Signals
Reviews and Complaints

As you consider exploring Signals for your gifting needs, it's essential to approach with caution based on the experiences shared by fellow customers. The reviews highlight significant concerns regarding customer service, product quality, and shipping issues. One customer expressed frustration over the inability to exchange an item without additional fees and challenges in communication with overseas representatives. Another customer mentioned receiving a doormat of marginal quality and facing sizing issues with a sweatshirt. Additionally, there were complaints about overpriced items, poor return policies, and discrepancies in refunds. It's crucial to be aware of potential challenges such as delayed deliveries, missing items, and difficulties in obtaining refunds. While some customers have had positive experiences, the overall sentiment suggests a need for improved service and product quality. As you navigate through Signals, keep these insights in mind to make informed decisions tailored to your preferences and expectations.

Early Christmas order wasn’t shipped when I called on 12/14. I was sent to an out of country call center- told a supervisor would call me back. No one called - I called again and said just cancel it - didn’t get a call or a notice.or a confirmation Some items were cancelled - some were not; cancellation was discovered after tracking shipment. I loved their catalog and the playful products in it but sadly will never order here again.

On Nov 30, 2023 I placed two different online orders; a few days later I was needing to order something else. I pulled up my account and next to both orders was Order Cancelled! WHAT! I checked my emails to see if I had missed something; all I found were emails from Signals for a discount on my next order for shipping. There was nothing showing why it was cancelled.

Thinking I might have entered my credit card information incorrectly I re-entered my order. To be safe the next day I logged back in and again my order was cancelled! I wrote an email from their website asking why it was cancelled. No response. Today I called and was told I had a charge back and I was welcome to place my order again; however I would have to pay by money order! I have never had chargebacks on my card and why would I send them a money order. I would probably never see the merchandise!

Very Frustrated!

I just had a bad experience with Signals, y'all. I was trying to do something nice for my momma who's livin' outta state. She didn't have a good outfit for Christmas dinner, and I wanted to make sure she looked good. So I went on Signals and ordered her some clothes. I even paid for expedited shipping in addition to the already-expensive shipping for normal delivery. I told my momma everything was gonna be alright.

But then the order arrived, and the dang pants weren't included. I looked at the packing slip and sure enough, the pants were circled and underlined. I called Customer Service, feeling angry and frustrated, and they answered all cheerful-like. Like, seriously? I'm already upset, and they act like everything's fine?

Anyway, I told 'em about the pants and how I paid for expedited shipping. They were like, "Oh, we'll send the pants now. They'll get there in 5-7 business days." That's not expedited shipping! I was so mad, I asked for my shipping charge back. All I got was a "ONE TIME Curtesy Refund" of 5 bucks. That's it! They wouldn't even refund me my $38 for shipping because "some of the items got there." That's ridiculous! It's like they're doing me some favor!

I'm so frustrated, y'all. I don't think I'll be ordering from Signals again. It's not worth it.

I ordered from Signals and decided to give them a call to ask some questions before finalizing my purchase. Unfortunately, it was a waste of time. Their phone system is the worst I've ever encountered. I spoke to four different representatives, and each time, it was the same story. I even called other catalogs that day and had no issues, so it wasn't a problem with my phone. It was quite frustrating.

To make matters worse, it was apparent that the representatives were working from home. I could hear children running around in the background, which made it difficult to focus on my call. I had to repeat myself over and over, and there was also a language barrier. Their English wasn't very good, which made it challenging to communicate.

All of this left me with the impression that Signals doesn't care about its customers. All they want is for you to sign up for some special level to get discounts that, in the end, will cost you $14.95 a month! That's quite a bit of money, especially when you consider that many of the items I was interested in were available on Amazon for much less. And, to add insult to injury, Signals overcharges you to begin with.

If you're looking for stress, Signals is the company for you. But, if like most of us, you get your fill of stress from work and home, then I suggest you stay away from Signals. There are much better companies out there that will treat you with respect and make your shopping experience enjoyable.

Seriously, do NOT waste your time with Signals. These guys are a complete disaster. Last year when I ordered from them, they sent me the wrong stuff and I was on the phone for hours trying to get it sorted out. It was a total nightmare, and I swore I'd never order from them again.

But then I saw something on their site that I really wanted, so against my better judgement, I decided to give them another chance. And what do you know - they screwed up AGAIN! This time, when I went to check on my order status, it said that my order had been cancelled. I was like, "Uh, what the heck?" So I called them up and they told me that my credit card had been declined. Except... my bank said they never received any charge request. So what the heck is going on here?

Instead of trying to help me sort out the issue, the Signals customer service person was a total a-hole about it. They were like, "Well, your card was declined, so you need to pay with a check or money order." Um, excuse me? If my credit card wasn't working, why didn't you contact me to try and figure out what was going on? And why did you automatically assume that I was some kind of credit risk? I have perfect credit, thank you very much.

Long story short, I will never ever ever order from Signals again. They are a complete disaster and clearly have no customer service skills whatsoever. And don't even get me started on their "100% satisfaction" guarantee. What a joke!

This is my experience with Signals. I must say, it was not pleasant. So, I ordered some gifts from them on Thanksgiving, giving ample time for delivery by Christmas. But guess what? I received my gifts from all other companies except them. When I checked my order status, it was "customer service to contact". Surprisingly, all items were listed as "in stock" when I made the order.

Well, I tried calling, emailing, and also attempted to live chat with them, but to no avail. I mean, come on, what kind of customer service is that? Finally, after making multiple attempts, I was able to log into their live chat. Customer service replied that they would "have a supervisor look into my order at the warehouse".

But here's the kicker, it was already December 21, only four days away from Christmas! And what did they offer me? Only empty apologies and no attempt to ensure that my gifts would reach me in time for the holiday. Frustrated and angry, I decided to cancel my entire order and block all charges on my credit card.

I must say that Signals has terrible customer service, and they don't stand behind their services. If they had contacted me earlier and informed me that they could not fulfill my order, I could have found a different company to order from. After all, they are not the only ones selling the items I wanted.

My advice to anyone reading this review is to avoid Signals at all costs. Don't waste your time, energy, and money on a company that can't even keep its promises. In conclusion, I regret ordering from Signals, and I hope this review saves someone else from making the same mistake.

So, here's my story about Signals, an online company that sells garden items. I was in need of some gardening supplies and after perusing some online catalogs, I decided to try Signals.com. I placed an extensive order with them, with a total between the range of $700 to $800. However, my shopping experience wasn't as smooth as I thought it would be.

The very next day, I received a phone message from Signals informing me that they were "having trouble processing processing" my credit card. This came as a surprise since I had just used that very same card for a transaction the day before. Upon further investigation, it came to my attention that my credit card bank had placed a hold on the card for the possibility of fraudulent activities. I was taken aback since this doesn't usually happen on domestic transactions.

Feeling skeptical, I decided to conduct some research on Signals and the sister companies affiliated with them, such as Acorn and Bas Bleu. After conducting my search, I came up with nothing substantial that would imply that Signals was untrustworthy. Moreover, I confirmed that Signals is a privately held company based in the US. So, feeling confident and reassured, I cleared the hold on my card and contacted Signals to tell them to process the payment again.

However, the interaction with the customer service agent that followed left me feeling uneasy. They didn't seem to listen to me and requested that I run through my identification and credit card information again. This didn't sit well with me since I had already submitted the card information before. So, I decided to trust my instincts and canceled the order. I can't pinpoint why it felt strange, but it just did.

I wanted to share my experience with others, in the hopes of giving a heads up to those intending to use Signals. Make sure you keep an eye out and trust your gut.

So I bought some stuff from Signals, and boy was it a ride. First off, they offered to refund me $15.99 for shipping if I gave them my email. Seemed like a good deal at the time, but no dice. I never got that refund and instead I started getting spammed with emails! Like, seriously, 3 or 4 a day. Annoying much?

Anyway, I did get most of my order delivered, but one item was on backorder. And then a few days ago, I saw a random $14.95 charge on my Paypal account. Turns out I got signed up for some VIP membership that I never even wanted! Who does that?! Luckily, I complained to Paypal and they managed to sort it out with Signals. After a few days of not hearing back, I got a refund for that charge too.

But wait, there's more! Apparently, there's an $11.95 charge if you want to return anything. Seems kinda steep to me, and I suspect it's just an easy way to trap people into that VIP membership again.

Now, I know Signals claims to donate to public television, but honestly, their spammy tactics make me doubt that. I even contacted the local PBS station manager and she couldn't verify any donations from Signals. So, yeah. I'm not impressed and I doubt I'll be shopping with them again.

So, here's my story: I ordered a metal angel lawn stake ornament from Signals.com for my sister's birthday. Unfortunately, the gift was terribly damaged when it arrived. I could see visible damage to the finish and the halo was bent at an angle of 45 degrees. When I spoke to my sister, she told me that the packaging was in such a bad shape that it made the item unusable. The cardboard box was too small, and had collapsed, and it was taped shut. In fact, one portion of the lawn ornament was sticking out of the top of the box. I was so disappointed and frustrated with the service.

So, I decided to get in touch with the company's customer care team. I sent them several emails, using the contact form on their website, to no avail. They just didn't respond. I gave their customer care service number a call, and finally reached a customer representative. I explained the situation and he told me he'd send out another item. The catch, however, was that I would have to foot the bill of returning the damaged product. I completely refused, insisting that it wasn't my fault that the item was damaged. Eventually, the representative agreed to send me a free shipping label via email.

Recently, my sister took her package to the post office but found out that the label provided was not 'free.' They got the same response from FedEx. They were stuck and didn't know what to do. It was frustrating, so I called the customer care team at Signals.com again. They pinned the blame on us, saying that we took it to the wrong place. I was completely fed up! In the end, I told them that if they wanted their damaged item back, they should take the trouble of collecting it from my sister's house because I was done with all this hassle and frustration.

Honestly, the whole experience was so dissatisfactory and disappointing. I wouldn't recommend anyone use Signals unless they're ready for this kind of headache. I'll never order from them again. It's ridiculous.

This company called Signals is quite bad when it comes to customer service. If you are thinking about buying from them, please don't - it will save you a lot of frustration!

So, here's what happened. I ordered four items from them, but when my package arrived, only three of the items were there. I got an email that one item was backordered, so I thought, okay, no problem. But the real kicker here is that there was no packing slip in the box, which made things kind of confusing.

And then, on the same day, I get another box from the same company with the same three items (that were in the first box). And, again, there was no packing slip enclosed. I decided to call customer service, since this was becoming a bit of a headache.

Well, the woman I spoke with put me on hold multiple times for forty-five minutes just because she didn't know what to do with my situation. Finally, after waiting for what felt like forever, she said she would email me a packing slip within 24-48 hours and I should take it to the post office so I wouldn't have to pay anything to send it back to the company. She said that would solve everything.

Today I took the extra package to the post office, just like I was told. But, unfortunately, the person behind the counter said the email I received with the packing slip wasn't acceptable. They wanted me to pay $15 to send it back! At that point, I called customer service again and spoke to yet another person. This time, I asked to speak to a supervisor, but the woman said no one was available.

So here I was, stuck on the phone for another 30 minutes with this lady, getting nowhere. I had already been through this exact scenario before, so I felt like the company should be the one losing money here, not me. I mean, it was their mistake!

Overall, I would definitely not recommend this company to anyone. They really are clueless on how to solve a simple issue and provide lousy customer service. If you want to save yourself some frustration and not deal with all this headache, just look elsewhere. Take it from me - you'll be glad you did!

I was really excited to order from Signals because I heard that they had some really unique and interesting products. But my experience with them so far has been anything but great. I tried calling in my order, but after waiting on hold for 35 minutes, I gave up and decided to order online instead. That was my first mistake.

When I submitted my order, something strange happened - my order item number got changed. I ended up paying over $50 for something that I didn't even want! I tried to reach out to customer service through their chat line, but the person I spoke to didn't seem to want to help me. They told me to wait a couple of hours and then try changing the order. That just didn't seem fair to me.

To make matters worse, I still haven't received an order number from Signals. I feel like this whole thing is a disaster and no one is willing to help me. The girl I talked to on the chat line seemed to think that it was somehow my fault because I ordered online. But I don't see how that could be the case!

I am really frustrated with Signals and I don't know what to do next. I want to return this item, but I can't do it without an order number. And to top it all off, they've given me a low credibility rating because I don't have a receipt yet. Are you kidding me?

I think I'm going to have to go through my Discover card to get my money back for this order. I hope it won't be too difficult to file a fraud claim. If I do end up getting the item, I'll keep it for a little while and see if I can return it later. But if Signals wants it back, they're going to have to send me a box with a return ticket. I won't stand for paying any more money to them!

Overall, I feel really disappointed with my experience at Signals. It's too bad because I had high hopes for them. But it seems like their customer service needs some serious work. If you're thinking about ordering from them, I'd advise caution. You never know what could happen!

I got this Signals catalog in the mail the other day and I thought it had some cool stuff in there, perfect for some Christmas gifts I needed to get for my family. So, I placed an order for four items on December 7th, spending $149.17 in total. I received the confirmation of my order, but that was the last time I heard from them.

Now here's the kicker. On December 12th, I got this notification from my credit card company, and apparently, they had declined a payment of $116.90 because it exceeded the maximum amount I had on my card. But, I never received an invoice, no indication of what that charge was for, nothing. This obviously had me worried and confused, so I decided to call Signals customer service.

When the woman answered the phone, she was polite but not necessarily helpful. She didn't tell me what the charge was for and instead said that she would have to pass the message on to her supervisor, who would "return the call within three days." I didn't hear back from anyone for seven days until December 19th when I received no call back from a supervisor or further information about my order. It was pretty frustrating, to say the least.

I was trying to remain patient until I read other reviews online about Signals and was appalled by the poor customer service, inadequate communication, delays in receiving orders, and difficulties people had with obtaining refunds. It's crazy that their catalog looked very professional. Reports of people being charged to become a prime member and being unable to receive refunds were quite concerning. However, thankfully, they didn't end up charging me $14+, or else I would have had to struggle to get my refund back.

By this point, I was seriously considering canceling my order altogether. I called Signals again to check on the status of my order, and luckily, someone answered and informed me that my order had been processed and had tracking numbers for two different shipments. They finally arrived yesterday, which took them an unprecedented 12 days. Overall, it wasn't ideal considering the slow shipping and lack of confirmed shipping emails from Signals, but at least they arrived before Christmas.

What's more, the order came in its entirety, and everything seemed to be in good shape. I even washed the sweatshirt and tee shirt that I purchased, expecting them to look washed-out and faded after the first wash, based on many reports of people. But happy to report, they are looking fine.

One thing's for sure though, I am never ordering from Signals again. The whole additional charge on my credit card was frustrating and confusing, the communication was sub-par, and the shipping was too slow for my liking. I never heard back from them about that additional charge, which isn't the best customer service. Plus, their spam emails aren't helping change my mind anytime soon.

I have to say this company has horrible customer service. Do not order from them unless you want to be totally frustrated.
I placed an order. It arrived with 3 of the 4 items that I ordered, and one was backordered as per an email. No packing sheet was enclosed in this shipment. The same day I receive another box from this company with the same 3 items that were in the first box, again no packing slip enclosed. I called customer service and the person I spoke to put me on hold off and on for 45 minutes because she did not how to handle the situation. Finally she says she will email me a packing slip within 24-48 hours and I should take it to the post office and it would be sent back to them at no cost to me. Today I took the extra package to the post office and was informed that the email that I had received was not acceptable and would cost me $15 to ship it back to the company. I called customer service and the person I spoke to said I will send you a shipping label. I ask to talk to a supervisor since I had already been through this drill and she said," No supervisor is available". After another 30 minutes of getting no where with this woman, I ended the call by saying that I felt since it was their mistake and I had wasted enough time on trying to be a good consumer, that the company should eat the loss. I will not deal with this company again as they are clueless on how to solve a simple issue and provide lousy customer service. BE YE WARNED!

I'm waited 35 minutes to order on the phone but no one ever came on the line. So I made the great error of ordering online. When I did that and submitted the order somehow my order item number got changed. So I ended up paying over $50 for something I didn't even want. When I ask them to do something about it on a chat line I was told that I would have to wait a couple of hours and then change it. So I guess I'm going to wait a couple hours and see if we can get it fixed. If not I'm going to send it back and they're going to pay me my return fee, my shipping fee, my taxes, and everything else I had to pay to get this wrong order! When I tried to fix it on the chat line, the girl I talk to seem to think because I made it online and that I must have done something wrong. To compound the problem, I have not gotten an order number from them and can't do anything with out the order number! So I imagine this is all screwed up and nobody's going to do anything about it. I will contact my Discover card and see how much trouble I will have trying to my money back through them. I magine this will work out OK but I'm not sure. Discover has been very good with me but I don't know how difficult it is to work a fraud claim with them. I guess if I get the item I'll keep it and then do the fraud and see what happens. If Signals wants this back they're going to have to send me a box for return shipping with a return ticket on it and then they can have it back! And of course they give me a low credibility rating because I don't have pictures of anything because they've not sent me a receipt yet!

I've been trying to get a refund from Signals for the past couple of months. I've sent them two emails and called their customer service three times, but it's been a real nightmare. If you're thinking about calling customer service, be prepared to wait on hold for a long time. I'm talking at least 30 to 45 minutes. And when you finally get through to someone, they're not very helpful. They just tell you whatever they think will get you off the phone. It's frustrating because their stories keep changing.

Honestly, I don't think it's worth it to buy anything from Signals. Even if the item looks cute, you'll probably regret it in the end. I certainly do.

Update as of 6/25/22: I still haven't received the refund that they promised me. It's been a while now, and I haven't even bothered trying to buy anything else from them. The whole experience has left a bad taste in my mouth.

I get paper catalogs from Signals in the mail sometimes, but I don't even bother looking at them anymore. They just go straight into the recycling bin. Sometimes I'll use them to start a fire in the grill, but that's about all they're good for.

I recently made a purchase on Signals.com on December 11th, hoping to receive my items in a timely manner. However, by December 15th, I had not received any notice that my items had shipped. I decided to call customer service and was put on hold for a whopping 35 minutes before finally getting through. The representative apologized for the delay and assured me that my items would be shipped overnight.

Unfortunately, it wasn't until January 3rd that I received an email from FedEx letting me know that my items had just been received on January 2nd and would arrive on January 3rd. Throughout this entire process, Signals never once communicated with me about the status of my order or when it would be shipped. To make matters worse, they charged an exorbitant amount for shipping two small items.

Needless to say, I was extremely disappointed with my experience with Signals and will never use them again. To make matters worse, I had also ordered a gift for a friend on December 9th and paid for overnight shipping. However, that item didn't arrive until January 7th, over a month after I had placed the order. Despite sending repeated emails, I never received a response from Signals.

Overall, I would not recommend Signals to anyone looking to make an online purchase. Their lack of communication and slow shipping times are simply unacceptable.

I recently bought a gift from Signals and it took a good two weeks to arrive. However, when it finally arrived, it was very cute and I decided to purchase a second one. Unfortunately, I realized after I made the purchase that I wouldn't receive it in time. My daughter then found the same item on Amazon for $10 less and it would arrive the next day! So, I quickly canceled my order. I thought I had a good 5-minute window between ordering and canceling, but to my surprise, Signals emailed me back hours later saying that they couldn't cancel my order because it was already shipping! I was shocked! I mean, how could it be shipping that fast? They advised me not to refuse the package because there wouldn't be any tracking. They also informed me that I could return it, but there would be an $8.95 return fee plus shipping!

I placed my order yesterday, but I still haven't received a shipping confirmation email, even though they said it was already in their shipping department. It's been 24 hours now and I'm starting to get worried. In the meantime, I've been receiving at least two emails a day from Signals, trying to get me to purchase more items. It's really annoying and I'm not sure if I want to do business with them again.

Overall, my experience with Signals has been frustrating. The shipping time was longer than expected and the cancellation process was a nightmare. The fact that they couldn't cancel my order within a 5-minute window is ridiculous. I also don't appreciate the constant emails trying to get me to buy more items. It's like they don't care about their customers, they just want to make a sale. I'm not sure if I would recommend Signals to anyone.

I gotta say, I had a pretty rough experience with Signals. I wanted to get my mother-in-law a gift card for Mother's Day, so I went ahead and mailed it to her. But when she tried to use it, the number just wouldn't work. She called up Customer Service, and they gave her a new number to try. But guess what? That one didn't work either. She tried this THREE MORE TIMES, and each time it was a bust.

So, I decided to take matters into my own hands and call up Signals Customer Service myself. But let me tell you, it was a real hassle trying to figure out which number to call. Eventually, I got through to a woman named Cindy. She was polite enough, but she seemed really detached and unenthusiastic. She just said whatever she needed to say to get me off the phone.

Cindy told me that I would be getting a refund, and that I would receive an email about it soon. But it's been a while now, and I still haven't gotten any notification about my refund. I'm pretty furious about the whole thing. I mean, I went through the site chat over a week later just to demand that they communicate with me via email ONLY.

Honestly, I don't think I'll ever call Signals again. I mean, I spent $100 on a gift card for someone else, and it was a complete waste. And to top it all off, I had seen a red Signal about this site before I even made the purchase. I should have listened to my gut and stayed away. They're just absurd.

So, I recently made a purchase on Signals (signals.com) and opted for the VIP membership as it promised free shipping. However, to my dismay, I realized that even with the VIP membership, a shipping charge was still added to my bill. After digging deeper, I found out that the free shipping was only available as a reimbursement that required me to head over to a separate website, complete a reimbursement submission form, and provide evidence of my purchase in the form of an electronic or hard copy of my invoice.

I completed the reimbursement process and waited patiently for a week, but unfortunately, no reimbursement was received. To make things worse, canceling my VIP membership could not be done online. Instead, I had to call a secret phone number, which took me a while to find, and the line was always busy. When I finally got through, a recording informed me that reimbursements were delayed because of the ongoing pandemic. Now, I understand that the delivery of products could be delayed, but how does COVID-19 affect an electronic credit that should have been immediately applied to my original invoice?

To add insult to injury, one of the three items I ordered was missing from my package. However, I must say that the other two items were satisfactory and as described, so I gave Signals a better than one-star rating.

Overall, my experience with Signals was disappointing, particularly because of the difficulty I encountered when attempting to claim the free shipping reimbursement and cancel my VIP membership. While the product items were satisfactory, it doesn't excuse the inconvenience and frustration that could have easily been avoided with better communication and transparency from Signals.

Yo, listen up y'all! I gotta tell ya about my experience with Signals. You see, I live in Oshkosh, WI and was expecting a package to be delivered by Wed, Dec 21. But guess what? It never arrived, even though it was marked as out for delivery by end of day. And now it's Fri, Dec 23rd and I get a tracking update that my package is in Tulsa, OK. Ain't no way that package will arrive by Christmas now.

So what did I do, you ask? I called up Signals and made a reasonable request to get the shipping charge removed from my order. I mean, why should I pay for crappy service like this? But guess what again? They can't do it! The only option they give me is to receive the order and then return it. But here's the thing - I'll be out of the country when the package is now due to arrive. And you know what? No other options were given to me.

Needless to say, in the course of my conversation with the CSR, I went from being a customer who wanted a simple thing like a shipping charge removed due to a shipping mistake, to a former customer who will no longer do business with Signals. And that's a real shame, because I was looking forward to receiving my package. But now, I'll have to go through the hassle of returning it and praying that I get a refund.

Overall, my experience with Signals has been a total disappointment. Their customer service is terrible and they don't seem to care about their customers at all. So, do yourself a favor and stay away from Signals. There are plenty of other retailers out there that actually value their customers and provide good service. Don't waste your time or money on this place.

Last month, I scooped up three lanterns from Signals in anticipation of the festive season. I was delighted to discover that purchasing a group of three enabled me to enjoy a marked down price. However, just a few weeks after my purchase, my lovable mailman informed me that one of the lanterns was back-ordered and wouldn't make it to me in time for Christmas!

Understandably, I was a little disappointed, but I still relished the thought of the two lanterns that would brighten up my loved ones' holiday season. Sadly, while perusing through my credit card statement after the holidays, I realized that I was erroneously enrolled in a Signals membership plan that would cost me $15.77 a month. I have no recollection of consenting to this subscription, and I was exceedingly sad that a company whose products I admired so much would resort to such tactics.

To top it all off, I decided to call Signals in the hope that they would give me the benefit of the reduced price for the third lantern since it wasn't available for Christmas, but the customer representative was extremely curt, and the call left me feeling far from satisfied. It's a shame since I genuinely enjoy browsing through their catalogue. It's strange; I expected a higher level of customer service from a longstanding company like Signals, especially since they're competing against Amazon, a giant retailer.

Although I'm a little heartbroken by my whole interaction with Signals, I'll keep an eye on their offerings and hopefully bump into something I cannot resist in the future.

Got three tables, but they all came in separate packing boxes from Signals. Had holes and dents on the boxes and no cushioning. So, not surprised that they came with dents and broken legs, along with flaking paint! Had to return the first set of tables at a cost of forty dollars! Still waiting for my money to come back, even though I was told it would take only 3-5 days. It has already been a couple of weeks, so I don’t have any hope of seeing the cash anytime soon.

I was so unhappy with the tables that I wanted to share my experience with the world on their website. But what? They didn't let me post my feedback because they need to “review” it before publishing. Lo and behold, after a while, I saw that my unfavorable review disappeared from their site! So, people will keep buying crappy tables and suffer the consequences like me.

The lack of respect for customer service is what's frustrating. It's not right for companies to ignore their clients who have spent money. I requested a reimbursement and nothing so far. The tables themselves are garbage, and I can’t see them lasting long. The only thing Signals did was waste my time and money. Would not recommend to anyone.

The quality of Signals customer service is a big disappointment. Not only is it nearly impossible to hear the person on the other end due to background noise and a thick Filipino accent, but the squawking sound that comes through the line is enough to hurt anyone's ears. When you do manage to communicate with them, they are not friendly or helpful, just pushy and rude. It's clear they have no interest in helping customers or providing a positive experience.

The shipping costs are outrageous, with a whopping charge of $19.95 for just two items. This is not even the price for expedited shipping, so expect to wait at least 10 days or more for your order to arrive. It's frustrating and disappointing that Signals has the highest shipping costs of any other catalog.

To make matters worse, there are several other catalogs owned by the same organization, and their ordering process is just as frustrating. Ordering online isn't any easier, as the website is difficult to navigate and the checkout process is confusing.

Overall, the high shipping costs and poor customer service are the biggest issues with Signals. It's frustrating to have to deal with such hassle and expense, and it detracts from the overall experience of ordering from this catalog. While I will still order from them if I really need or want something, I am seriously considering canceling my catalog subscription altogether.

I have been a long-time buyer of Signals catalog, and I've purchased several items from them in the past. However, I never took the time to read reviews of the company before making my purchases until recently. I ordered three items from them, and they came in two separate packages. One of the packages was personalized, which was understandable, but there was no notice of this at all. I tried emailing their customer service team because I noticed that the charges were separated on my credit card bill, and I didn't know why. Unfortunately, I never received a reply back.

When I received the items, two of them were of inferior quality and didn't fit me well. I decided to initiate a return process for these items. However, the process took over three weeks, and I had to contact them twice to get updates on my return. To my dismay, there was also a high return fee compared to other companies I have dealt with in the past. As of now, I'm still in a waiting mode to receive my refund.

To make matters worse, I had to call the company again to inquire about my refund, even though they promised to contact me. Sadly, this was not the case, and I ended up paying a total of $54 for a $29.95 sweatshirt. I find this outrageous and unacceptable. As a result, I have asked them to remove me from all their marketing campaigns and do not wish to receive their catalog ever again.

In conclusion, I'm disappointed with the overall experience of shopping with Signals. The customer service team seems unresponsive, and the return process is unnecessarily cumbersome and expensive. I highly advise potential buyers to think twice before ordering from this company.