On August 14th 2023 my family was leaving Philadelphia international airport to go to Las vegas. As we check our bags at the check in desk the luggage was taken and the my child's car seat. We got to the gate and my child stroller was tagged and bagged on the bridge. Once landed in Las Vegas I was waiting for my stroller on the bridge it never showed up and my child's car seat never showed up on the luggage belt when it was time to pick up our luggage. I was and still am a very unhappy costumer with Spirit Airlines. Not long did Spirit Airlines neglect to take my child stroller that was bagged and tagged on the bridge but they also did not have my child car seat. My family put in a complaint for those two items. My family had to rent a car from Hertz but I also have a child with me who needs to be in a car seat that Spirit Airlines irresponsible ways cost us $69.00 to rent a car seat for my child to safely ride in a car. Had Spirit Airlines did what they were supposed to do I would not have been charged $69.00 for a car seat. I am requesting a refund of $69.00 for the car seat that I had to rent.
I am requesting a refund of $69.00 for the car seat that I had to rent.
My confirmation number is for the car seat is Wnsypk
[protected]
Lasnk09429643
Lasnk52518487
My email address is [protected]@netzero.com
Desired outcome: I am requesting a refund of $69.00 for the car seat that I had to rent while I was in Las Vegas. Money refund. My child should had a car seat