Menu
For Business Write a review File a complaint
Silverstone Air Customer Service Phone, Email, Contacts

Silverstone Air
Reviews and Complaints

silverstoneair.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Silverstone Air Complaints 1

ComplaintsBoard
D
6:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Silverstone Air cancelled flights refund

I booked flights from Malindi to Lamu ( E-TICKET PNR Ref: 2930E166) and Lamu to Mombasa (E-TICKET PNR Ref: [protected]) with Silverstone. The airline was then suspended from further activity by KCAA and Silverstone promised all their customers a refund within 3 weeks. I have now been waiting 3 months and although the airline replies politely that the refund process is taking a long time, I am worried I will never get my money back. What can I do? I want my 16, 000 KES back!

Read full review of Silverstone Air
Hide full review

Is Silverstone Air Legit?

Silverstone Air earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Silverstone Air to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Silverstone Air is known for their high standards and safety. If you're thinking about dealing with Silverstone Air, it's wise to check how they handle complaints.

We found clear and detailed contact information for Silverstone Air. The company provides a physical address, 8 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Silverstoneair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Silverstone Air has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Silverstone Air Reviews 0

Looks like Silverstone Air has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Silverstone Air, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Silverstone Air complaint handling

Silverstone Air reviews first appeared on Complaints Board on Jan 27, 2020. The latest review cancelled flights refund was posted on Jan 27, 2020. Silverstone Air has an average consumer rating of 1 stars from 1 reviews. Silverstone Air has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Silverstone Air Contacts

  2. Silverstone Air phone numbers
    +254 740 100 100
    +254 740 100 100
    Click up if you have successfully reached Silverstone Air by calling +254 740 100 100 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 740 100 100 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 740 100 100 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 740 100 100 phone number
    24hr Call Center
    +254 796 460 861
    +254 796 460 861
    Click up if you have successfully reached Silverstone Air by calling +254 796 460 861 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 796 460 861 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 796 460 861 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 796 460 861 phone number
    Reservations
    +254 737 751 369
    +254 737 751 369
    Click up if you have successfully reached Silverstone Air by calling +254 737 751 369 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 737 751 369 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 737 751 369 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 737 751 369 phone number
    Sales Office
    +254 713 254 254
    +254 713 254 254
    Click up if you have successfully reached Silverstone Air by calling +254 713 254 254 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 713 254 254 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 713 254 254 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 713 254 254 phone number
    Mombasa
    +254 796 460 865
    +254 796 460 865
    Click up if you have successfully reached Silverstone Air by calling +254 796 460 865 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 796 460 865 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 796 460 865 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 796 460 865 phone number
    Ukunda
    +254 782 700 900
    +254 782 700 900
    Click up if you have successfully reached Silverstone Air by calling +254 782 700 900 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 782 700 900 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 782 700 900 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 782 700 900 phone number
    Lodwar
    +254 733 870 871
    +254 733 870 871
    Click up if you have successfully reached Silverstone Air by calling +254 733 870 871 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 733 870 871 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 733 870 871 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 733 870 871 phone number
    Kisumu
    +254 754 806 561
    +254 754 806 561
    Click up if you have successfully reached Silverstone Air by calling +254 754 806 561 phone number 0 0 users reported that they have successfully reached Silverstone Air by calling +254 754 806 561 phone number Click down if you have unsuccessfully reached Silverstone Air by calling +254 754 806 561 phone number 0 0 users reported that they have UNsuccessfully reached Silverstone Air by calling +254 754 806 561 phone number
    WhatsApp
    More phone numbers
  3. Silverstone Air emails
  4. Silverstone Air address
    Ground Floor, Aerlink House, Wilson Airport, Nairobi, Kenya
  5. Silverstone Air social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Silverstone Air contacts
Silverstone Air Category
Silverstone Air is ranked 212 among 221 companies in the Airlines and Air Travel category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.