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Spectrum.com review: Bundle

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10:37 am EST
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They dont deserve the 1 star. not sure why I stayed but they took the1 year promotion I signed up for away from me 4 months early and over charged me $200 and said it was a valued charge and cannot refund or credit sorry... I have spoke to every department and supervisor possiable and for everyone of them to tell me sorry nothing we can do. I actually had one tell me that in quote "this is an is what it is situation" The main reason I decided to with them was the promo. Worst company I ever had to deal with. #spectruminternet #SpectrumCable #Spectrumbundle going to verizon I signed up for bundle business internet and land line to get 1 year free cell phone. The day I signed up tbey took my mobile made it residential and my business to a separete. Residential. They couldnt install residential to a commercail building resceduled later week. Changed the shop to business account but ledt the mobile to residential this is where tbings get screwed up. They wouldnt give me the promo. So after 30 hours on and off the phone I got someone to switch it the names to match so both accounts said my shop name still seperate accpunts but I got the promo 7 months later tbey took ot away and said they will no reverse and to 4 mo ths of $46 and refuse to give me the promo lr credit my account. Then tell me to pay off my cell cancel with tbem trasfer my number to boost then cancel with them to sign up new account 🤣 hahahaha a joke im not paying mpre momey on there screw up

Claimed loss: $3200

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    Dec 20, 2024
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