Smooch.com’s earns a 1.0-star rating from 3 reviews, showing that the majority of users are dissatisfied with dating experience.
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Dating site
Hi I have just joined this dating site Smooch.com. Its free until you want to do anything any good no problem with that so I paid their price which was half there usual price so I paid £15 on my credit card. I started on my profile as you do fine uploaded my photo ok had to be checked which I understood it had been accepted on other sites with no problem it was only my face nothing bare nobody else in photo it was the bog standard photo so I waited using the site seemed good then I looked it had been rejected no reason why. OK I just uploaded another bog standard photo but that was also rejected kept saying please select a user every photo so I tried to contact them just saying why and explaining my problem no human response just a machine with do's and don'ts well my photo was a do and I am still waiting for a response, don't join this site waste of time more importantly waste of cash? typical photo supplied
The thing i dislike is they say its free, they then find a way of charging you some money for a improved
The whole idea of finding a partner is a good one. The thing i dislike is they say its free, they then find a way of charging you some money for a improved (smooch experience) When i found this out and the fact they kept sending me emails telling me someone liked me and i tried to view who they were on about it was a advert for thier full experince i had to pay for. I told them to delete my profile and it too ages for them to do has i asked.
NEVER use this site i was there for a while met someone i like started dating i deleted my account months ago but turns out im still on there can't log in and says they dont have my email details theyre supposed to help relationship but all they do is $#*! u over for advertising money!
The site is run by complete amateurs written in an out-of-date programming language
The site is run by complete amateurs written in an out-of-date programming language. The splash screen says copyright 2010 but inside it says copyright 2006. The badly created CSS which is written by Jeff and has so many mistakes in it plus the endless site bugs it has. For example they have rules where you can block age range or smokers, add that user as a favourite and you can contact them. The chat messenger that doesn't work correctly, the search doesn't work if you copy/paste but does if you type it in.
They also charge you to remove the advertising. But if you add the Google pageads url etc to the hosts file (C:WindowsSystem32DriversEtc) you can do it yourself permantently for free. That will also remove Google from the other sites too. Like one of the other reviews said they are out to make money from the advertising only. A couple of users have also asked me in the past to click on some of the adverts which is against Google Adsense rules, which if reported would lose the site all their advertising.
The amount of fake pics and dating scammers on there is unbelieable but compared to Plenty of Fish (who are well known to keep fake profiles on there for hits/revenue) it's only small.
Is Smooch.com Legit?
Smooch.com earns a trustworthiness rating of 52%
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Smooch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Smooch.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Adult content may be available on smooch.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Smooch.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Smooch.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Overview of Smooch.com complaint handling
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Smooch.com Contacts
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Smooch.com emailsinfo@smooch.com100%Confidence score: 100%Supportsupport@smooch.com94%Confidence score: 94%support
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Smooch.com addressMinton Place, Victoria Street, Windsor, England, Berkshire, SL41EG, United Kingdom
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Smooch.com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Smooch.com contacts
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Hi,
Sorry to hear that you're unhappy. Our moderation team check every photo on the site to regulate quality and ensure that all photos are genuine. Your photo could have been rejected for a number of reasons including: it was too dark, it contained explicit or inappropriate content, your face wasn't clearly visible or it was not a genuine photo of you. If you think we made a mistake, please let us know and we will look into it for you.
Rest assured that we do not use automated responses, all customer care queries are answered individually by our in-house customer care team.
If you'd like us to investigate this further, please email press@smooch.com with your user ID and email address you used to join the site so that we can look into it for you.
Michaela
Smooch