SpreadShirt’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of custom apparel shoppers are dissatisfied with their purchases.
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Spreadshirt Shipping Fail: No Tracking, No Delivery, No Refund
I bought a couple of onesies from Spreadshirt back in April to give as a gift. They told me that the items would arrive by May 5th, but I didn't know until after I placed the order that they were coming from the States and that there would be no tracking provided. I waited and waited, but the onesies never arrived. I finally received a customs Dec number, but I couldn't find it anywhere. I contacted Spreadshirt to ask what they could do to help me out. They told me that they could resend the items without a tracking number, or I could get a refund, or I could pay an extra $48 for International Express Freight. That would make the total cost for two onesies over $100! I was really disappointed with this company.
A week ago, I asked for a refund, but I still haven't received it. I'm really frustrated with the whole situation. I was hoping to give these onesies as a gift, but now I don't know what to do. I feel like Spreadshirt should have been more upfront about the shipping situation and provided better options for customers who don't want to pay extra for tracking. I'm not sure if I'll ever order from them again.
Disappointing Service from Spreadshirt: Late Delivery and Incorrect Postage
I was really excited to order a custom tee shirt from Spreadshirt for my grandson's graduation gift. However, I was disappointed when it arrived late. I decided to reach out to Spreadshirt to see what happened. They told me that it was shipped USPS Priority, just like I paid for, and that there was nothing they could do.
Feeling frustrated, I decided to check with the Post Office to see what was going on. To my surprise, I found out that the package was not shipped Priority for the $11.89 I paid, but instead was marked Priority for only $4.52. The Post Office informed me that the package was stuck somewhere because the postage was incorrect for the package.
I had given myself three weeks to get the tshirt here on time, but now it looks like it's going to be sent back to Spreadshirt because of their mistake. I am really disappointed with the service I received from Spreadshirt and I don't think I will be buying from them again. It's really frustrating when you pay for a service and it doesn't meet your expectations.
Spreadshirt Review: Disappointing Experience with Shipping and Customer Service
I ordered a sweater from Spreadshirt as a Christmas gift for my cousin. I was excited to see the design I had chosen printed on the sweater. However, weeks went by and I heard nothing from the company. I was getting worried that the sweater wouldn't arrive in time for Christmas. Then, out of the blue, I got a call from UPS saying that they couldn't deliver the package until I paid them more money. I was confused and didn't know what to do. I didn't feel comfortable paying over the phone, so I decided to take my chances with the package being sent back to the company.
Days went by and I didn't hear anything from Spreadshirt. I was getting frustrated and decided to contact them to see what was going on. They told me that there was an issue with the shipping and that they were working on it. I was relieved to hear that they were taking care of the problem. However, the next thing I know, I get a letter in the mail giving me a website to go to pay the extra money that UPS was asking for. I was annoyed that I had to pay more money, but I wanted to get the sweater for my cousin, so I paid the extra fee.
In the end, I never got my product. I was devastated. I contacted Spreadshirt to see what had happened, and they told me that the package had been lost in transit. They offered me a partial refund, but it wasn't enough to cover the extra money I had paid to UPS. I was frustrated and angry. I had been scammed out of about $30 or $35 and a ton of my time. I felt like Spreadshirt had let me down and that they weren't worth the hassle.
Overall, my experience with Spreadshirt was not a good one. I was disappointed that I never received my product and that I had to deal with the extra fees from UPS. I would not recommend this company to anyone. If you're looking for a reliable and trustworthy company to order from, look elsewhere. Spreadshirt is not worth the hassle.
Is SpreadShirt Legit?
SpreadShirt earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for SpreadShirt. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of SpreadShirt's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Spreadshirt.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Spreadshirt.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
SpreadShirt as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for SpreadShirt have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up SpreadShirt and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Spreadshirt.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While SpreadShirt has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website associated with SpreadShirt sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- SpreadShirt has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
Spreadshirt Review: Frustrating Customer Service and Hassle with Image Uploads
Spreadshirt is a website that allows you to design your own products, but it's not all sunshine and rainbows. When you have questions, it takes them days to reply, and when they finally do, they don't even answer the question you asked. It's frustrating, to say the least.
Uploading an image and placing it where you want is a hassle. It's not as easy as it should be. I paid for software to convert my images to vector so I could use them on Spreadshirt, but it didn't work. So I paid Spreadshirt employees to convert the image for me. The converted image only worked in one area, so they don't even know how to convert images for them to work in all areas on the t-shirt. It's a complete waste of time with them.
If you want to design your products uniquely, don't use Spreadshirt. It's just not worth it. If you just want to slap a logo on a t-shirt, you can use them, but good luck. Overall, I wouldn't recommend Spreadshirt. There are better options out there.
Mixed Experience with Spreadshirt: Good Quality but Poor Customer Service
Spreadshirt is a website where you can order custom clothing for your business or personal use. I recently ordered a bunch of sweatshirts for my company, but unfortunately, one of them came with no logos at all. I was disappointed to see that they only gave me a partial reimbursement for the sweatshirt. It's not fair that I have to pay for shipping and duties on a defective product. I mean, come on, it's not my fault that they couldn't be bothered to realize they sent me a blank sweater.
Their quality control is poor, and it's frustrating to deal with. It's like ordering food at a restaurant and getting mashed potatoes without the steak, and then being charged extra for a glass of water. It's just not right. I wish they would take responsibility for their mistakes and not make their customers pay for it.
Despite this issue, I have to say that the other sweatshirts I ordered were of good quality and looked great. The website is easy to use, and the customization options are endless. I was able to upload my company logo and choose the colors and styles that I wanted. The prices are reasonable, but you have to keep in mind that you'll be paying a lot for shipping and duties.
Overall, I would recommend Spreadshirt for custom clothing, but be aware of the shipping and duties fees and the possibility of poor quality control.
Spreadshirt.ca Misleading and Frustrating for Canadian Customers: A Review
I recently had an experience with Spreadshirt that left me feeling quite frustrated. While they claim to be a Canadian company, I quickly discovered that this is not entirely true. Although they do have a .ca version of their site, the items are not actually shipped from Canada. This was a bit misleading, and I wish I had known before placing my order.
To make matters worse, I was hit with some very hefty custom fees. For a $200 order, I was charged an additional $90. While they did mention the possibility of custom fees during checkout, it was easy to miss. I was not prepared for such a large additional cost, and it definitely put a damper on my experience.
If you're shipping to Canada, I would strongly advise against ordering from Spreadshirt. Many others have had similar experiences, and it's just not worth the hassle. In fact, I would go so far as to say that Spreadshirt should not sell to Canadians at all. Their spreadshirt.ca site is devious and misleading, and it should be shut down.
When I called customer service to try and resolve the issue, I was met with a less-than-helpful representative. She was borderline rude, and I didn't feel like my concerns were being taken seriously. Overall, my experience with Spreadshirt was not a positive one, and I would caution others against using their services.
Spreadshirt Shipping Experience: A Complete Letdown
I recently ordered a T-Shirt from Spreadshirt and opted for better shipping. Although the quality of the T-Shirt could have been better, it was exactly what I had ordered. However, I was extremely disappointed with the shipping experience. The shipping was so poor that it left me frustrated and disappointed.
Initially, I received a UPS tracker, but it turned out that it was actually being shipped through USPS or a joint collaboration. The real problem started when the package hit BJ. They used a third-party to transport it to my local USPS, and it took that third-party 3 or 4 days to transfer it to my local USPS. During this time, neither UPS nor USPS had any way to find out where the package was.
I had paid a good amount for shipping, and it was obvious that Spreadshirt was making a profit on shipping. This experience left me feeling like I had wasted my money. I wouldn't order from Spreadshirt again because of the horrible shipping experience.
In conclusion, while the quality of the T-Shirt was satisfactory, the shipping experience was a complete letdown. I would advise anyone considering ordering from Spreadshirt to think twice before doing so. The shipping experience is not worth the money, and it's better to look for other options.
Disappointing Experience with Spreadshirt: Sticker Order Takes Weeks and Ends in Refund
I recently bought a sticker from Spreadshirt and I gotta say, it was a pretty good deal. I found it for a dollar less than other online stores, so I decided to give it a shot. I only ordered one sticker, so I thought the transaction would be quick and easy. I paid $7.56 for it and got an email the next day saying it was shipped. I checked the tracking number and it didn't seem to have been picked up yet. I waited a few days and it was still the same status, so I decided to email them to see what was going on. They told me it was shipped and that it should arrive soon.
However, three weeks later, I still hadn't received it. They said it was shipped, but the tracking number still didn't show that it was even dropped off at the post office. I was getting pretty frustrated at this point. I mean, come on, it's just a sticker! Four weeks went by and I still didn't have it. Finally, they gave me a refund.
Honestly, I was pretty disappointed with the whole experience. I was really excited to get my sticker, but it turned out to be a complete waste of time. I don't think I'll be ordering from Spreadshirt again. It's a shame, because I really wanted to like them. But if they can't even get a simple transaction like this right, then I don't have much faith in their ability to handle more complicated orders.
Disappointed with Spreadshirt: Hidden Fees and Poor Customer Service
I gotta say, I'm pretty disappointed with my experience with Spreadshirt. I mean, I was excited to get my hands on some cool international merch, but boy did I get hit with a surprise bill. I mean, I ain't made of money, you know? So when I got a FedEx bill for $87, I was pretty ticked off.
Now, don't get me wrong, I knew that the international shipping fee was gonna be pretty steep. I mean, $39.99 is no joke. But I figured that was gonna be it, you know? I mean, why wouldn't it be? It said "international shipping" right there on the website. But nope, turns out I had to pay even more for duties and taxes a whole month later. And let me tell you, that was not a fun surprise.
So I called up Spreadshirt to see if they could help me out. But nope, they just told me that these fees were out of their control. I mean, come on, guys. Maybe you should mention this stuff before someone places an international order, you know? It's not like I'm made of money or anything.
And to make matters worse, the cost of my item was $200. So now I've paid $126 in shipping fees for a 4.6lbs parcel. I mean, that's just ridiculous. It feels like I got ripped off, you know? Like these guys are just trying to make a quick buck off of unsuspecting customers.
All in all, I wouldn't recommend Spreadshirt to anyone. I mean, sure, their merch might be cool, but is it really worth all the extra fees and hassle? I don't think so. Save yourself the trouble and find somewhere else to shop.
Mixed Experience with Spreadshirt: Delayed Order, No Delivery to My Country
So, I gotta say, I had a bit of a rough start with Spreadshirt. I ordered a hoodie from one of their stores back in January, and boy was that a mistake. I waited for weeks, thinking my hoodie was on its way, only to find out that the order had been cancelled and I hadn't even been notified. What a bummer!
After my dad and I contacted the store, we were told we had to make the order again and wait another two weeks for it to arrive. Ugh, talk about frustrating. The good news is that we weren't charged for the failed order, but the bad news is that I never actually got my hoodie. Boo!
But, being the persistent person that I am, I decided to give Spreadshirt another chance. I found a similar hoodie in another store and decided to give it a go. This time, the order arrived pretty quickly and my friend who lives in the US (since Spreadshirt doesn't deliver to Chile, where I live) said it looked great. I haven't actually seen it yet, but I'm hopeful that it'll be just what I wanted.
That being said, I do have to say that I'm not a huge fan of the fact that Spreadshirt doesn't deliver to my country. It's a bit of a hassle having to rely on my friend to receive my orders and then send them to me. But, I guess that's just the way it is for now.
All in all, I'd say that my experience with Spreadshirt has been a bit of a mixed bag. While I appreciate that they delivered my order quickly and that my friend said the hoodie looked good, I'm still a bit bummed that I never got my original order and that I can't have things delivered directly to me. But, hey, I guess that's just the way the cookie crumbles sometimes.
Spam
Ordered two shirts and received only one. When I contacted SpreadShirt they promised to help and I really hope they will. I'm still waiting for my second shirt to arrive. The first one was ok, quality was not the best, but the whole thing was nice.
Once I subscribed they've started sending me emails. I'm getting their spam like every day and I have no idea how to stop that! I've tried to unsubscribe but it did not help and I'm still getting spam. I'm tired of this! And customer service is absolutely useless.
Overview of SpreadShirt complaint handling
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SpreadShirt Contacts
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SpreadShirt phone numbers+44 203 137 2587+44 203 137 2587Click up if you have successfully reached SpreadShirt by calling +44 203 137 2587 phone number 0 0 users reported that they have successfully reached SpreadShirt by calling +44 203 137 2587 phone number Click down if you have unsuccessfully reached SpreadShirt by calling +44 203 137 2587 phone number 0 0 users reported that they have UNsuccessfully reached SpreadShirt by calling +44 203 137 2587 phone numberUnited Kingdom
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SpreadShirt emailsservice@spreadshirt.co.uk100%Confidence score: 100%Support
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SpreadShirt addressGiesserstr. 27, Leipzig, 04229, Germany
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SpreadShirt social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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