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1.0 4 Complaints
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Site Dudes Complaints 4

ComplaintsBoard
N
12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Site Dudes Website builders

was told I'm paying for a website with unlimited upgrades and hosting for $50 a month and they told me the website initial fee of $500 was for a service and not a website. So therefore they own my website which is part owner of my company. Why would I make site dudes a part of my company. This is ridiculous and then there manager offer me 3 options that benefits him, not me and wants me to go for it. I wouldn't recommend anyone to deal with this company and if you want to hear from me personally call me at [protected]

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2:58 pm EDT
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Site Dudes refund

I am having a dispute with Site Dudes as well. On Thursday I was telephone solicited by their rep who talked me into joining up. They took my credit card info and charged my account for $150.00. This was to represent $100.00 for building a website and $50.00 for the 1st month. On Monday am I telephoned them to advise that we had decided not to go ahead at this time due to various circumstances.
When I asked what my refund would be they told me 0.00.
they did not even build a site for me since I did not give them any info yet to do as such. so this is a straight out rip.
No WEBSITE AND THEREFORE NO 1 MONTH SERVICE. This is not even reasonable. I am just appalled since they telephone solicited me on Thursday and this is only Monday am.
Any comments are welcomed.

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9:14 am EDT

Site Dudes You really do get what you pay for

I used Site Dudes but recently switched to A&O Systems Group. They did a complete revamp of my site for just under a grand and a small monthly to maintain the site, features and hosting service. The difference now is that I am getting calls from customers and form email submissions, whereas with Site Dudes I never did. So you really do get what you pay for. Site Dudes sites do look nice, though. But don't judge a book by its cover, as they say.

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VanMD
CA
Jul 25, 2018 9:29 pm EDT

I've been reading these posts and I have to comment here. First of all, regarding the BBB comment and Site Dudes not being an accredited. Keep in mind that COMPANY CRACK HEADS get "accredited" by the BBB. So regardless of company, A&O Systems Group or this Site Dudes company, neither one of them wins in my eyes. Oh, and NEITHER ONE OF THEM IS ACCREDITED. Anyone considering a website HAS TO DO THEIR OWN RESEARCH, just as I did. My findings are _more_ companies have first page ratings for popular keywords with A&O Systems Group. Example: "Edmonton painters" clearly demonstrates a first page rank, for a small painting company in Edmonton and for keywords that are difficult to attain such a high ranking for.

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Merlin_1
Toronto, CA
May 31, 2015 6:25 pm EDT

We switched from Site Dudes to A&O Systems Group a couple of years ago as they had a $19.99 offer for three months, then a regular rate of only $29.99. That's a big difference epically when compared to Yellow Pages web sites which are not that good to begin with. The biggest difference I found between all of these companies is that A&O Systems Group just "has it". They have a good combination of interpersonal skills and are deeply knowledgeable - not only on the Web Site front but in a number of other areas. I didn't want my web site looking like something out of a comic book, especially considering that's all my customers are looking at these days - web sites. So I've tried a small firm which I found too expensive, then yellow pages, site dudes, then A&O Systems Group. I have to admit I'm happiest with A&O Systems Group.

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1Core
Kitchener, CA
Jun 11, 2014 11:25 am EDT

Actually a B rating and the company is not BBB accredited. 17 complaints in 3 years including a false advertising review.

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Maryanne Mo
Toronto, CA
Dec 04, 2013 12:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been with Sitedudes for over a year now and they have been great! I am a mortgage agent and my website is an important part of my business and I have depended on Sitedudes and they have not let me down. My site looks great!

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SolictedButDidNotSignUp
US
Oct 29, 2013 10:03 am EDT

According to BBB Review: http://www.bbb.org/kitchener/business-reviews/web-design/site-dudes-in-toronto-on-1203232. Sitedudes.com is not BBB Accredited

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SiteDudes.com
Toronto, CA
Jan 24, 2013 9:52 am EST

RE: Complain by Diray
I represent SiteDudes.com, and I have a sneaky suspicion that Diray's comment is a fake complaint made by somebody working at A&O Systems Group. One look at their website would make one wonder how anybody would be willing to pay A&O Systems Group money for a website.

Site Dudes creates high quality websites for each and every customer. While this is true, we never make promises about website traffic because this is something that can only be achieved through efforts made by the client or through SEO (a service we provide extra).

RE: Comment by JustSoYouKnow
Like with most service providers, it is easy to find negative reviews regarding their services across the Internet. When you've served thousands of small businesses like we have over the years, it is unfortunate that the few dissatisfied customers are often louder than the thousands of happy customers that we have. At the end of the day we offer a service that most are happy with, which has earned us an A- BBB rating. One must take these review sites with a grain of salt.

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JustSoYou know
Lethbridge, CA
Dec 17, 2012 1:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Mr. YeaSure seems to spring up on all SiteDudes complaints. Being from Toronto, it seems logical to assume that the mocking tone of YeaSure is in fact someone working for SiteDudes. Sadly, with such an attitude, I am going to believe all the reviews I read concerning SiteDudes, and there are a few out there, and so far 4 of 5 are not only negative, but badly negative. I would suggest to SiteDudes to pay better attention to the staff they employ, and maybe have them follow sensitivity training.

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YeaSure
Toronto, CA
Nov 27, 2012 9:18 am EST

Well, I am not sure where the difference came from? Did they put in a customer attracting scent in the website that might be attracting customers? I think it's pretty dumb to assume that changing the provider did the trick.
Maybe since you paid $1000 plus a monthly fee, psychologically, you think you are getting more calls from customers. You are just feeling guilty that you didn't stick around without losing $1000...

Just sayin'

Is Site Dudes Legit?

Site Dudes earns a trustworthiness rating of 77%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Site Dudes is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Site Dudes, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Site Dudes. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for sitedudes.com can be seen as a positive aspect for Site Dudes as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Site Dudes's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sitedudes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sitedudes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Sitedudes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sitedudes.com may offer a niche product or service that is only of interest to a smaller audience.
  • Site Dudes protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
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5:20 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Site Dudes was a very bad experience for me. The site they created could have been done better by my 10 year old nephew. When I attempted to work with them to improve I recieved no collaboration, input, suggestion or partnership. They simply told me to email them what I wanted and they would make changes. When I asked to speak to someone to discu...

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Overview of Site Dudes complaint handling

Site Dudes reviews first appeared on Complaints Board on Jul 16, 2012. The latest review Website builders was posted on Sep 27, 2016. Site Dudes has an average consumer rating of 1 stars from 4 reviews. Site Dudes has resolved 0 complaints.
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  1. Site Dudes Contacts

  2. Site Dudes phone numbers
    +1 (416) 203-4098
    +1 (416) 203-4098
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    +1 (800) 840-1797
    +1 (800) 840-1797
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  3. Site Dudes emails
  4. Site Dudes address
    500 King St W., 3rd Floor, Toronto, Ontario, M5V1L9, Canada
  5. Site Dudes social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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