Star Namer’s earns a 3.4-star rating from 5 reviews, showing that the majority of customers are somewhat satisfied with star-naming experience.
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order not found
I paid for my order by using PayPal and they still haven't received my order .. ( no registration number found) it's been just over 2 weeks
I wouldn't worry to much that I haven't received my order yet. But they don't even recognize my order yet or there would be a registration number found but nothing is there. And no one to call and I have paid
Very upsetting
No Product Received or Customer Service
I ordered and paid online for the purchase of a star and a certificate was supposed to be emailed to me immediately. A day later, I have still not received it. There is no email address to contact and only an 800# to call, but they say they can only place orders, and that there is no one to transfer me to. THIS IS A TOTAL SCAM! DO NOT ORDER ANYTHING FROM THIS WEB SITE!
The complaint has been investigated and resolved to the customer’s satisfaction.
no response
I purchased a star from this company a few days ago. I submitted many requests and submitted them as an urgent matter since they have no customer service numbers. Have not heard back from them since. I called the number and spoke with a female named Taylor who offered no assistance and said "just wait it out". Also they have numerous look a like sites as well. Starnamer.net, starnamer.org, etc. No where on their site does it state you cannot get a refund. I accidently hit cancel order yet was not able to confirm choice since I accidently hit it. Now I do not know if my order is still being processed. I do want a refund because I truly believe these people do not care about the thought that goes into such a gift. A family member just passed away, and now I have no way in seeing or tracking my order.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed and order on Monday, order the most inexpensive because of the financial difficulties I am having . The most basic order is sent via EMAIL NOT SHIPPED TO ANY LOCATION . Today is Thursday and I am still waiting for the email . I have a confirmation email and the charges where made to my credit card because I checked . I send 2 contact emails and have not heard from them .
Is Star Namer Legit?
Star Namer earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Star Namer. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Starnamer.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Starnamer.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a starnamer.net, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Starnamer.net regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Star Namer.
However ComplaintsBoard has detected that:
- Star Namer protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Star Namer has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Star Namer. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
No item for my money
On Oct. 21, 2011 Starnamer cashed my money order for $69.85. They require money orders not checks, I ordered a Star with advertised options to go with it, plus I ordered a sterling silver star ornament. I have received neither. Their phone number is for ordering only. I have mailed two letter, no reply. I emailed them several times, no reply. I now know this company is a rip off. I want my order or my money.
Read full review of Star Namer and 33 commentsI can't believe there's no way to ask anything
I just got the item but the customer service is terrible I can't believe there's no way to ask anything.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased two stars at Christmas. I did receive one of the gift certificates by email, but I did not receive the second. I have been emailing since Dec. 23rd and to this day, I HAVE NEVER HEARD FROM ANYONE. I too cannot believe there is no way to speak with a representative. ***I did receive an email with a copy of my charges, so "spam blockers initiated", I don't think so. This site is a scam. Do not waste your time or money.
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Overview of Star Namer complaint handling
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Star Namer Contacts
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Star Namer phone numbers+1 (815) 366-9699+1 (815) 366-9699Click up if you have successfully reached Star Namer by calling +1 (815) 366-9699 phone number 0 0 users reported that they have successfully reached Star Namer by calling +1 (815) 366-9699 phone number Click down if you have unsuccessfully reached Star Namer by calling +1 (815) 366-9699 phone number 0 0 users reported that they have UNsuccessfully reached Star Namer by calling +1 (815) 366-9699 phone number+1 (800) 464-3026+1 (800) 464-3026Click up if you have successfully reached Star Namer by calling +1 (800) 464-3026 phone number 0 0 users reported that they have successfully reached Star Namer by calling +1 (800) 464-3026 phone number Click down if you have unsuccessfully reached Star Namer by calling +1 (800) 464-3026 phone number 0 0 users reported that they have UNsuccessfully reached Star Namer by calling +1 (800) 464-3026 phone number
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Star Namer emailsservice@starnamer.com100%Confidence score: 100%Support
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Star Namer addressPO Box 1564, Point Pleasant Beach, New Jersey, 08742, United States
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Star Namer social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Star Namer contacts
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