Simple.biz
Reviews and Complaints

In my experience, Simple.Biz has proven to be an exceptional company to work with. Their dedication to providing exemplary client support is evident from the very first interaction. They are incredibly responsive and always make a sincere effort to address and resolve any issues or concerns that may arise during the website development process.

One thing that immediately stood out to me is how they prioritize the needs of their clients above all else. They take the time to listen to your ideas and objectives, and then use their expertise to provide valuable input that enhances the functionality and aesthetic of the website. I've had several clients positively rave about the level of service they received from Simple.Biz, and I can say with certainty that their satisfaction is in large part due to the company's unwavering commitment to quality.

What's more, working with Simple.Biz takes the frustration and complication out of website editing. They provide a straightforward approach that simplifies the process and makes it easy to manage, regardless of your level of technical expertise. Overall, I can confidently recommend Simple.Biz to anyone in need of top-notch website development services. They truly are the epitome of a first-class company that goes above and beyond to exceed expectations.

I am beyond thrilled with the work that Dillon has provided for our website on Simple.biz. His ability to update our site in a timely manner has always left me feeling grateful and impressed. I can't tell you how many times I've reached out to Dillon with a request for an update, only to have it completed well before the deadline I had in mind.

And not only is Dillon fast, but his updates are accurate and show a true understanding of what we're looking for. His creativity and attention to detail are evident in every update he provides.

Overall, I have to say that Dillon's performance has far exceeded my expectations. I feel lucky that we have him working on our site, and I know that we'll continue to see great results thanks to his hard work and dedication. If you're looking for someone who can help take your website to the next level, then Dillon and Simple.biz are definitely worth considering!

I recently had the pleasure of working with simple.biz to develop a website. The team's approach was both creative and functional, and they exceeded my expectations throughout the entire process. From the initial consultation to the launch of the website, simple.biz kept me informed and involved every step of the way.

One of the standout features of simple.biz's service was their communication. Iain, the project manager, was attentive and responsive, regularly checking in with me to ensure that I was satisfied with the work that was being done. This attention to detail made me feel like a valued client and instilled confidence that my project was a top priority for simple.biz.

The final result was an outstanding website that truly exceeded my expectations. The site was visually stunning, user-friendly, and perfectly reflected my brand image. Simple.biz's attention to detail ensured that every element of the site was tailored to my needs and preferences.

Overall, I can strongly recommend simple.biz to anyone in need of website development or digital marketing services. They are a team of skilled professionals who truly care about their clients and are dedicated to delivering top-quality results. The regular communication and personal touch of working with Iain made the process a breeze and I am thrilled with the final result.

When it comes to developing websites, it's essential to work with someone who understands the technical jargon and can translate complex ideas into simpler terms. That's precisely what we experienced when working with Damian at Simple.biz. From the get-go, Damian had a clear understanding of what we were looking for, and he quickly set out to map out the project requirements.

Throughout the project, Damian kept us informed and updated, resulting in a seamless and enjoyable experience. The final product was impressive, and we were thrilled with the innovation and creativity that went into it. We could not have been happier with the result – the website launch went smoothly, and we received excellent feedback from our clients.

In short, our experience with Simple.biz was excellent. Damian's expertise, attention to detail, and exceptional communication skills made this project a resounding success. We highly recommend his services and look forward to working with him again on future projects. Thanks for a job well done!

As a business owner, it's safe to say that finding a reliable web development company is key to ensuring the success of your online presence. Unfortunately, my experience with Simple.biz has left me feeling nothing but disappointed and frustrated.

Initially, I was drawn to this company because of their promise to provide affordable web design services. I paid $1200 for the development of my e-commerce website, but I quickly realized that their promises of quality work were nothing but empty words.

To begin with, the communication with Simple.biz was subpar at best. Despite the promises made by my main point of contact to keep me informed on the progress of my website, I was left feeling completely in the dark. It was impossible to get any updates from them, especially from the individual who helped me with my website design. He would make promises to call me back but never did, causing me so much frustration.

Furthermore, I was promised that my website would have a total of 120 items, yet I only counted about 5. This made me wonder if the company was in the habit of making false promises just to get sales. As someone running an e-commerce business, the number of products on my site plays a crucial role in attracting potential customers. It's no wonder that I'm not seeing any growth in my business despite having my own website.

To make matters worse, I recently requested a refund as I could not see any future collaboration possible with them. Having paid for services that were not delivered, I thought I had a reasonable expectation to request a refund. However, even after many attempts to contact them, I still have not received the refund.

What's more alarming is that this company has hidden clauses that stipulate that once they have completed their work on your website, they own it! This is simply unacceptable, as it means that they could essentially take down your website if you don't continue doing business with them.

All in all, my experience with Simple.biz has been nothing but regretful. I would advise everyone to steer clear of this company and its empty promises.

When working with Simple.biz on the initial website design process, the experience was exceptional. The team was highly communicative and responded to all of our concerns and questions in a timely manner. Everything seemed to be running smoothly and we were quite pleased with the results. However, after the website had been live for seven months, we found that we needed some essential updates made to it.

Unfortunately, the experience we've had with Simple.biz while trying to make these updates has been less than stellar. We have had to deal with three different individuals, none of whom have been very responsive or timely in their replies. It would often take several days to hear back from any of them, if at all. And when we did finally hear from them, it seemed like we were just getting canned responses that did not address our specific concerns.

Additionally, we have noticed a number of mistakes and problems with the updates that they have made. For instance, there are now duplicate headers and the links from these headers take us to the wrong pages. Furthermore, we have noticed that the social media icons are now hidden behind the phone number, which makes it difficult to access these links. When we have tried to reach out to the Simple.biz team to address these issues and request explanation, we have been met with silence.

All in all, we are quite disappointed with the current service we are receiving from Simple.biz. We had high expectations after our initial experience with them, but it is becoming more and more clear that their attention to detail and responsiveness is lacking. We hope that they will take our concerns seriously and work to improve their service going forward.

I recently signed up for services with Simple.biz, an online company that promised to deliver a complete website within three weeks. However, it has now been three months and I still do not have a live website. Despite trying to reach out to the company for answers, I have received no response. Additionally, I have been asked to pay monthly servicing optimizing fees despite the fact that my website is not even complete. To make matters worse, I was recently informed that Simple.biz cannot speak to me until I pay these fees.

My experience with this company has been incredibly frustrating and disappointing. I have been misled and dragged along for months with no answers or progress. I can now confidently say that Simple.biz is nothing but a scam of a company with con artist people who lie and take advantage of their customers. I would strongly advise anyone considering this company to think twice before getting involved.

To provide further evidence of my experience, I have all necessary documentation available for review. I want others to be aware of the risks associated with doing business with Simple.biz in order to avoid the same mistakes that I made. It is clear that this company needs to be investigated and I would never recommend anyone to use their services. Overall, this has been a frustrating and upsetting experience that has not only wasted my time but also my money.

I am extremely dissatisfied with my experience with Simple.biz, a web development company that I contracted to create two websites for me in September of 2021. Unfortunately, I was never able to view the completed websites online, as the web hosting fees they proposed were higher than I anticipated. Despite this setback, they assured me in an email from November 16th of that year that they would process a full refund for the total amount of $798 for the two websites. To date, I have not received my refund, despite multiple attempts to contact them via phone and email. Furthermore, my phone calls have now been blocked, leaving me with no means of communicating with the company.

My disappointment with Simple.biz has left me with no choice but to warn others about their poor business practices. While I believe that the complaintsboard.com would be a suitable platform for sharing my experience, I have been unable to verify whether or not Simple.biz is a member of this organization. I would greatly appreciate any guidance on how to properly voice my concerns and dissatisfaction with Simple.biz, in order to warn others and prevent them from suffering similar losses.

As someone who has interacted with Simple.biz before, I have some mixed feelings about their services. On one hand, it seems like they are genuinely trying to assist small businesses in getting started, which is a noble endeavor. However, there are some serious concerns that potential customers should be aware of before deciding to work with this company.

First of all, there have been reports of the company being promoted by individuals with a history of scamming people. While I can't personally verify those claims, it's certainly something to keep in mind when considering whether or not to do business with them.

Another issue that I experienced firsthand was the fact that Simple.biz essentially owns your website once you sign up for their service. This means that you cannot transfer your site to another server, effectively holding you hostage to their monthly service fees. I was shocked to find out that they charge upwards of $100 a month for this service - when you can easily host your own site for less than $100 a YEAR.

To make matters worse, Simple.biz tried to trick me into reducing my 40-page site down to just 10 pages, claiming that it would be in my best interest. As it turns out, that was a terrible mistake. My Google traffic plummeted from thousands of views per month to essentially zero. What's more, their SEO services - which are supposedly included in the monthly fee - were non-existent. I can't help but feel that they sabotaged my business, and I regret ever signing up for their services.

So, in summation, I would caution anyone considering working with Simple.biz to really think things through and do their research. If you are a new business just getting started, this might be a decent option for you. However, if you already have an established business with traffic, I would strongly urge you to look elsewhere. You need a more sophisticated service, one that is transparent and has a proven track record of success. This is a fair and honest assessment based on my own experiences and the facts as I understand them.

Having worked with Simple.Biz for over three months now, I deeply regret that I cannot recommend this company to anyone interested in website design and SEO optimization. Upon analyzing our website, we found that our ranking was minimal at best, and there was an alarming lack of SEO optimization. I reached out to a supervisor, who promised me that we would rank on the first page of Google within three weeks. However, it has now been three months, and we have yet to see any improvement.

The supervisor's response was that it is our responsibility as clients to send in keywords for the SEO team to optimize. This came as quite a surprise to us, as this is a service that is typically included with all other SEO and web design companies. The company's communication leaves much to be desired, with the only contact we receive being a response to our emails. We do not get updates on the progress of the site or any reporting on its performance.

Additionally, I find it concerning that Simple.Biz uses SEObility for analyzing SEO on sites. The numbers and the word count do not match any other SEO analyzing site, and the word count is often inflated on SEObility. On top of that, I was told that I could not get in touch with the salesman who had initially promised the services and ranking on Google. The only option was to send an email and wait for a response. The salesman falsely claimed that he was the highest authority in the company and that there was no number to contact anyone else in the office.

In summary, I strongly advise that you take the time to do your own SEO analyzing on Simple.Biz and other projects they have served before investing in this company. Based on my experience, I believe that working with this company may leave you in a financial hole without any meaningful results to show for it.

This company totally ripped off my daughter for a months fee and the 650.00 to build the site. Basically they copied the old site and posted it without our approval. We contacted the previous site builder and they told us to take it down immediately or they would take action against us as it was exact. We contacted Simple Biz and was told sorry but they did the work and would not reimburse us and in fact was going to charge us another month fee. We are in process of hiring attorney to get our money back.

When we decided to entrust Simple.biz with our website, we were hopeful that they would be the perfect partner to help us achieve our online goals. However, despite our best efforts, it unfortunately became clear that we had different visions for our site and we ultimately were not able to get what we had hoped for out of the partnership.

Despite this setback, we have to give Simple.biz credit for their professionalism and willingness to work with us to find a mutually agreeable solution. Ultimately, we decided that the best course of action would be to request a refund, and we were pleased that Simple.biz was able to honor our request without any fuss or complications.

While we are disappointed that things didn't work out as we had hoped in this case, we would still recommend Simple.biz to other businesses who may be looking for a web design partner. After all, just because their approach didn't mesh with our specific needs doesn't mean that they aren't a great company overall. At the very least, we can say that they conduct business with integrity and professionalism, and that in our experience, they are a trustworthy and dependable service provider.

My personal experience with Simple.biz was absolutely horrible. Initially, I had high hopes of them delivering quality and professional services which would help my business grow. Unfortunately, that wasn't the case at all. To begin with, they started working on some things that we never even discussed or agreed upon, leading to a lot of frustration and wasted time.

To make matters even worse, when we requested a refund for their unprofessional approach to our project, they responded with insults and an extremely rude attitude. This type of customer service is completely unacceptable and has left a bad taste in my mouth.

As a business owner, I expect to be treated with a certain level of respect and professionalism, and Simple.biz failed to meet those basic standards. This experience has taught me to be more cautious when choosing a service provider, as not everyone has their customer's best interests at heart. I would definitely not recommend anyone to use this company for their services.