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CB Drug and Alcohol Testing Smart Start Approximately $200 in false charges and an $85 tow bill!!
Smart Start

Smart Start review: Approximately $200 in false charges and an $85 tow bill!!

K
Author of the review
10:25 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This company has repeatedly charged me for "violations" ie locked out, false statements and when you complain, NOTHING GETS DONE. I am NOT ALONE in shady business practices with this company. If you file an incident report you are SUPPOSED to have a reply within 7-10 business days. That is a joke! It is just more money to them. THIS NEEDS TO BE INVESTIGATED!

Desired outcome: Put this "business" on notice, refund my money and fine them SUBSTANTIAL $$$ for doing these shady/illegal practices

Confidential Information Hidden: This section contains confidential information visible to verified Smart Start representatives only. If you are affiliated with Smart Start, please claim your business to access these details.

Update by Karen Peter
Feb 26, 2025 10:27 am EST

My email is kp10311955@gmail.com

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