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CB Investment, Insurance and Financial Review of Smile Generation / Comenity Bank / Bread Financial
Smile Generation / Comenity Bank / Bread Financial

Smile Generation / Comenity Bank / Bread Financial review: Dental work / credit

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The La Quinta office provided defective replacement teeth and was charged on a Comenity Bank Credit Card. Within 30 days of the work becoming defective I contacted the Bank to stop payment and filed a dispute. After 7 months, while I had made all payments on time, they finally removed the charges and were going to refund my overpayment. My 7-31-23 statement showed a zero balance and a $1900.00 overpayment. Before refunding me the overpayment they allowed the Dentist to re charge the fees and put me at square one again. I found that Comenity Bank was just a collection arm of Smile Generation and offered no protection to the Consumer. They co-op with many types of companies and offer their Credit Card, BEWARE of UNSRUPULOUS PRACTICES IN SUPPOERT OF SELLERS.

Desired outcome: FULL REFUND

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