. He did not put up with techs or receptionists that were disrespectful and lazy. His prices are very reasonable...you should check around if you dont believe me. He has NEVER once been abusive to any animals. A toy eskimo is nothing similar to a pomeranian... look up their descriptions provided by the AKC " American Eskimos like to work. They are naturally wary of strangers, but once introduced, they become instant friends. Eskimos need to be part of the family, with a firm, consistent, confident pack leader. If you allow the dog to believe he is the ruler of your home, many varying degrees of behavior issues will arise. Including, but not limited to, separation anxiety, obsessive barking, dog aggressiveness, willful, and guarding. Without enough mental and physical exercise, they can become hyperactive and high strung, spinning in circles. Small dogs have a higher tenancy to become the pack leader over humans, because they are small and cute, and often times the humans are oblivious as to what has happened. Read Small Dog Syndrome to find out more." He is an amazing vet and does not deserve the slander. I am sure many of you are clients that run from vet clinic to vet clinic complaining about all of your previous clinics trying to receive discounts. As for the disgruntled employees, I am sure you have had trouble at other clinics...I remember working with you and you were extremely disrespectful to him and to some of the clients.

Donna Bingham is a very loving and nice person she is the best there and if she left id be gone forever...but i agree about the old Dr. there

I was really taken advantage of at this clinic and it sounds like it is a common problem. I registered with the Humane Society to get a discounted spay for my dog and they sent me to Shank Clinic. They gave me a really hard time about her shots saying the tag was not proof enough she had her shots and so I updated a few shots that they said she needed and that was an extra $34.00 in addition to the $50 for the spay. I thought this was no biggy. Immediately after her surgery they called me to pick her up and I mean she had surgery around 11:30 and they called me at 1 pm. I waited till 4:30 to pick her up in case there were any complications. I had my male dog nuetered at a different vet and they kept him overnight just in case for no extra charge. Someone enlighten me if this sounds odd. They had put these cruel wires about 1/2 inch long that were sticking up through the incision so she would not pick at it but they really scratched and irritated her stomach but they said it would keep her from licking the incision. I thought this was strange. The very next day the incision was gaping open so I rushed back to the clinic. They stapled it up in 5 min. and put on a collar so she could not get to the incision and we went home. A week later the incision looked good so my husband cut off the long wires so her stomach scratches could heal and two days later she looked great. Two days later I took off the collar for a minute to brush her and I turned my back for an instant and she had licked the incision and it was gaping about 1/4 of an inch. I immediately took her back to the clinic. They told me she needed to be put under in order for them to staple it back up and that it would cost $150. I asked them why last time it took them 5 min. and no mention of putting her "under"? I said just numb the area and staple it up because I did not like the idea of putting her under again. They did and charged me $130. They said she could not be put under anyway because it had been only 4 hours since she had last eaten. They also gave her an antibiotic shot. All of this took about 20 min. max. I doubt they even numbed her before they stapled her because there was no swelling from any punctures and it takes a few minutes for it to get numb anyway. I felt I was really taken advantage of by Dr. Shank. Also when I was there there was a woman in the lobby that said she would never return there again either. Live and learn I guess.

I love Dr Shank
He has taken care of my pets for 20+ years .. Great service and I have had several cats with long and Happy lives thanks to Dr Shank.
You get what you PAY for !

De. Jerry Shank on my case, it’s one of the BEST EVER WONDERFUL VET I meet and choose for my pets, he save my Labrador from a stomach infection, also spay and neuter my cats with out any problem after surgery, he saved one my female cats with a quit check he knew what was going on and immediately he proceed preparing her for x Ray s for a piometry, that night she stay on his clinic and next day I took her home ” WITHOUT ANY PAYMENT LIARS”they didn’t force me to pay anything at that time, they ask me how I was going to pay and we did a payment agreement. They are the best. Same with my other pets. YOU ALL ARE LIYING. I am a pets animal lover and I have 25 cats +2 dogs and Dr. Shank ALWAYS help me even coming to the clinic a Sunday when he was closed for a emergency with one of my cats. STOP YOUR B—Sh—, and get busy evil people. My name it’s Javier Bravo and I love Shank animal hospital.

EVERYONE WHO HAS HAD A HORRIBLE EXPERIENCE AT SHANKS PLEASE CONTACT ME AT pearl698@gmail.com please I'd love to hear from all of you!

It is a terrible thing to say that the professional vet doesn't like it if you bring your pet in for end of life issues. A compassionate doctor would understand how hard that is for a pet owner.

And of course the police are going to side with the doc. First of all, that is a civil matter. They are not a judge, and are rendered POWERLESS to their corporate masters.

There are really good vets out there. A lot of them. Obviously this one should be overlooked.

Never worked there for the record

I have never seen a vet with such a callous attitude. And the level of care was absolutely horrifying!

If your experience was anything like mine, I urge you to file a formal complaint with The State of Florida and The Florida Veterinary Medical Association.

http://www.myfloridalicense.com/dbpr/dbpr/le_portal/dbpr-0070-1.pdf

http://www.fvma.com
email: info@fvma.com

I was also in a similar situation at "Tribeca Soho Animal Hospital" in NYC. Dr. Burns did some procedures on my cat without my consent and he charged me for it. What's wrong with these vets?

He did the same thing to me and charged me for shots that I did not authorize. I had to call the Sheriff on him just to get my dog out because he refused to let me have my dog back.