Singles50
Reviews and Complaints

This is an exercise is sharp practice. They take far more money from your account than you authorise them to. They have a role on renewal of premium membership that continues to steal your money even if you cancel and close your profile.
To end Premium subscription they recommend a long drawn out process of *POSTING or *Faxing a signed letter! I kid you not.

They will waste lots of precious time until they can deduct ANOTHER bill cycle. There are fake profiles, you'll never meet anyone on this. This is not a shout meeting anyone. It's about scamming you money. NEVER EVER SIGN UP TO ANY OF BE2 DATING SITES. They are not user friendly for stopping payments or ending memberships.

When anyone types in "singles50 review" there are pages of their own advertising. This is how they've kept the scam going, people think they're reading a review, not just advertising material from the scammers themselves. Even the banks know about this sharp practice company with no morals stealing people's money.

I purchased a one month membership on singles50 for $19.90 (Aus) and my account was charged over $80.00 (Aus) which I did not authorise - this is theft.

I strongly advise that you do not use this website. I'm now very concerned they will take more money. I've contacted my bank about the theft.

How do we stop this company exploiting vulnerable people?

We need to take action against them.

I have evidence of dates and funds stolen and evidence that I only purchased a one month membership.

I think it was around the 29th of September, not sure of the date, but I registered with Singles50 choosing premium, believing it was $9-11 I was very happy to register and maybe find my forever partner. When I went to register my car my payment failed. I went into my account and found that Singles50 deducted $239 out of my account. I am a struggler and I am very upset about this. I am one to take things further but looking at all the complaints online about the same issue with Singles50 I will take this further if I don't get a response and the this issue is not rectified. I am sure you have every intention helping single people but this is just not exceptable.

I look forward to hearing from you.

Kind regards
Marie Landgrebe
[protected]@gmail.com

I am wishing to cancel my subscription and have my money refunded I joined for what I was lead to believe was a $11 a month subscription and have been charged $239 on my account and this is unacceptable please I'm a single mother with children to take care of and a budget to follow to have this amount of money taken out of my account puts all my finances under extreme stress and depression please refund my money back

I agreed to pay $9.99 for a service and was charged $235, which they claim I agreed to.

They blocked my account until it was paid which meant I couldn't close it or unsubscribe. My bank picked up the fraud an immediately stopped payment. Never the less I am being bombarded by their Martin Bell to pay up with threats of escalating fees and my credit rating being effected.

It's a blatant scam and I have screen shots from them that prove it.

I have contacted Scamwatch in Australia plus other agencies along with a similar service in Luxembourg.

Hi there.

My name is sirlei Leiper and I have been charged £209.40 and I have no idea why? I have never created an account with yourselves and I wish to get that money refunded to me. Please contact me on [protected]@hotmail.com. I can't understand how you have my account details or anything so I would like to know where this has came from. Please get back to me ASAP as I need the money refunded.

Thanks.

Sirlei Leiper

I am wishing to cancel my subscription and have my money refunded I joined for what I was lead to believe was a $11 a month subscription and have been charged $250+ on my card this is not acceptable and the service is substandard to say the least I will Ben taking my complaint further I'm a single mother with children to take care of and a budget to follow to have this amount of money taken out of my account puts all my finances under extreme stress
Rma82

Hi, my name is Voinescu Sabina Maria and I want to cancel my account and also request my payment back . Im completely unsatisfied and also I have been missinformed about the steps and the payment. I joined on the first week of august and now I received a mail that if I dont pay 350 Lei you are going to block my banck account . For a site that is made for the people in the 50's or 60's it seems like a total missedinformation and very easy for them to get tricked . I want solutions right now. Also I tried so hard to get in touch with someone from this company, they shouldve had all contact and the phone number also my account was blocked and this was a lot harder for me to contact them .

I'd like to cancel my membership . I have just joined this site and the matches do not meet the criteria I have selected, which the membership stated there would be a money back guarantee. there are scammers and it's not a great offering. I asked for age bracket and a state to be included but this has not been considered. Can you please cancel my membership immediately as I'm
Very unhappy with your service . Can you advice the process ASAP, no one uses faxes so this method is not acceptable

Hi I sign up with single 50 2 month aga and stopped getting emails or notification I was very surprised there is no services on the web site to get in touch with customer services.
Can you please let me know how to proceed to get in touch with someone who can help you took my membership but I can not use the site properly.
Thanks Emmanuellejosz
[protected]@gmail.com

I want to cancel my membership and request a refund under the Membership Guarantee. I am very unhappy with my experience so far on this site.

The prospects offered are not at all suitable and I see no point in continuing.

I would also like to complain about incredibly difficult it has been to try to do this. Actually I believe unethical.

I have tried everything on the app and online to find any kind of CONTACT FORM as mentioned in the price guarantee, there seems to be no link or contact except me finding this site - which I hope is correct.

I ask for immediate action to terminate my account and refund me.
I would like an email response asap to confirm that I have reached the right place and my request is being actioned by this site.

Naomi Morrow - [protected]@yahoo.com.au +[protected]

Hi janice williams here. I have just had on 1st july an unauthorized credit card payment processed. I did not authorize this payment - I would like it refunded straight away. I did not even know that my account was still operating. Please cancel everything. I do not have this sort of money to pay out. I was shocked when I saw the money taken out of my account and will have trouble paying this month. Thanks janice williams

My sister was a member of this website.. for a brief. Of about 2 months did not like the site and did not meet anybody there so discontinued her membership.

She did not sign up for auto-pay and did not sign up to further her membership.
She is a registered disabled person on a low income.

She has been harassed to pay additional fees for a membership that she did not even want.

I have never seen such a thing in my life.
The emails are scaring her and she's not even on this site which is easily checkable if they would have logged on to see

I signed up with Singles50 for a period of a month.

An initial amount of R396 was deducted on the 31st of May.

On the 1st of July an unauthorised amount of R1, 999 was deducted, for which I don't believe I gave permission.

From: Customer Service
Date: 04 July 2019 at 12:56:32 SAST
To:

Subject: Re: [Ticket#[protected]] Request to cancel su [...]
Hello,

Thanks for your message.

We're sorry that you don't want to continue your membership but a withdrawal from your contract and a related refund are not possible. Our Terms and Conditions do not offer a refund for any unwanted or unused Premium membership.

However, we appreciate that you want to cancel your subscription so that it will end after the first cycle. You can, therefore, continue to use your Premium membership until 30/07/2019. There will be no payments after this date, but if you've paid with installments they will continue until the expiry date.

If you have any questions just email us back.

Sincerely,

Singles50 Customer Service
____________________
Email: [protected]@singles50.co.za
Site: www.singles50.co.za

be2 S.à.r.l. 13 rue du Commerce, L-1351 Luxembourg
Commercial Register: B123206
Managing Director : Laetitia Pateau

07/03/2019 11:21 - Suzanne Schubert wrote:
Please also verify that credit card payment of R1, 999 be reversed.

Many thanks

*** Sent from my phone ***

> On 02 Jul 2019, at 10:54, Customer Service wrote:
>
> Dear customer,
>
> We have received your message and we will try to answer within three working days.
>
>
> Kind regards,
>
> Singles50 Customer Service
>
> be2 S.à.r.l. 13 rue du Commerce, L-1351 Luxembourg
> Commercial Register : B123206
> Managing Director : Laetitia Pateau

Hi there,
I am a premium user on singles50.
I have started communicating with a lady named Gaby ( 50 ) that states she is from Gisborne ( New Zealand )
She now tells me she is in Mexico City.
I asked her how she got onto the New Zealand site. Her response was that you have the option on Singles50 to choose your country that you want to present yourself.
Is this correct?
Can you run a check on this lady and advise if she is bona fide.
Thankyou

Peter Hall
Managing Director | Accompany Ltd
e: [protected]@accompany.co.nz p: +[protected] | m: +[protected]
a: 229 Crawford Road, P O Box 16029, Bethlehem, Tauranga, New Zealand
w: www.accompany.co.nz

I am Tolley and I am a premium member of Singles50. A few days ago, I noticed that someone calls Williams has access to my account details.
He could access my personal characteristics such as changing my date of birth, height, photo... Even access my master data.
I did not pay more $170 to see a scammer manage my account. You have promised to protect my personal information.
If in reality you cannot do what you promise then I will ask you to refund my money.

Regards
Diez Kouadio

I just want to cancel my membership with Singles50.IE i am not happy with the service and i am not happy being threatened with debt collectors either, I think that is a disgrace and a downright cheek, Can you please get them to contact me and get this sorted immediately, I dont want to be involved with this scam anymore and i dont want to continue with this membership.

I actually met someone through Singles50, but my experience has been soured by the difficulty in cancelling my premium membership. I found the cancellation details on their FAQ page and followed them explicitly only to be advised that there is a 14 day minimum cancellation period. It turned out that I sent my cancellation 11 days before the next renewal date so now they are chasing me for another 6months payment and threatening to send a collection agency after me. I had cancelled that particular credit card for another reason so the automatic renewal didn't proceed.

My point is that the FAQ page did not mention anything about this 14 day cancellation period - so it appears they are trying to catch people out and grab extra money from members. Why else would they not be upfront about this?

I have contacted customer service several times, they eventually promised to have the relevant manager look into it but I haven't received a response. I will not be recommending this site to anyone, in fact I will be warning people to stay well clear. It seems they are not really very interested in helping people to find love, just making money out of vulnerable people.

To resolve this issue I want them to accept my cancellation as of 7 Apr 2019 when I sent it and agree that I am not obliged to pay another 6 month membership.

on sunday 19th may I closed my account with singles50.com because I didnt set this account up
I also informed them that a large amount of £191.76
had been taken from my account from this company.
I have tried to contact them and had no reply.
Iwould like to be assured that my account is now closed and the money taken from my account is returned back into my bank account asap.
kind regards
Christine Redfern
contact number [protected]
member number DM1146559
EMAIL [protected]@gmail.com

There is a man named Fred 62 from Tasmania
He writes with broken English has told me he doesn't live in Tasmania but in Parramatta Sydney. Now he has asked for me email and had asked me not to contact him on the Single 50 site but to only speak via email.
This is strange and I have alarm bells ringing.
Please contact me so we may discuss further
Regards Vicki Taylor r