SmoothieBox
Reviews and Complaints

So, I ordered my first SmoothieBox on the 15th of last month. Unfortunately, it seems like it got stuck in Vegas and probably melted. I was pretty disappointed, but I reached out to customer service and they were really helpful. They offered to send me a replacement box, which was supposed to go out three days ago. However, it seems like it's just stuck somewhere and hasn't moved since then.

I really want to give SmoothieBox a chance because I've heard great things about their smoothies, but I'm starting to lose hope. I think they really need to find a new shipper because this is just not working out. I'm hoping they can figure it out soon because I'm really excited to try their smoothies.

Overall, I think SmoothieBox has potential, but they need to work out some kinks in their shipping process. I'm going to hold off on ordering another box until I hear that they've found a new shipper.

SmoothieBox is not a good choice for those who want good customer service. The management is not good and they don't seem to care about their customers. If you have any problems with shipping or billing, they won't help you. They don't seem to care about their loyal customers either. It's better to choose a different smoothie brand or make your own smoothies. This company should not be in the market.

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I recently tried SmoothieBox and was disappointed with my first order. Although the package slip indicated that I would receive five promotional smoothies, they were not included in the delivery. When I reached out to their customer service team, they acknowledged that it was a glitch but refused to make it right. I was frustrated with the poor engagement from both the customer service staff and the company president.

Overall, I would not recommend using SmoothieBox. Instead, I suggest trying DailyHarvest, which has a better track record of customer service and delivering on their promises.

I gotta say, I've had the pleasure of trying all four of the flavors that SmoothieBox has to offer, and let me tell you, it's a tough decision to pick a favorite. They're all just so dang delicious and fresh! I usually whip 'em up with either almond milk or coconut water, but I gotta admit, I tend to lean towards the coconut water because I'm a sucker for that slight sweetness it brings to the table. Overall, I'm super impressed with SmoothieBox and would highly recommend giving 'em a try if you're in the market for some tasty and nutritious smoothies.

I gotta say, I had a pretty bad experience with SmoothieBox. It was a real pain in the butt. They sent me something I didn't even order, and when I asked them to cancel it right away, they still managed to mess it up and send it back to the sender. And to top it all off, they won't even give me a refund! I mean, come on, that's just not right. I wouldn't recommend this company to anyone, honestly. I'm even thinking about starting a class action lawsuit against them. Anyone else interested?

I mean, who doesn't want to feel good about what they're putting into their body, right? Plus, it's super convenient to have all the ingredients pre-portioned and ready to go. No more guessing or measuring, just dump it all in the blender and voila! A delicious and nutritious smoothie in minutes.

One thing I will say is that the price is a bit steep compared to buying the ingredients yourself, but for the convenience and quality, I think it's worth it. Plus, they offer a variety of plans to fit different budgets and needs.

Overall, I highly recommend giving SmoothieBox a try if you're looking for a healthy and convenient way to get your daily dose of fruits and veggies. It's a game-changer for busy mornings or post-workout fuel. Trust me, your taste buds and body will thank you!

I also appreciate that SmoothieBox offers a variety of flavors to choose from, so I can switch it up and try something new every time. The convenience of having pre-portioned smoothie packs delivered to my door is also a huge plus. It saves me time and ensures that I always have healthy options on hand.

One thing to note is that the smoothie packs are a bit pricey, but I think it's worth it for the quality and convenience. Plus, I've noticed that I'm saving money on groceries overall since I'm not buying as many snacks or unhealthy drinks.

Overall, I highly recommend giving SmoothieBox a try if you're looking for a convenient and healthy way to enjoy delicious smoothies at home. The cacao flavor is definitely a must-try!

I was pleasantly surprised by the quality of the ingredients used in the smoothies. They were fresh and tasted like they were just picked from the garden. The packaging was also very convenient and easy to use. I appreciate that they use eco-friendly materials for their packaging, which is a big plus for me.

Another thing I love about SmoothieBox is the convenience. I can easily order online and have my smoothies delivered right to my doorstep. This saves me a lot of time and effort, especially on busy days when I don't have the time to go to the store. The delivery is always on time and the smoothies are still frozen when they arrive.

One thing I would suggest is to have more variety in the flavors. While the ones they have are delicious, it would be nice to have more options to choose from. Also, the website could use some improvement in terms of navigation and user-friendliness. It can be a bit confusing to find what you're looking for at times.

Overall, I highly recommend SmoothieBox to anyone who loves smoothies and wants a convenient and affordable option. The quality of the ingredients and the taste of the smoothies are top-notch, and the convenience of delivery is unbeatable. Give it a try and you won't be disappointed!

I have been a customer of SmoothieBox for over a year now, and I feel like it's my duty to warn you about my experience. First of all, I want to let you know that the reviews on their website are not genuine. As a customer, I tried to write a review myself, but I couldn't. I found some actual reviews on Trustpilot, but it seems like SmoothieBox is working hard to bury them. You should also check the negative reviews on their Facebook page.

Now, let me tell you about my recent experience with their customer service. I never realized how bad it was until I had to contact them the other day. I had told them months ago that I was unhappy with the service and wanted to cancel. The reason was that they have so few flavors/options, and we were getting tired of them. Plus, this service is quite expensive. However, my request was treated as optional, and I continued to receive boxes. When I found out that another box was being pushed through, I called right away to cancel. The lady on the phone told me that she could do nothing about it because the one person who handles these things was in the hospital. She also said that even if I returned the box, they would keep my money. I insisted that she speak with the manager. The next day, I received an email saying that they were keeping my money, and I was stuck with a product I didn't want. They didn't care about their customers at all, and I regret not finding out sooner. I wish I had never made the mistake of ordering a single box. The one time I asked for customer service in a year, they did absolutely nothing. They made no effort to make it right whatsoever. It was basically a big "F U" to me. They even lied and said that the box was already sent, but I checked, and it wasn't. That was further confirmed by the fact that I didn't get an email from them saying it was on the way until a solid day after calling in. It's pure greed on their part. This company will not survive if they continue to treat their customers this way.

I also want to point out that their policy is ridiculous. What's the point of notifying customers of a delivery when it's too late to stop it? It's just a waste of time. Good luck resolving any grievances with them or trying to cancel. I had to exclusively request that my card information be removed. It's just not worth the hassle.