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Smoke51.com operates out of the beautiful state of Florida.
They operate a site that sells a smokeless alternative to cigarettes.
They very plainly state that you can try their product for 30 days for free, and if you want to keep the product, they will then charge your bank account $89.97 at the end of 30 days.
I just reieved this product last thursday, Nov.4, 2009 and I just found out that they have already taken the $89.97 out of my account! That's not even a week!
This has caused me 2 over-drafts at $30.00 each plus the costs of the check! I cannot afford this as I am on disabilty and live on a very limited income.
I called them and they said they would only give me my money back when I return the item.
That's B.S. as they weren't supposed to take the money out until 30 days. Why should I trust them that they will refund my money when I send the protect back?
This is totally unethical and I'm sure the state of Florida doesn't appreciate scam artists that makes Florida look bad.
I want my money refunded immediantly!
Here is the pertinant info:
WWW.Smoke51.com
3101 W. Hallanddale Blvd.
Pembroke Park. Fl. 33009
[protected]
Smoke 51
The complaint has been investigated and resolved to the customer’s satisfaction.
They keep trying to take money from my account and I haven't even ordered from them. They go under different names like esmoke and other crap and then take money from your account.
Anita, Azure or whoever you are. You are just a person that is trying to trash a company for no reason. You even changed your name to try and hide what you are doing. I am sure everyone reading this site can see just as well as i do that all you are trying to do is promote 1 company by trashing another. I on the other hand am an employee of Smoke 51 and make it well known because i am on here to try and help clients of this company out if they have a problem. So to all that need to get in touch with Smoke 51 for any reason our customer service # is [protected] and our hours of operation are from 9am - 5pm eastern time Monday - Friday.