CB Airlines and Air Travel Spirit Airlines Delayed flight by 7 hours. Would like a refund and or to be given compensation for the trouble it caused..

Spirit Airlines review: Delayed flight by 7 hours. Would like a refund and or to be given compensation for the trouble it caused..

Heidirose Bocot of US

Nov 30, 2023 5:37 pm EST

Verified customer

Featured review

Confirmation # GWEL4E. The flight # 3741 on November 28, 2023 was to leave at 1 57 in the afternoon.

We received 7 delay notices and flight left at close to 8 at night.

The delay caused much hardship to both my daughter who is diagonised with Anxiety, ADHD, and other mental health issues. My sister has stage 4 cancer.

We came from Bloomington IL. Our ride from Ohare to our car had to be to work at 5 in the morning and the flight did not get in till after midnight. We did not make it home till about 2am.

I did the chat with Spirit Airlines and they said that we could not get a refund or be compensated because we boarded the flight. We had no choice to board the flight. Had to get home sister had 2 Dr meetings scheduled and my daughter had a counseling session. This was very stressful for me also.

I feel that we deserve some sort of compensation.

Thank you for taking the time to read my complaint. If you need to contact me for additional information my email is [protected]@yahoo.com and phone # [protected].

Heidirose Bocot

Desired outcome: Some type of compensation for delayed flight of 7 hours.

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2800 Executive Way, Miramar, Florida, 33025, United States

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Nov 13, 2024