Menu
For Business Write a review File a complaint
SOL Networks

SOL Networks review: Zendate purchase

J
Author of the review
2:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last week I was billed for 49.99$ which I don't have any Idea about. The Merchant shows Solnetworks so I called their support. I was so pissed, I don't know who this company is and I have no idea why I was charged this amount. I sent an email to clarify and stop further billing but I wasn't able to wait that's why Later that day, I called their customer support and a representative who I forgot the name explained that it happened because of the activated automatic monthly membership renewal that I preauthorized on my previous monthly subscriptions on my zendate account, then I checked it in my account's terms and the charges reflects solnetworks and i realized I missed that part. OMG it was my fault I did not read it before. I feel sorry because I lose my patience but later on realized I should always read Terms and Policy. Thank you for clarifying this for me. In the end, I decided to use the membership because I liked a girl in zendate already but asked the customer service to cancel next renewal because i like to do it my time next time. Thaat's it Thanks!

Recommendation: Reading the Payment Terms Helps aLot

Sep 08, 2024 12:28 pm EDT
SOL Networks customer support contacts
Address

Unit 3, 26/F Greenfield Tower, Concordia Plaza 1, Science Museum RD Tsim Sha Tsui East KL, HK

File a complaint Write a review
Dear Juvy,

Thank you so much for sharing your experience and for your understanding! We truly appreciate your feedback and are glad that our customer support team was able to assist you in resolving the situation. It's great to hear that you found value in the service after everything was clarified. We fully agree that reviewing terms and conditions is essential, and we’re always here to help with any questions you might have.

If you ever need further assistance, don’t hesitate to reach out. We're happy to hear you've connected with someone on Zendate, and we wish you the best! Thank you again for your recommendation and for choosing our service.

Warm regards,
The Sol Networks Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

0 comments
Add a comment

More SOL Networks reviews & complaints

SOL Networks - Crimes SOL employees are committing at Malta 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - actual members verses fake 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - dating service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - fake profile
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - dating/chattting
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - Charges solved
Replied
The company left an official comment to this complaint.
SOL Networks - your operation in malta and all employees
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - DateMyAge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - 15.99 Auto charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
SOL Networks - Transparent
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. SOL Networks Contacts

  2. SOL Networks phone numbers
    +852 21 231 720
    +852 21 231 720
    Click up if you have successfully reached SOL Networks by calling +852 21 231 720 phone number 0 0 users reported that they have successfully reached SOL Networks by calling +852 21 231 720 phone number Click down if you have unsuccessfully reached SOL Networks by calling +852 21 231 720 phone number 0 0 users reported that they have UNsuccessfully reached SOL Networks by calling +852 21 231 720 phone number
    +852 21 231 721
    +852 21 231 721
    Click up if you have successfully reached SOL Networks by calling +852 21 231 721 phone number 0 0 users reported that they have successfully reached SOL Networks by calling +852 21 231 721 phone number Click down if you have unsuccessfully reached SOL Networks by calling +852 21 231 721 phone number 0 0 users reported that they have UNsuccessfully reached SOL Networks by calling +852 21 231 721 phone number
  3. SOL Networks emails
  4. SOL Networks address
    Unit 3, 26/F Greenfield Tower, Concordia Plaza 1, Science Museum RD Tsim Sha Tsui East KL, Hong Kong
  5. SOL Networks social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
SOL Networks Category
SOL Networks is ranked 87 among 148 companies in the Dating Services category