Smithville’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I recently contacted Smithville to inquire about upgrading my internet service for faster speeds
I recently contacted Smithville to inquire about upgrading my internet service for faster speeds. To my disappointment, they informed me that in order to achieve better speeds, I would need to pay for the upgrade of their equipment, which would cost around $300-$400. I find this to be quite unfair. Why should I have to bear the cost of upgrading their outdated equipment just to receive the service I'm already paying for? It's worth mentioning that I initially signed up for their fiber-optic service when it was first introduced, so it's understandable that the equipment may be outdated. Currently, my speeds are consistently below 300 megabytes, despite paying for that exact speed. The actual speed I receive varies depending on the time of day, but I never come close to the 300 megabytes I'm supposed to be getting. *(I'm actually looking to upgrade to 1 gigabyte speed.)
Is Smithville Legit?
Smithville earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Smithville. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Smithville has claimed the domain name for smithville.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Smithville.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Smithville.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a smithville.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Smithville protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Smithville Reviews 0
If you represent Smithville, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Smithville
Overview of Smithville complaint handling
-
Smithville Contacts
-
Smithville phone numbers+1 (812) 876-2211+1 (812) 876-2211Click up if you have successfully reached Smithville by calling +1 (812) 876-2211 phone number 0 0 users reported that they have successfully reached Smithville by calling +1 (812) 876-2211 phone number Click down if you have unsuccessfully reached Smithville by calling +1 (812) 876-2211 phone number 0 0 users reported that they have UNsuccessfully reached Smithville by calling +1 (812) 876-2211 phone number+1 (812) 935-2405+1 (812) 935-2405Click up if you have successfully reached Smithville by calling +1 (812) 935-2405 phone number 0 0 users reported that they have successfully reached Smithville by calling +1 (812) 935-2405 phone number Click down if you have unsuccessfully reached Smithville by calling +1 (812) 935-2405 phone number 0 0 users reported that they have UNsuccessfully reached Smithville by calling +1 (812) 935-2405 phone number
-
Smithville emailsmatt.narey@smithville.com88%Confidence score: 88%copyright@smithville.com79%Confidence score: 79%Legal
-
Smithville address1600 W Temperance St, Ellettsville, Indiana, 47429-1028, United States
-
Smithville social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Jumbo Electronics
20 reviews
Own Zone
8 reviews
Direct IT Staffing
5 reviews
Crystal Group
3 reviews
Plotsoft / PDFill.com
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!