Menu
For Business Write a review File a complaint
SkillShare Customer Service Phone, Email, Contacts

SkillShare
Reviews and Complaints

www.skillshare.com

Learn how the rating is calculated

1.0 25 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SkillShare Complaints 25

ComplaintsBoard
J
2:39 am EDT

SkillShare Stay away

At first, I would like to say that they have some advantages. Their classes are fine but they are not worth your money.
This story with charging money after the free trial expiring happens again and again. I was charged just like other people and I am angry just like them. I tried to contact them and explain that I would prefer to be asked whether I want to pay for classes. Because it looks like they decide for me.
Don't fall for their ads and low prices. It's just a trap to make you pay more and more.

Read full review of SkillShare
Hide full review
ComplaintsBoard
B
12:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SkillShare service

Hello,
I just got a bill stating that skillshare charge 96 dollars from my account because my trial had ended and they automatically set up an annual membership. Why this would happen? Why there was not anything announcement to me prior to the day you made a transaction?

I am not happy and actually angry with the way your company work. I totally cannot afford the fees for a year. I trust your company and I did have a great time studying new things with you but what you did not make me satisfied and fair enough to continue! I already cancel my membership . I urgently ask for the refund.

Thank you.

Read full review of SkillShare
View 0 more photos
Hide full review
ComplaintsBoard
R
2:41 pm EST

SkillShare Membership trial

I signed up for their 3 month trial membership. A week before the trial period ended I went to my account on their website and went through the process to cancel my account. I thought that was that, and I was done. A week later I got a notice that my credit card had been charged for the full year membership. I immediately wrote to their support email given to dispute the charge and say that I had cancelled my membership but I have had no response.

Furthermore at the same time my credit card was hacked. I use this particular card for very few things, so I am certain the breach is connected with Skillshare.

Read full review of SkillShare
Hide full review
ComplaintsBoard
M
12:53 am EDT

SkillShare Trial

I signed up for their trial which cost me only $1. I paid $1 only to try their website, but about two weeks later they charged me and took $95 from my card without my permission. When I contacted customer service to find out what was going on they said that I was supposed to read their terms and conditions more carefully. They said that after two weeks of using I was automatically signed up for a year subscription. They said they were not able to refund me my money and cancel my account. So they blamed me and said that it was all my fault.

Read full review of SkillShare
Hide full review
ComplaintsBoard
F
9:29 am EDT

SkillShare They delayed the classes and didn't return money

I choose two classes from the website www.skillshare.com. But at the beginning of each class, the rep called me and delayed the beginning of the course. It happened three times, and I finally asked for refund and choose another class. But the situation was the same, but at this time no one contacted me before and no refund was provided. So be careful if you use this website or leave comments if you have the similar situation with these scammers.

Read full review of SkillShare and 4 comments
Hide full review
4 comments
Add a comment
K
K
Kate Cole
US
May 11, 2019 4:19 pm EDT

Dear @skillshare I have contacted you for a refund re: an unauthorized charge. Apparently, you charged my bank account even if I have canceled my subscription and it was not me who used your service. THIS IS JUST SO HORRIFYING (when I need to pay hospital bills).

View 0 more photos
G
G
Grace Briones Ade
US
Apr 21, 2019 6:53 pm EDT

Check my activity and i never fi ish not a single one video because the app your app is not working. I canceled the subscription and deactivate but i was still charge $99 i need refund also no customer service is getting back to me

M
M
mmmc
US
Dec 12, 2018 4:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They charged me after not giving any notice that they will and now they replied "will get back to you soon" which doesn't provide me any solutions.
I don't know how else to reach out to them except via email - clearly they just send out templates.

M
M
Mendo
FR
Aug 15, 2018 3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir or Madam,

I would like to cancel my online classes subscription with immediate effect.

Reason: I cannot use them.

Thanks.

Sincerely

Matt Mendo

SkillShare Reviews 0

Looks like SkillShare has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent SkillShare, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of SkillShare complaint handling

SkillShare reviews first appeared on Complaints Board on Apr 1, 2014. The latest review My account is deducted of 383.88 Pln without any confirmation from my side. was posted on Sep 8, 2023. SkillShare has an average consumer rating of 1 stars from 25 reviews. SkillShare has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.7
1825 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. SkillShare Contacts

  2. SkillShare emails
  3. SkillShare address
    210 Elizabeth St., New York, New York, 10012, United States
  4. SkillShare social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
SkillShare Category
SkillShare is ranked 13 among 257 companies in the Online Learning Platforms category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.